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WES2HT User Manual

Manual-WES2HT-Rev1407-1

Copyright © KBC Networks 2013

Page 137 of 142

www.kbcnetworks.com

12 Troubleshooting

12.1 Visual Inspection

If the WES2HT antennas can be accessed, the status LEDs can be investigated to
determine if there is an obvious answer to the problem.

12.1.1 LED Status

If the Link Activity LED is not illuminated then the WES2HT RF Module does not sense an
established cable link from the Ethernet device through the PIM to the WES2HT unit.
Check all cables and connectors as well as connections into and out of the PIM. For
instance, if the ‘IN’ side of the PIM is connected to the WES2HT, the device will receive
its power but the Link Activity LED will not be on.

If all four of the RSSI LEDs are not lit then the link may be unsatisfactory. Another
frequency or more alignment may be necessary. If connecting long range, visit the ‘Long
Range Parameters’ in the GUI for the Host/AP and Client and insert the approximate
distance in meters. See Section 11.2.7 Long Range Parameters.

WES2HT units operating with EMEA firmware may take longer times to connect on
certain frequencies see Page7 for details.

12.2 Test Cable Connections

12.2.1 Determine Link Activity

Obtain an IP locating device and search for the Host/AP and/or Client IP address. First
attempt to locate and/or ping the locally connected WES2HT device then attempt to ping
the remote WES2HT antenna. If the pings reply then the link is established to the local
unit. If the ping does not reply or the GUI is not accessible for the remote WES2HT
antenna then access the GUI for the local device and try the ping from within the
WES2HT.

12.2.2 Test Wireless Device over Cable (without the WES2HT)

A bench test is always recommended in order to test the wirelessly connected devices
over a cable connected link. This verifies that the devices in line with the WES2HT are
operating. In addition, a test with the WES2HT in line while transmitting in a sterile
environment will help to ensure that the wireless system is working properly.

12.3 GUI Tools

See section 3 of this manual for the diagnostic tools available to use to determine the
problem and probable solution. Contact KBC Networks for technical assistance.

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Summary of Contents for WES2HT Series

Page 1: ...WES2HT Wireless Ethernet System High Throughput WES2HT Series User Manual ...

Page 2: ...unning It contains basic information on setting up your individual WES2HT unit Technical Specification The Technical specification is designed to provide you with all the technical specifications related to the WES2HT units KBC Networks Website Please refer to www kbcnetworks com for additional support documentation and product certifications Feedback We welcome all comments questions and suggesti...

Page 3: ...ou about things that could harm you or your device Note Notes tell you other important information or recommendations Example Examples are provided to help make the WES2HT set up straight forward Syntax Conventions The WES2HT units may be referred to as the device the unit the product the radios the antenna or the system in this guide ENTER denotes enter or return on your keyboard denotes that you...

Page 4: ...s its warranty The PIMs used in this system are NOT weatherproof None of the modules in this system are waterproof and should never be submerged Severe electrical shock personal injury or damage to the equipment may result POWER SOURCE Connect the equipment to a power source only of the type described on the operating instructions or as marked on the equipment Excessive or insufficient current or ...

Page 5: ...its Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Changes or modifications not expressly approved by KBC could void the user s authority to operate the equipment FCC Power Output Restrictions The FCC does not require licensing to implement this device License free operation in the indust...

Page 6: ...on of the device Cet appareil numérique de la classe A est confrome à la norme NMB 003 Canada Pour réduire le risque d interférence aux autres utilisateurs le type d antenne et son gain doivent être choisies de façon que la puissance isotrope rayonnée équivalente PIRE ne dépasse pas ce qui est nécessaire pour une communication réussie Cet appareil est conforme à la norme RSS Industrie Canada exemp...

Page 7: ...ean Community Compliance with this directive implies conformity to the following EMC Standards CE EN 300 328 2 EN 300 826 EN 301 489 17 EN 301 893 CE marking on this product represents the product is in compliance with all directives that are applicable to it This equipment may be operated in the following countries Great Britain and Northern Ireland Austria Belgium Denmark Finland France Germany ...

