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A-61560 January 2007
Important restrictions
Eligibility:
The Advance Exchange Program and the Depot Service are
available to eligible purchasers in the fifty (50) United States, and On-
Site Service is available in the contiguous forty-eight (48) states and in
certain areas of Alaska and Hawaii for products purchased from
authorized distributors of Kodak. The
Kodak
Scanner will be ineligible
for any service under warranty if the product falls under any of Kodak’s
then-current Warranty Exclusions, including a purchaser’s failure to
return defective products to Kodak in compliance with Kodak’s then
current Packaging and Shipping Guidelines. Persons are only
considered “eligible purchasers” or “end users” if they originally
purchased the
Kodak
Scanner for their own personal or business use,
and not for resale.
Consumables:
Consumables are items that wear out under normal
use and must be replaced by the end user as needed. Consumables,
supplies, other expendable items and those items identified as being
the user’s responsibility in the User’s Guide are not covered under the
Limited Warranty.
If any of the above excluded parts or services are required, they may be
available through an authorized service provider at their hourly rates
and at terms then in effect.
Any defective products or parts replaced by Kodak become the
property of Kodak.
Contacting Kodak
For Information on
Kodak
Scanners:
Website: www.Kodak.com/go/docimaging
For U.S. Service, Repair and Technical Assistance by Telephone:
Telephone technical support is available Monday-Friday between the
hours of 5 a.m. to 5 p.m. excluding Kodak holidays. Phone: (800) 822-
1414
For Technical Documentation and FAQ’s available 24 hours a day:
Website: www.Kodak.com/go/docimaging
For Service Program Information
Website: www.Kodak.com
Phone: (800) 822-1414
