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Keysight ZA0060A Quick Start Guide
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Once you have purchased the license(s), you will receive an entitlement certificate
via email. Follow the instructions in the email to redeem the license. If you do not
receive the licenses, check your e-mail system's junk e-mail and spam filters.
COM Port Error
Incorrect port number will stop the initializing step abruptly as unable to initialize
the TAP test plan. There are two possible error messages when you entered the
incorrect port number. Examples are:
Timeout on BLE Radio COM port data read
The Port ‘<COM Port number>’ does not exist
Here are a few tips that you can try:
– Verify the correct COM port setting of the 34999B instrument. Follow the steps
section to identify the COM port number of your
34999B.
– When the USB Test and Measurement Device is still not listed in Device
Manager, refer to
Keysight 34999B Not Detected in Device Manager
.
COM Port Not Listed
Follow the steps below to identify the COM port number of the 34999B.
1
From the Start menu, search for
Device Manager
and look for
Ports (COM &
LPT)
section.
2
Expand
Ports
and look for
USB Test and Measurement Device
(34999B)(COM#)
. Based on the example below, the COM Port number (#) is
61.
