10-19
Troubleshooting > Troubleshooting
Copies have a moire pattern
(dots grouped together in
patterns and not aligned
uniformly).
Is the original a printed photograph?
Set the original image to [Printer Output]
or [Book/Magazine] in [Photo].
page 6-22
Texts are not clearly printed.
Did you choose appropriate image
quality for the original?
Select appropriate image quality.
page 6-22
Black or color dots appear on
the white background when
white original is scanned.
Is the original holder or the glass platen
dirty?
Clean the original holder or the glass
platen.
page 10-2
Is the conveying guide dirty?
Clean the conveying guide.
page 10-4
―
Run [Developer Refresh].
page 10-38
Printouts are fuzzy.
Is the machine being used in conditions
of very humid, or humidity or
temperature rapidly changes?
Use in an environment that has suitable
humidity.
―
―
Run [Drum Refresh 1].
page 10-37
Images are skewed.
Are the originals loaded correctly?
When placing originals on the platen, align
them with the original size indicator plates.
page 5-2
When placing originals in the document
processor, align the original width guides
securely before placing the originals.
page 5-3
Is the paper loaded correctly?
Check the position of the paper width
guides.
page 3-18
page 3-26
Paper often jams.
Is the paper loaded correctly?
Load the paper correctly.
page 3-18
page 3-26
―
Turn the orientation 180 degrees around
in which the paper is positioned.
page xiv
page 3-18
page 3-26
Is the paper of the supported type? Is it
in good condition?
Remove the paper, turn it over, and
reload it.
page 3-18
Is the paper curled, folded or wrinkled?
Replace the paper with new paper.
page 3-18
Are there any loose scraps or jammed
paper in the machine?
Remove any jammed paper.
page 10-39
Symptom
Checkpoints
Corrective Actions
Reference
Page
Summary of Contents for TASKalfa 3501i
Page 1: ...OPERATION GUIDE 3501i 4501i 5501i ...
Page 42: ...xli Menu Map ...
Page 60: ...1 18 Legal and Safety Information Notice ...
Page 106: ...2 46 Installing and Setting up the Machine Transferring data from our other products ...
Page 162: ...3 56 Preparation before Use Registering Destinations in the Address Book ...
Page 180: ...4 18 Printing from PC Printing Data Saved on the Printer ...
Page 440: ...9 42 User Authentication and Accounting User Login Job Accounting Unknown ID Job ...
Page 447: ...10 7 Troubleshooting Regular Maintenance 3 4 5 6 CLICK ...
Page 450: ...10 10 Troubleshooting Regular Maintenance 4 5 6 7 1 2 CLICK CLICK ...
Page 485: ...10 45 Troubleshooting Troubleshooting Large Capacity Feeder 1 500 sheet x 2 1 2 3 4 2 1 B1 B2 ...
Page 486: ...10 46 Troubleshooting Troubleshooting Multi Purpose Tray 1 2 3 4 ...
Page 488: ...10 48 Troubleshooting Troubleshooting Duplex unit 1 2 ...
Page 489: ...10 49 Troubleshooting Troubleshooting Duplex Unit and Cassette 1 1 2 3 CLICK ...
Page 491: ...10 51 Troubleshooting Troubleshooting Fixing unit 1 2 3 A1 ...
Page 493: ...10 53 Troubleshooting Troubleshooting Optional Job Separator Inner Job Separator 1 2 3 A1 ...
Page 494: ...10 54 Troubleshooting Troubleshooting Right Job Separator 1 2 3 Bridge Unit Option A1 1 2 ...
Page 495: ...10 55 Troubleshooting Troubleshooting 1 000 Sheet Finisher Option 1 2 3 D1 D2 2 1 D3 ...
Page 498: ...10 58 Troubleshooting Troubleshooting Tray B 1 2 3 Tray C 1 D2 D3 ...
Page 499: ...10 59 Troubleshooting Troubleshooting Conveyor 1 2 Mailbox Option 1 D2 D3 1 2 ...
Page 502: ...10 62 Troubleshooting Troubleshooting 5 Cassette 5 Option 1 2 2 1 ...
Page 505: ...10 65 Troubleshooting Troubleshooting Staple cartridge holder B C 1 2 3 4 2 1 CLICK ...
Page 506: ...10 66 Troubleshooting Troubleshooting ...
Page 551: ......
Page 554: ...Rev 1 2013 6 2N9KDEN101 ...