Page 8: ...550 2 mins 2 mins 5555 2 mins 5560 2 mins 2 mins 2 mins 5565 2 mins 5570 2 mins 2 mins 5575 2 mins 5580 2 mins 2 mins 2 mins 10 mins 5585 2 mins 5590 2 mins 2 mins 5595 2 mins 5600 10 mins 10 mins 10 mins 5605 10 mins 5610 10 mins 10 mins 5615 10 mins 5620 10 mins 10 mins 10 mins 10 mins 5625 10 mins 5630 10 mins 10 mins 5635 10 mins 5640 10 mins 10 mins 10 mins 5645 10 mins 5650 10 mins 10 mins 5...

Page 9: ...ables required to ensure an ideal environment Therefore it is not possible to guarantee a successful application based on a drawing application note distance calculation quote or other type of material that KBC may provide Should a quote drawing etc be made available it is based on the performance of the WES2HT product in an ideal environment with clear line of sight absence of radio frequency RF ...

Page 10: ...rities Correct disposal and recycling will help prevent potential negative consequences to the environment and human health For more detailed information about the disposal of your old equipment please contact your local authorities waste disposal service or the shop where you purchased the product Instruction of Disassembly Note disassembling or opening of the WES2HT unit voids warranty Instructi...

Page 11: ... http www gnu org licenses licenses html The Licenses allow you to freely copy modify and redistribute that software without any other statement or documentation from us For at least one 1 year from the date of distribution of the applicable product or software KBC Networks will provide to anyone who contacts us at the contact information provided below for a charge of no more than our cost of phy...

Page 12: ...mental Restrictions of Wireless Devices 8 ROHS WEEE COMPLIANCE STATEMENT 9 Instructions of Disassembly 9 GENERAL PUBLIC LICENSE STATEMENT 10 1 OVERVIEW 14 1 1 Introduction 14 1 2 General Technical Specification 15 2 TYPICAL CONFIGURATIONS 17 2 1 Point to point 17 2 2 Point to multipoint 18 2 3 Relay 19 2 4 Wi Fi Access Point 19 2 5 Mixed systems WES2HT MESH2HT or MESHII 20 3 ANTENNA OPTIONS 21 3 1...

Page 13: ...oint to multipoint link United States Canada 62 9 5 Setting up a basic point to multipoint link EMEA 71 9 6 Setting up a basic point to point link Australia 84 10 INSTALLING ON SITE 91 10 1 Line of sight 91 10 2 Spacing required when mounting WES2HT units 93 10 3 Cable lengths when installing WES2HT units 94 10 4 Aligning the WES2HT units 95 10 5 Configuring IP addresses on a site 95 10 6 Replacin...

Page 14: ...esigned to transmit constant streaming video but can also be used to send and receive standard Ethernet data packets and in some cases with certain WES2HT models to operate as a WiFi Access Point The units can be configured as a long range point to point wireless bridge or as a point to multipoint receiving antenna communicating to numerous transmitting Client Station devices This manual covers al...

Page 15: ...o select User static selectable Dynamic Frequency Selection ETSI DFS Power Output 23dBm max1 Transmit Power Control ETSI TPC Channel Capacity Selectable 5 20 or 40MHz Modulation OFDM Antennas 2dBi 5dBi 2 4GHz 4 9GHz 5GHz Omni directional 9dBi 4 9GHz 5GHz Directional integrated patch Dual polarization Beamwidth Azimuth Horizontal 65 Vertical 65 Elevation Horizontal 33 Vertical 33 11dBi 2 4GHz Direc...

Page 16: ... x W x D 245mm x 245mm x 76mm 9 625 x 9 625 x 3 Weight 420g 15oz Installation Wall mount or pole mount Environmental Operating Temperature 40 74 C 40 165 F Storage Temperature 40 90 C 40 194 F Operating Humidity 5 to 95 non condensing Connectors 10 100 1000 Electrical 1 x RJ45 Approvals FCC Part 15 subpart C Class B IC ID 7849A N523ESD CE Class B EN 55024 IEC61000 4 2 3 4 5 6 8 11 Electromagnetic ...

