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FusionClient – User Guide (Rev. 1.3) 

 

www.kontron.com 

 

// 71 

 

 

Figure 37: Mechanical specification - Front view of the FC 215 

 

 

Figure 38: Mechanical specification - Rear view of the FC 215 

 

 

Summary of Contents for FusionClient FC 121

Page 1: ...FusionClient Fusion Client User Guide Rev 1 3 Doc ID 1060 3249 ...

Page 2: ...Fusion Client User Guide Rev 1 3 This page has been intentionally left blank ...

Page 3: ...itable for the specified use without further testing or modification Kontron expressly informs the user that this user guide only contains a general description of processes and instructions which may not be applicable in every individual case In cases of doubt please contact Kontron This user guide is protected by copyright All rights are reserved by Kontron No part of this document may be reprod...

Page 4: ...ntirely at your risk To minimize the risks associated with your products and applications you should provide adequate design and operating safeguards You are solely responsible for compliance with all legal regulatory safety and security related requirements concerning your products You are responsible to ensure that your systems and any Kontron hardware or software components incorporated in your...

Page 5: ...ormation refer to the corporate offices contact information on the last page of this user guide or visit our website CONTACT US Customer Support Find Kontron contacts by visiting http www kontron com support Customer Service As a trusted technology innovator and global solutions provider Kontron extends its embedded market strengths into a services portfolio allowing companies to break the barrier...

Page 6: ... by the law may endanger your life health and or result in damage to your material ESD Sensitive Device This symbol and title inform that the electronic boards and their components are sensitive to static electricity Care must therefore be taken during all handling operations and inspections of this product in order to ensure product integrity at all times HOT Surface Do NOT touch Allow to cool be...

Page 7: ...Fusion Client User Guide Rev 1 3 ...

Page 8: ... always unplug the power cable and any other cables which provide external voltages before performing any work on this product Earth ground connection to vehicle s chassis or a central grounding point shall remain connected The earth ground cable shall be the last cable to be disconnected or the first cable to be connected when performing installation or removal procedures on this product Special ...

Page 9: ...n that must not be exceeded If batteries are present their temperature restrictions must be taken into account In performing all necessary installation and application operations only follow the instructions supplied by the present user guide Keep all the original packaging material for future storage or warranty shipments If it is necessary to store or ship the product then re pack it in the same...

Page 10: ...specially when the product become waste Encourage separate collection and subsequent treatment reuse recovery recycling and sound environmental disposal of EEE Improve the environmental performance of all those involved during the lifecycle of EEE Environmental protection is a high priority with Kontron Kontron follows the WEEE directive You are encouraged to return our products for proper disposa...

Page 11: ...ional Lithium Battery 18 2 Electromagnetic Compatibility Class B Device 19 2 1 Electromagnetic Compatibility EU 19 2 2 FCC Statement U S A 19 2 3 EMC Compliance Canada 19 3 Scope of Delivery 21 3 1 System Configuration 21 3 1 1 Optional System Configuration 22 3 1 2 Accessory Parts 22 4 Product Description 23 4 1 RTC GoldCap 26 4 1 1 RTC Buffer Time 26 4 1 2 RTC Buffer Aging 27 4 1 3 Optional Lith...

Page 12: ...e View 42 4 6 Top Side 43 4 7 Rear Side 45 4 7 1 Gasket on the Rear Side 47 4 7 2 VESA 75 100 Mounting Holes 47 4 8 External AC DC Adapter Option 47 5 Installation Instructions 49 5 1 Installation by use of the Mounting Clamps 49 6 Starting Up 53 6 1 DC Power Terminal 53 6 1 1 Cabling 53 6 2 Connecting to Power 54 6 2 1 Behavior of the System when Connecting to Power 54 6 2 2 DC Power Connection 5...

Page 13: ...y LED colors indicate the storage media activity 36 Table 7 FusionClient Specification for mounting 49 List of Figures Figure 1 Airflow direction 23 Figure 2 RTC buffer time depending on temperature 26 Figure 3 RTC buffer aging depending on temperature over the device life time 27 Figure 4 Bottom view 28 Figure 5 Right view 28 Figure 6 Front view 28 Figure 7 Left view 28 Figure 8 Top view 28 Figur...

