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Keysight ZA0060A Quick Start Guide
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34972A Connectivity Error
Connectivity errors often occur when the software (TAP) fails to communicate and
establish a connection (wired or wireless) with the hardware (34972A). Possible
root causes include using a faulty cable to connect the hardware, entering
inconsistent VISA address, or using offline instruments.
Such connectivity errors will stop the ongoing test plan abruptly as TAP is unable
to establish a connection with 34972A, producing insignificant results.
Here are the two possible error messages when the connection of the Keysight
34999B to the 34972A is inactive.
Inner Exception: Could Not Connect to Keysight 34999B with Resource
Name: <VISA Address of 34972A>
Inner Exception: 34999B can only be used with Keysight 34972A. Please
check that the correct instrument is being used.
Here are a few tips that you can try:
– Verify the VISA address of the 34972A in Keysight Connection Expert and
ensure that the connection status is green. Try to send some commands using
Interactive IO to test the existing connection between Connection Expert and
34972A.
– If the Connection Expert can communicate with the instrument but unable to
do so using TAP, exit and restart TAP. Observe if the same problem persists.