Page 17: ...the parts that come in a standard WES2HT KT i e WES2HT Host and Client and accessories The power supplies and power injectors in the kit will only power the WES2HT and will not power the camera or any other device other than the WES2HT units 2 1 2 PoE WES2HT Note The system is capable of being powered by PoE or via the passive power injector PIM and power supply included with the product In essenc...

Page 18: ... Note The system is capable of being powered by PoE or via the passive power injector PIM and power supply included with the product In essence there is only one version of the system but it can be powered via the PIM if there is no PoE switch available or via an IEEE 802 3af PSE device WES2HT Client WES2HT Host WES2HT Client WES2HT Client High Megapixel Camera WES2HT Client WES2HT Host WES2HT Cli...

Page 19: ...elay 2 4 Wi Fi Access Point Note Only multipoint Hosts are able to operate as a Wi Fi AP i e WES2HT AB Ax WES2HT AB Bx or WES2HT DB Ax WES2HT DB Bx x is a place holder for the actual indicator used in the complete model number to identify the global type of power supply included in the kit WES2HT Host 2 WES2HT Host 1 WES2HT Client 1 WES2HT Client 2 ...

Page 20: ...d be used on the transmit side On the receive side however the overall throughput coming into the receiver may exceed 99Mbps and therefore need the HT multipoint host In the drawing below assume that the camera icon represents numerous cameras and or high megapixel but the total amount of throughput at each transmit site will never exceed 99Mbps The diagram also assumes that the amount of throughp...

Page 21: ...e is necessary 3 1 1 11dBi 13dBi This is a dual frequency rated omni directional high gain antenna option for 2 4GHz 4 9GHz 5GHz operation At 2 4GHz the antenna has a gain of 11dBi and at 4 9GHz 5GHz the antenna has a gain of 13dBi The beamwidth of the antenna is 360 This antenna has two N Connectors so only one antenna is needed per WES2HT unit Each antenna ships with two 1m connecting cables ena...

Page 22: ... as a separate unit that contains 1 x 9dBi patch antenna and 2 x 1m cables The antenna is dual polarized The beamwidth is Azimuth Horizontal 65 Vertical 65 Elevation Horizontal 33 Vertical 33 3 3 2 11dBi This is an external directional patch antenna option for 2 4GHz operation part number PAT2M The antenna is supplied as a separate unit that contains 1 x 11dBi patch antenna and 2 x 1m cables The a...

Page 23: ...S2HT KT 49 is all that is included in the WES2HT KT but the radios are 4 9GHz as opposed to 5GHz This system operates on the Public Safety band and is approved by FCC IC to be used by first response only It remains the responsibility of the user to abide by FCC or IC requirements WES2HT KT P8 5GHz point to point kit with 8 port PoE Gig switch narrow temperature range PSU Included in the WES2HT KT ...

Page 24: ...ld with all necessary mounting brackets and screws for installation on 76mm 3 diameter pole or wall mount Note This equipment must be installed in accordance with the instructions found in this manual The orientation must be as depicted below Failure to comply with these instructions will invalidate warranty 5 1 Pole and wall mount for WES2HT units ...

Page 25: ...ly plate Replace flat washer locking washer and hex nut Remove U shaped bolt Bolt the unit to the pole Up Down Alignment offers one position when using the pre fabricated channel lock grooves on the swivel brackets Directional antennas may require additional up down alignment angles than those allowed on the pre fabricated grooves To achieve different angles remove the 50mm Hex bolt Insert the lon...

Page 26: ...us LEDs 5 LAN port RJ45 6 Mounting block 7 Reset to default button 1 1 3 4 5 6 1 Antenna ports attach screw down omni directional antennas for directional antennas connect jumper LMR 200 cable 2 Serial number label 3 Internal RF module enclosure 4 Status LEDs 5 LAN port RJ 45 6 Mounting block 7 Reset to default button 3 1 Patch antenna cover 2 Serial Number label 3 Internal RF module enclosure 4 S...