Page 14: ... 29 Mechanical specification Rear view of the FC 121 64 Figure 30 Mechanical specification Side view of the FC 121 65 Figure 31 Mechanical specification Front view of the FC 156 66 Figure 32 Mechanical specification Rear view of the FC 156 66 Figure 33 Mechanical specification Side view of the FC 156 67 Figure 34 Mechanical specification Front view of the FC 185 68 Figure 35 Mechanical specificati...

Page 15: ...hat sufficient air circulation is available to cool the product please ensure that the ventilation openings are not covered or blocked If an air filter is provided this should be cleaned regularly Do not place the system close to heat sources or damp places Make sure the system is well ventilated Only devices or parts which fulfill the requirements of SELV circuits Safety Extra Low Voltage as stip...

Page 16: ...EN60204 or UL508 regulations The devices do not generally fulfill the requirements for centralized DC power systems UL 60950 1 Annex NAB D2 and therefore may not be connected to such devices 1 1 Electrostatic Discharge ESD A sudden discharge of electrostatic electricity can destroy static sensitive devices or micro circuitry Therefore proper packaging and grounding techniques are necessary precaut...

Page 17: ...rk area free of non conductive materials such as ordinary plastic assembly aids and Styrofoam 7 Use only field service tools which are conductive such as cutters screwdrivers and vacuum cleaners 8 Always place drives and boards PCB assembly side down on the foam ...

Page 18: ...structions for the optional Lithium Battery If ordered your FusionClient is equipped with an optional lithium battery For the replacement of this battery please observe the instructions described in section 7 2 Replacing the Lithium Battery Danger of explosion when replacing with wrong type of battery Replace only with the same or equivalent type recommended by the manufacturer The lithium battery...

Page 19: ...to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The following statement applies to the products cov...

Page 20: ...ntron com 20 The method of compliance is self declaration to Canadian ICES 003 English This Class B digital apparatus complies with the Canadian ICES 003 French Cet appareil numérique de la Class B est conforme à la norme NMB 003 du Canada ...

Page 21: ... front panel of system Number of mounting clamps depends on the model ordered General safety instructions for IT equipment 3 1 System Configuration Depending on the configuration ordered your FusionClient system may include one or more of the following components Table 2 FusionClient System Configuration Option CPU Options Intel Atom E3845 E3826 or E3815 optional E3827 E3825 Memory Up to two DDR3 ...

Page 22: ... 485 4 wire mode Bus master mode o RS 485 2 wire mode RTS mode o RS 485 2 wire mode Adjustable Timeout mode o Enable Disable Bus Termination RFID Must be ordered and pre installed WiFi Must be ordered and pre installed RTC lithium battery Must be ordered and pre installed 3 1 2 Accessory Parts Table 4 FusionClient Optional Accessories External AC DC adapter 90 264 V AC 24 V DC including power cabl...

Page 23: ...essible SD card and following from outside not accessible drives 1x 2 5 SATA SSD 1x mSATA SSD 1x eMMC flash drive The power button the LED control indicators and user interfaces such as USB 2 0 USB 3 0 DisplayPort DP LAN ports 10 100 1000 Mbps and serial ports RS232 RS422 RS485 are accessible on the bottom rear side of the system The functionality of the system can be extended with an optional ext...

Page 24: ...ntron com 24 FusionClient provides a self protection turn off function if the temperature sensors will measure an internal temperature level out of the limits 85 C Refer to the section 6 4 System Self Protection against Ambient Overheating ...

Page 25: ...allation in an instrument panel or other cabinet The system is designed to be mounted in the user s application by either of the following methods Installation in an instrument panel or other cabinets preferred mounting method using the corresponding supplied mounting clamps Installation by a heavy duty VESA 75 100 compliant mounting system Installation by using of a VESA 75 100 compliant mounting...

Page 26: ... the ambient temperature For a better understanding of the differing behavior of the GoldCap buffer integrated in your system refer to the diagram below Figure 2 RTC buffer time depending on temperature If the time is not valid this is indicated by a status bit in the RTC registers For details see the RV 8564 application manual To get the maximum buffer time it is necessary to have the system for ...

Page 27: ...mperature over the device life time The solid line is estimated aging by reliability data and dashed line is assumption extension GoldCap 100 of time at specified temperature data provided by GoldCap manufacturer 4 1 3 Optional Lithium Battery In addition to the GoldCap an optional lithium battery can be installed The lithium battery must be ordered separately and will be factory installed 0 5 10 ...

