KINOVA
®
Communication system
User Guide
54
Contacting support
If you need help or have any questions about this product, this guide or the information
detailed within, please contact Kinova through the support page of our website at
www.kinovarobotics.com/support
or by phone at
1 (514) 277-3777
.
We value your comments!
To help us assist you more effectively with problem reports, please have the following
information ready when contacting Kinova or distributor support:
• date and time the problem occurred
• environment where the problem occurred
• actions performed immediately before the problem occurred
• product serial number (this will allow the support agent to access the information regarding
your product, such as software version, part revisions and characteristics, etc.).
