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3.0 Warranty
3.1 Standard warranty
Declared wear parts
1:
6 months
Sensors, electric and electronic parts
1 years
Boiler body
2-3
:
5 years
Within this period end users do not have to pay for wear and tear parts so long as the commissioning
protocol was written.
The guarantee periods start from the commissioning date, therefore the commissioning date must be
forwarded to KSM-Stoker A/S within 10 days after the commissioning. If the KSM-Stoker A/S Installer
Partner fails to deliver the commissioning protocol the guarantee starts with the invoice date.
After the expiration of the standard warranty KSM-Stoker A/S Installer Partner can purchase the spare
parts.
For exchanged wear parts the guarantee period is 6 months from the date of delivery. For all other
exchanged parts the guarantee period is 1 year from the date of
delivery.
Comments:
1.
Declared wear parts: sealing, insulation, firebricks, heat element in the electric ignition, Lambda
probe, grate, auger and turbulators
2.
To keep Warranty on the boiler body, the boiler is not allowed to run on a lower temperature than
70°C, and the quality of the water have to full fill the description on next page.
3.
The boiler must have a backend protection, to avoid corrosion. The return temperature on the water
must be above 62°C, and the delta T maximum 15°C. In case this is not full filled there is no
guarantee on the boiler body.
4.
If the boiler are running, with broken or missing fire bricks (chamot stone), the is no warranty, on the
burning chamber.