Page 27: ...itions there is also a KBC Networks Industrial DIN Rail power supply available part number MDR 20 24 These units provide 24W at 24Vdc These units need to be purchased separately for further details please contact KBC Networks 6 2 2 Alternative Power Option for the WES2HT The WES2HT units are capable of being IEEE 802 3af Powered Devices PD ie they can also be powered from a Power Sourcing Equipmen...

Page 28: ...oot Up Process Upon connection of an Ethernet cable from the PSE to the unit the Power LED 7 will light After 1 second RSSI LEDs 1 2 3 illuminate RSSI LEDs 1 2 3 then go off After 5 seconds the Ethernet Link Activity LED 6 illuminates At the same time the Signal Strength Indicator LED 1 flashes for approximately 2 seconds LEDs 1 6 then switch off LED 6 comes on again and flashes intermittently sho...

Page 29: ...o be connected to the Ethernet port more easily 8 2 Configuring the Cable Note The total length of cable from the WES2HT to the Ethernet device cannot exceed 100m 325 feet however for a non PoE WES2HT unit the PIM can be located anywhere along the overall 100m of cable KBC Networks recommends shielded Ethernet cables for the cable connecting the PIM to the WES2HT unit Any cable exposed to the elem...

Page 30: ...nd is an Ethernet standard crossover cable 8 3 Disconnecting the Cable from the External LAN Port When the system must be removed from its mounted position for servicing and the Ethernet cable must be removed from the RJ45 port follow these steps 1 Loosen the strain relief see warning note above in section 8 1 step 4 2 Using a small flathead screw driver or something flat and long or even the long...

Page 31: ...nt be bench tested before being installed on site You will need 4 x straight through Ethernet cables Note It is recommended that for bench testing Host and Client units be placed face downwards with a distance of 5 10m between them to avoid saturation The following sections deal with setting up basic links for the three different firmware versions US Canada EMEA Australian ...

Page 32: ...hrough cable from OUT on the same PIM to the WES2HT Host LAN port Apply power to the PIM with the provided 24Vdc PSU and allow 60 seconds for the unit to boot up Step 2b The unit can also be powered via 802 3af PSE Connect an Ethernet cable from the PSE device eg Ethernet switch to the LAN port of the WES2HT unit Connect a second Ethernet cable from another port on the PSE to the laptop or PC LAN ...

Page 33: ...nsure that the Auto box is checked the unit will chose the most suitable channel For systems with more than one point to point link on a site you will need to manually set the channel frequency so that each point to point link operates on a different frequency See Section 11 2 6 1 Manual setting for details for manually setting the channel frequency Select Radio 1 under the BASIC WIRELESS option f...

Page 34: ...t that the Host will connect to in the Remote Client Lock to MAC This can be found on the Status page of the Client unit or the rear label on the outside of the unit The MAC address must be entered in the following format xx xx xx xx xx xx Step 9 Apply Settings Step 10 Save the changes Enter the Client MAC address here Select Apply Settings Select Save ...

Page 35: ...me PIM to the WES2HT Host LAN port Apply power to the PIM with the provided 24Vdc PSU and allow 60 seconds for the unit to boot up Step 2b The unit can also be powered via 802 3af PSE Connect an Ethernet cable from the PSE device eg Ethernet switch to the LAN port of the WES2HT unit Connect a second Ethernet cable from another port on the PSE to the laptop or PC LAN port Apply power to the PSE dev...

Page 36: ...ep 5 Enter the following to access the GUI Step 5 Enter the following to access the GUI Note ensure that all other network interface connections including your laptop Wi Fi are disabled Step 6 Basic Wireless User Name admin Password admin Select Radio 1 under the BASIC WIRELESS option from the left hand menu ...

