Answer
: You can remove the power tray if you are experiencing problems with the power supply and
need to ship the power tray to BreakingPoint Systems.
Update Questions
Question
: I just installed the latest OS update, however, I could not reconnect. What should I do?
Answer
: Clear your cache and refresh the browser.
Question
: Where can I download the latest software updates and ATI updates?
Answer
: You can download all updates from the Ixia website at:
>
Software Downloads
>
BreakingPoint Software
.
Question
: How will I know that an update is available?
Answer
: If you have automatic updates turned on, the computer alerts you that an update file has
been downloaded to your box. If you do not have automatic updates turned on, you will have to
periodically visit the Ixia support website to check for new releases.
Question
: I have automatic updates turned on. Does this install the update for me?
Answer
: No. Automatic updates only downloads the update file. You will need to log on to the Control
Center to install the update.
Question
: How are the OS update files named?
Answer
: Update files use the format X-N.bps. The X refers to the oldest version that you can upgrade
from, and the N refers to the update file’s version.
Question
: Will ATI updates update my existing Strike Lists with the latest Strikes?
Answer
: All ATI updates populate Smart Strike Lists with current strikes. You must manually update
Standard Strike Lists after applying any ATI upgrade.
Chapter 8 Frequently Asked Questions
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