39
TROUBLESHOOTING GUIDE
BEFORE CALLING FOR SERVICE (continued)
Problem
Possible Cause
Solutions
NOT DRAINING ERROR (OE)
Drain hose is kinked, pinched, or clogged.
Drain discharge is more than 96 inches
above bottom of washer.
Make sure the drain hose is free of clogs,
kinks, etc., and is not pinched behind or under
the washer.
Adjust or repair drain. Maximum drain
height is 96 inches (8 ft.)
REDISTRIBUTING LOAD (uE)
The washer has detected an out of balance
load.
If the washer detects a load that is too far
out of balance to spin, it will display this code
while it is attempting to rebalance the load.
The washer will add water and try to redis-
tribute the load automatically. This display
is for your information only, and no action is
required.
OUT OF BALANCE LOAD (UE)
Load is too small.
Load is out of balance.
Add one or two similar items to help balance the
load.
The washer has an unbalance detection
system. If individual heavy articles are loaded
(bath mat, bath robe, etc.) and the load is too
far out of balance, the washer will attempt to
redistribute the load. If an unbalance is still
detected, the washer will stop and the error
code will display.
TEMPERATURE SENSOR (tE)
Control error.
Unplug the washer and wait 60 seconds.
Reconnect power and try again. If the error
reappears, call for service.
OVERFILL ERROR (FE)
Water level is too high due to a faulty
water valve.
Close the water faucets, unplug the washer,
and call for service.
WATER SENSOR ERROR (PE)
The water level sensor is not working
correctly.
Close the water faucets, unplug the washer,
and call for service.
DRIVE MOTOR ERROR (LE)
A motor error has occurred.
Allow the washer to stand for 30 minutes
and then restart the cycle. If the LE error
code persists, call for service.
SHIFT ERROR (E6)
Shift error.
Mechanical failure.
Unplug the washer and call for service.
SHIFT ERROR (D3)
Shift error.
Mechanical failure.
Unplug the washer and call for service.
CONTROL ERROR (EE)
The washer control has detected a control
error.
Unplug the washer for 60 seconds, then recon-
nect the power and try again.
NOTE:
If an error message is displayed for four minutes, the water in the tub will automatically drain. An alarm will
sound one minute prior to draining and the original error code will continue to be displayed.
OPEN SOURCE SOFTWARE NOTICE
The following GPL executables and LGPL libraries used in this product are subject to the GPL/LGPL License Agreements:
GPL EXECUTABLES: Linux kernel 2.6.24.2, Busybox 1.4.2, tslib 1.0
LGPL LIBRARIES: QT embedded-linux 4.5.3
Sears offers to provide source code to you on a CD-ROM for a charge covering the cost of performing such distribution, such as the
cost of media, shipping and handling, upon receipt of a written request. Send requests to Sears Holdings, 3333 Beverly Rd., Hoffman
Estates, IL 60179. This offer is valid for a period of three (3) years from the date of the distribution of this product by Sears. You can
view and download copies of the GPL and LGPL on line at www.gnu.org/licenses/.