Page 37: ...6 of 142 www kbcnetworks com Step 7 Check the Remote AP Lock to MAC box Step 8 Ensure that the Channel Spectrum Width is on 20 40M ensure that the Remote AP ESSID is set to the same as the Host unit Check this box Ensure these are the same as the Host unit you want to connect to ...

Page 38: ... Host that you want to connect to Click on the actual MAC address of the Host unit you want to connect to Step 11 The Host address should now appear in the Remote AP Lock to MAC address window Note it is recommended that you write down all the MAC addresses and SSIDs used in the application for future reference Select Site Survey Select the MAC address eg 3c 0f c1 00 25 3a Host MAC address selecte...

Page 39: ...the back of the unit will light to show the strength of the connection See Section 7 Step 13 You will now be able to connect to the Host unit via the Client across the link that has been set up To do this open another tab on your web browser and access the Host on its 192 169 1 200 default address Unless a more advanced set up is desired the antennas are configured for installation at this point F...

Page 40: ...ough cable from OUT on the same PIM to the WES2HT Host LAN port Apply power to the PIM with the provided 24Vdc PSU and allow 60 seconds for the unit to boot up Step 2b The unit can also be powered via 802 3af PSE Connect an Ethernet cable from the PSE device eg Ethernet switch to the LAN port of the WES2HT unit Connect a second Ethernet cable from another port on the PSE to the laptop or PC LAN po...

Page 41: ...ep 5 Enter the following to access the GUI Step 5 Enter the following to access the GUI Note ensure that all other network interface connections including your laptop Wi Fi are disabled Step 6 Basic Wireless Select Radio 1 under the BASIC WIRELESS option from the left hand menu User Name admin Password admin ...

Page 42: ... com Step 7 Selecting the correct country Note It is the user s responsibility to ensure that the correct country is selected KBC Networks accepts no liability for incorrectly configured equipment Step 8 Apply the country setting Select Apply Settings Select the country where the unit will be operating ...

Page 43: ...to box is checked the unit will chose the most suitable channel For systems with more than one point to point link on a site you will need to manually set the channel frequency so that each point to point link operates on a different frequency See Section 11 2 6 1 Manual setting for details for manually setting the channel frequency Select Save ...

Page 44: ...WES2HT User Manual Manual WES2HT Rev1407 1 Copyright KBC Networks 2013 Page 43 of 142 www kbcnetworks com Ensure this box is checked ...

Page 45: ...of the Client unit that the Host will connect to in the Remote Client Lock to MAC This can be found on the Status page of the Client unit or on the rear label on the outside of the unit The MAC address must be entered in the following format xx xx xx xx xx xx Step 12 Apply Settings Enter the Client MAC address here Select Apply Settings ...

Page 46: ...WES2HT User Manual Manual WES2HT Rev1407 1 Copyright KBC Networks 2013 Page 45 of 142 www kbcnetworks com Step 13 Save the changes Select Save ...

Page 47: ...the same PIM to the WES2HT Host LAN port Apply power to the PIM with the provided 24Vdc PSU and allow 60 seconds for the unit to boot up Step 2b The unit can also be powered via 802 3af PSE Connect an Ethernet cable from the PSE device eg Ethernet switch to the LAN port of the WES2HT unit Connect a second Ethernet cable from another port on the PSE to the laptop or PC LAN port Apply power to the P...

Page 48: ...ep 5 Enter the following to access the GUI Step 5 Enter the following to access the GUI Note ensure that all other network interface connections including your laptop Wi Fi are disabled Step 6 Basic Wireless User Name admin Password admin Select Radio 1 under the BASIC WIRELESS option from the left hand menu ...

Page 49: ...age 48 of 142 www kbcnetworks com Step 7 Select the correct country Note It is the user s responsibility to ensure that the correct Country is selected KBC Networks accepts no liability for incorrectly configured equipment Select the country where the unit will be operating ...

Page 50: ...WES2HT User Manual Manual WES2HT Rev1407 1 Copyright KBC Networks 2013 Page 49 of 142 www kbcnetworks com Step 8 Apply the country setting Step 9 Save Select Apply Settings Select Save ...