Page 28: ... Guide Rev 1 3 www kontron com 28 4 2 Product Images of FusionClient shown as 15 6 other units similar Figure 4 Bottom view Figure 5 Right view Figure 6 Front view Figure 7 Left view Figure 8 Top view Figure 9 Rear view ...

Page 29: ...4 3 2 Display with Touch Screen Depending on the FusionClient system ordered the built in display is a 12 1 15 6 18 5 or 21 5 size TFT display with corresponding Projected Capacitive PCAP touch screen The touch screen is USB connected The surface of each display size is also mechanical protected through an appropriate anti glare glass plate The glass plate provides physical and chemical properties...

Page 30: ...ith fingers or thin gloves For information about the required touch screen driver refer to section 6 3 Operating System and Hardware Component Drivers For technical specification of the built in display and touch screen refer to chapter 8 Technical Data ...

Page 31: ...the HF mPCIe RFID reader and a host system are transmitted via a USB comport emulation The transponder is readable over the whole operation distance between reader antenna and the specified maximum read distance For technical specifications refer to section 8 6 Depending on your application installed the RFID card reader allows reading of chip cards for authentication functions or for services tha...

Page 32: ...FusionClient User Guide Rev 1 3 www kontron com 32 ...

Page 33: ...s 1 Computer base 2 Interfaces on the bottom side 3 Air openings at the bottom side of the computer base cover with cooling fins 4 Touch display unit 5 Mounting slots without installed mounting clamps and screws 6 Air openings on the bottom side of the touch display unit 7 6x screws that secure the front panel to the cover with cooling fins of the computer base 5 6 1 6 5 4 3 6 5 5 2 1 2 3 4 5 6 7 ...

Page 34: ... Phoenix terminal The external cable connector is a Phoenix PSC 1 5 3 M 3 pin plug with an SCT D SUB 9 KG housing This power plug is delivered with the Fusion Client The mating connector is a Phoenix PSC 1 5 3 F connector The system is equipped with a reverse voltage protection 30 V max For connection to a DC power supply refer to subsection 6 2 2 For connection to an AC power supply by use of the...

Page 35: ...r button for longer than four seconds a forced shutdown of the system will be initialized Performing a forced shut down can lead to loss of data or other undesirable effects Please note the BIOS setup settings BIOS Setup Advanced South Cluster Configuration Miscellaneous Configuration State after G3 S0 State Power On is the default setting Please also note the description in section 6 4 System Sel...

Page 36: ...system Once the system has been shut down it can restarted by pressing power button assuming that power is still applied to the main input power connector X1 Figure 12 pos 1 4 4 3 2 Power LED and Storage Activity LED The power LED Figure 12 pos 10 and the storage activity LED Figure 12 pos 9 which are located on the front side of the system indicate the system status The power LED Figure 12 pos 10...

Page 37: ...3 8 MDI3 Left LED States Link Activity State Right LED State Link Speed Off Link not active Off 10 Base T Green constant on Link active Yellow constant on 1000 Base T Green flashing Link active plus activity Green constant on 100 Base T For pin assignment refer to subsection 9 1 6 4 4 5 X4 USB 3 0 The FusionClient provides one USB 3 0 2 0 interface This connector X4 Figure 12 pos 3 allows connecti...

Page 38: ...ded as an SD SDHC compliant interface is realized using a standard SD card connector It is accessible at the bottom side of the FusionClient and is located between the serial interface X7 RS232 and DisplayPort X9 The SD card slot should only be used for service purposes This SD card reader supports SD and SDHC cards SD card activity is indicated by the storage activity LED Figure 12 pos 9 of the F...

Page 39: ... inserting the memory card If the card is not inserted properly in the guide rails remove the card from the slot and re insert it with care 3 The card is ready for use To remove a card proceed as described below 1 Gently push the SD SDHC card until it clicks 2 Release the card and it will be partially ejected 3 Pull the card out from the slot 4 4 9 X9 DisplayPort The DisplayPort X9 Figure 12 pos 7...

Page 40: ...n com 40 4 4 11 X 11 Optional serial Port COM2 RS232 The RS232 interface X 11 Figure 12 pos 13 if ordered is provided as a 9 pin D SUB connector It allows you to connect a serial device to the system For pin assignment refer to subsection 9 2 1 ...

