7-7
An applications engineer will help you diagnose and resolve your
problem over the telephone. Please make sure that you have the following
information available before you call:
DDA-08/16 board
configuration
Model
Serial Number
Revision Code
Base address setting
Interrupt level setting
Number of channels
Output signal (V or I)
Mode (uni. or bip.)
Output span
Number SSH-8 boards
Number EXP boards
Computer
Manufacturer
CPU type
Clock speed (MHz)
KB of RAM
Video system
BIOS type
Operating system
Windows version
Windows mode
Software package
Name
Serial Number
Version
Invoice/Order Number
Compiler (if applicable)
Language
Manufacturer
Version
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