Page 41: ... Slots on the bottom Side of the Touch Display Unit 9 2 1 On the bottom side of the touch display unit are available two pairs of mounting slots Figure 12 pos 5 and Figure 18 pos 1 for the installation of the provided mounting clamps with screws Figure 18 pos 2 Figure 18 Bottom side of the touch display unit with installed mounting clamps enlarged 1 Pairs of mounting slots 2 Mounting clamp with sc...

Page 42: ... and Right Side View On the left and right side of the system are situated mounting slot for installation of the mounting clamps with screws Figure 19 Left side of the FusionClient shown as FC 215 Figure 20 Right side of the FusionClient shown as FC 215 Legend for Figure 19 and Figure 20 1 Mounting slots for installing the mounting clamps with screws 2 Top side of the computer base 3 Cooling fins ...

Page 43: ...are The material on bottom surface of the enclosure interior where the FusionClient is to be mounted shall keep at least flammability class UL 94 5VB Don t put flammable materials under the device 4 6 Top Side Figure 21 Top side of the FusionClient shown as FC 215 1 Touch display unit 2 Computer base 3 Air openings on the top side of the computer base 4 Air exhaust openings on the top side pf the ...

Page 44: ...op and bottom side three mounting clamps at the left and right side The FC 156 system will be secured into a wall panel by use of four mounting clamps at the top and bottom side two mounting clamps at the left and right side The FC 121 system will be secured into a wall panel by use of two mounting clamps at the top and bottom side two mounting clamps at the left and right side ...

Page 45: ...ng adapter 8 Type label When powering on the FusionClient make sure that the air intake and exhaust openings are not obstructed and the cooling fins not covered by objects Please do not remove the screws marked with red in the picture Figure 22 pos 8 Refer to the note for mounting clamps in section 4 5 Left and Right Side View Please observe the warning label Hot Surface shown in Figure 22 on the ...

Page 46: ...FusionClient User Guide Rev 1 3 www kontron com 46 flammable materials under the device ...

Page 47: ... landscape or portrait images if the installed operating system supports this feature Ensure that the length of the cable connections to power and peripherals are sufficient for this operating position Figure 23 Detail with holes M4 depth 8 mm for VESA 75 100 mounting 4 8 External AC DC Adapter Option The external AC DC power adapter is delivered with two main power cords 1x for Europe and 1x for ...

Page 48: ...FusionClient User Guide Rev 1 3 www kontron com 48 ...

Page 49: ...bly overheating Do not obstruct the air intake and exhaust openings The voltage feeds must not be overloaded Adjust the cabling and the external overload protection to correspond with the rated voltage range indicated on the type label The type label is located on the rear left side of the system During the system operation the cover of the computer base must be proper installed and secured by the...

Page 50: ...nt User Guide Rev 1 3 www kontron com 50 Nm Mounting position Ensure the vertical and horizontal alignment of the system display unit Refer to the note for mounting clamps in section 4 5 Left and Right Side View ...

Page 51: ...nClient systems The glass front of the FusionClient is fragile Handle with care to prevent personal injury or material damage Never place the FusionClient on the edges or corners of the glass front Always use two hands when carrying the device The glass front of the FusionClient is provided with edge protection and a protective foil Only remove this protective material after the installation of th...

Page 52: ... power source and peripherals 3 The wall panel where you intend to install the system must be accessible from both sides front as well as rear The material strength and stiffness must be sufficient to hold the fusion client unit 4 Insert the system into the wall panel cutout from the front 5 In order to ensure the protection class IP65 on the front side in the installed condition the contact surfa...

Page 53: ...enix power plug terminal refer to subsection 9 1 1 X1 Power Input Connector 1 Cut the required length three isolated wires 1 mm2 AWG18 and strip each end 5 7 mm 2 Twist the striped wire ends and provide them with ferrules 3 Open the cover Figure 27 pos 2 to have access to the slotted pan head screws 4 Loosen the slotted pan head screws of the DC plug terminal far enough so that you can insert the ...

Page 54: ...ed Power Supply DC mains power supply complying with the requirements of EN 60950 1 It must be ensured that the system can be powered ON and OFF via a readily accessible two pole disconnecting device that shall be incorporated in the building installation wiring It must be UL listed and correspond to the required current and voltage for the FusionClient refer to the type label The system is only c...

Page 55: ...ppropriate common earth connection point 4 Connect the Phoenix power terminal prepared as described in subsection 6 1 1 Cabling to the DC input connector Figure 12 pos 1 marked X1 of the FusionClient The DC input connector is located on the front side and is marked 24 VDC 5 Connect the other ends of the DC power wires to the connections of the DC main power supply Pay attention to the polarity of ...

Page 56: ...damage An ungrounded power supply is not permissible The AC power cable of the AC DC adapter is the disconnecting device For this reason the socket for the power supply must always be mounted close to the device and be easily accessible The FusionClient system will be connected to an AC power source via the optional AC DC adapter refer to Figure 24 1 Connect the 3 pin DC connector of the AC DC ada...

Page 57: ... g because of external reasons the maximum specified ambient temperature of 50 C In case that the internal temperature reaches limit of 85 C measured on the internal temperature sensor the system will perform an emergency turn off In case of emergency turn off the running applications will not be closed properly because of the device s turn off What happens after such automatic shutdown or emergen...

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Page 59: ...ouch display unit is sealed against dust and liquids The touch screen is protected by an anti glare glass surface Care should be taken to avoid using sharp objects such as knife pen or pencil tips Sharp objects may permanently damage the surface of the anti glare glass plate Mild detergent and water is recommended for cleaning the touch screen Use of strong solvents must be avoided Wet the glass p...

Page 60: ...ec 10 8 5 25 Touch Screen Projected Capacitive Projected Capacitive Projected Capacitive Projected Capacitive Installed COM Express Module and Baseboard Baseboard with COM Express cBTi6 module Processor Intel Atom E3815 E3825 E3826 E3827 E3845 Memory Depending on the installed CPU Up to 2x 204 pin SODIMM dual channel DDR3L 1600 max up to 16 GB BIOS Phoenix uEFI External Interfaces bottom side acce...

Page 61: ...C via the optional external AC DC adapter limited power source not included Lithium Battery option Type CR2032 3 0 V 0 22Ah VESA 75 100 On the rear Protection Class IP20 rear IP65 front only mounted to a wall panel The table is continued on the next page ...

Page 62: ...ard full size half size 8 1 Electrical Specifications Hint for DC power connection The FusionClient must be connected only to a LPS Limited Power Supply DC mains power supply complying with the requirements of EN 60950 1 Hint for AC power connection Use only a LPS Limited Power Supply power supply complying with the requirements of EN 60950 1 to connect the FusionClient to an AC power source Fusio...

Page 63: ... Weight 5 0 kg 11 02 lbs 5 9 kg 13 00 lbs 8 3 kg 18 29 lbs 9 5 kg 20 94 lbs Display unit Aluminum plate Chassis computer base cover Aluminum with fins and holes for VESA75 100 mounting Dimension of the touch display unit FusionClient FC 121 FC 156 FC 185 FC 215 Aluminum front bezel W x H 328 x 266 mm 12 91 x 10 47 414 x 298 mm 16 3 x 11 73 480 x 337 mm 18 9 x 13 27 545 x 373 mm 21 46 x 14 69 Front...

Page 64: ...FusionClient User Guide Rev 1 3 www kontron com 64 Figure 28 Mechanical specification Front view of the FC 121 Figure 29 Mechanical specification Rear view of the FC 121 ...

Page 65: ...FusionClient User Guide Rev 1 3 www kontron com 65 Figure 30 Mechanical specification Side view of the FC 121 ...

Page 66: ...FusionClient User Guide Rev 1 3 www kontron com 66 Figure 31 Mechanical specification Front view of the FC 156 Figure 32 Mechanical specification Rear view of the FC 156 ...

Page 67: ...FusionClient User Guide Rev 1 3 www kontron com 67 Figure 33 Mechanical specification Side view of the FC 156 ...

Page 68: ...FusionClient User Guide Rev 1 3 www kontron com 68 Figure 34 Mechanical specification Front view of the FC 185 Figure 35 Mechanical specification Rear view of the FC 185 ...

Page 69: ...FusionClient User Guide Rev 1 3 www kontron com 69 Figure 36 Mechanical specification Side view of the FC 185 ...

Page 70: ...FusionClient User Guide Rev 1 3 www kontron com 70 ...

Page 71: ...FusionClient User Guide Rev 1 3 www kontron com 71 Figure 37 Mechanical specification Front view of the FC 215 Figure 38 Mechanical specification Rear view of the FC 215 ...

Page 72: ...FusionClient User Guide Rev 1 3 www kontron com 72 Figure 39 Mechanical specification Side view of the FC 215 ...

Page 73: ...F to 158 F Relative humidity non operating 93 40 C non condensing acc to IEC 60068 2 78 Shock operating 15 G 11 ms half sine acc to IEC 60068 2 27 2010 2 Shock non operating 30 G 11 ms half sine acc to IEC 60068 2 27 2010 2 Vibration operating 10 Hz to 500 Hz 1G 3axes acc to IEC 60068 2 6 2008 10 Vibration non operating 10 Hz to 500 Hz 2G 3axes acc to IEC 60068 2 6 2008 10 Max operation altitude 3...

Page 74: ...CSA C22 2 No 60950 1 CB Report IEC 60950 1 ed 2 am1 am2 EMC Harmonised Standards EU Generic standards Emission standard for residential commercial and light industrial environments Emission EN 61000 6 3 EN 301 489 17 EN 301 489 1 EN 55011 EN 55022 Class B Radiated and Conducted Emissions Generic standards Immunity for industrial environments Immunity EN 61000 6 2 EN 301 489 17 EN 301 489 1 U S A C...

Page 75: ...rier Detect 2 RXD Receive Data 3 TXD Transmit Data 4 DTR Data Terminal Ready 5 GND Signal Ground 6 DSR Data Set Ready 7 RTS Request to Send 8 CTS Clear to Send 9 RI Ring Indicator 9 1 3 X8 DisplayPort Pin Signal Name DisplayPort Signal Name Pin 1 ML Lane 0 p GND ML Lane 0 2 3 ML Lane 0 n Lane 1 p 4 5 GND ML Lane 1 Lane 1 n 6 7 Lane 2 p GND ML Lane 2 8 9 Lane 2 n Lane 3 p 10 11 GND ML Lane 3 Lane 3...

Page 76: ...urn 9 1 5 USB3 0 Port X3 Pin Signal Name 9 pin USB Connector Type A Version 3 0 2 0 USB 2 0 contact pins USB 3 0 contact pins 1 VCC fused 900 mA max 5 StdA_SSRX 2 Data 6 StdA_SSRX 3 Data 7 GND_DRAIN 4 GND ground for power return 8 StdA_SSTX 9 StdA_SSTX 9 1 6 Ethernet Connectors X2 X3 X10 Pin Signal Name X2 X3 X10LAN1 LAN2 LAN3 RJ45 1 MDI0 2 MDI0 3 MDI1 4 MDI2 5 MDI2 6 MDI1 7 MDI3 8 MDI3 1 8 ...

Page 77: ...sistor 120 Ω should be enabled or disabled 9 2 1 X 11 Serial Port RS232 Pin Signal Name 9 pin D SUB Plug male 1 DCD Data Carrier Detect 2 RXD Receive Data 3 TXD Transmit Data 4 DTR Data Terminal Ready 5 GND Signal Ground 6 DSR Data Set Ready 7 RTS Request to Send 8 CTS Clear to Send 9 RI Ring Indicator 9 2 2 X12 Serial Port RS422 RS485 configured as RS422 4 Channel Mode Pin Signal Name 9 pin D SUB...

Page 78: ... Pin Signal Name 9 pin D SUB Plug female 1 TxD Transmit Data 2 RxD Receive Data 3 TxD Transmit Data 4 RxD Receive Data 5 GND Signal Ground 6 NC 7 NC 8 NC 9 NC 9 2 4 X12 Serial Port RS422 RS485 configured as RS485 2 Wire Mode half duplex Pin Signal Name 9 pin D SUB Plug female 1 Data 2 NC 3 Data 4 NC 5 GND Signal Ground 6 NC 7 NC 8 NC 9 NC ...

Page 79: ...to Kontron 1 Download the corresponding form for returning a device with an RMA No RMA Return of Material Authorization from our website http www kontron com support and services support RMA information contact our customer department to obtain an RMA No e mail service kontron com 2 Ensure that you have received an RMA number from Kontron Customer Services before returning any device Write this nu...

Page 80: ...ined portfolio of secure hardware middleware and services for Internet of Thing IoT and Industry 4 0 applications With its standard products and tailor made solutions based on highl reliable state of the art embedded technologies Kontron provides secure and innovative applications fo a variety of industries As a result customers benefit from accelerated time to market reduced total cos of ownershi...

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