Page 51: ...WES2HT User Manual Manual WES2HT Rev1407 1 Copyright KBC Networks 2013 Page 50 of 142 www kbcnetworks com Step 10 Check the Remote AP Lock to MAC box Check this box ...

Page 52: ...t Step 12 Select Site Survey to find the WES2HT Host you want to connect to Step 13 The Site Survey will search for the KBC WES2HT Host that you want to connect to Click on the actual MAC address of the Host unit you want to connect to Select Site Survey Select the MAC address eg 3c 0f c1 00 25 3a Ensure this is on 20 40M Ensure this is the same as the Host unit you want to connect to Ensure this ...

Page 53: ...to connect to each other Once a connection has been made the RSSI LEDs on the back of the unit will light to show the strength of the connection See Section 7 Step 16 You will now be able to connect to the Host unit via the Client across the link that has been set up To do this open another tab on your web browser and access the Host on its 192 169 1 200 default address Unless a more advanced set ...

Page 54: ...on the same PIM to the WES2HT Host LAN port Apply power to the PIM with the provided 24Vdc PSU and allow 60 seconds for the unit to boot up for the unit to boot up Step 2b The unit can also be powered via 802 3af PSE Connect an Ethernet cable from the PSE device eg Ethernet switch to the LAN port of the WES2HT unit Connect a second Ethernet cable from another port on the PSE to the laptop or PC LA...

Page 55: ...x is checked the unit will chose the most suitable channel For systems with more than one point to point link on a site you will need to manually set the channel frequency so that each point to point link operates on a different frequency See Section 11 2 6 1 Manual setting for details for manually setting the channel frequency Select BASIC WIRELESS under the NETWORK option from the left hand menu...

Page 56: ...lient unit that the Host will connect to in the Remote Client Lock to MAC This can be found on the Status page of the Client unit or the rear label on the outside of the unit The MAC address must be in the format xx xx xx xx xx xx Step 9 Apply Settings Step 10 Save the changes Enter the Client MAC address here Select Apply Settings Select Save ...

Page 57: ...LAN port Apply power to the PIM with the provided 24Vdc PSU and allow 60 seconds for the unit to boot up Step 2b The unit can also be powered via 802 3af PSE Connect an Ethernet cable from the PSE device eg Ethernet switch to the LAN port of the WES2HT unit Connect a second Ethernet cable from another port on the PSE to the laptop or PC LAN port Apply power to the PSE device and allow 60 seconds f...

Page 58: ...ks 2013 Page 57 of 142 www kbcnetworks com Note ensure that all other network interface connections including your laptop Wi Fi are disabled Step 6 Basic Wireless User Name admin Password admin Select BASIC WIRELESS under the NETWORK option from the left hand menu ...

Page 59: ... of 142 www kbcnetworks com Step 7 Check the Remote AP Lock to MAC box Step 8 Ensure that the Channel Spectrum Width is on 20 40M ensure that the Remote AP ESSID are set to the same as the Host unit Check this box Ensure these are the same as the Host unit you want to connect to ...

Page 60: ... Host that you want to connect to Click on the actual MAC address of the Host unit you want to connect to Step 11 The Host address should now appear in the Remote AP Lock to MAC address window Note it is recommended that you write down all the MAC addresses and SSIDs used in the application for future reference Select Site Survey Select the MAC address eg 3c 0f c1 00 25 3a Host MAC address selecte...

Page 61: ...the back of the unit will light to show the strength of the connection See Section 7 Step 13 You will now be able to connect to the Host unit via the Client across the link that has been set up To do this open another tab on your web browser and access the Host on its 192 169 1 200 default address Unless a more advanced set up is desired the antennas are configured for installation at this point F...

Page 62: ...t through cable from the IN on the PIM to either a laptop or a PC LAN port Connect the second Ethernet straight through cable from OUT on the same PIM to the WES2HT Host LAN port Apply power to the PIM with the provided 24Vdc PSU and allow 60 seconds for the unit to boot up Step 2b The unit can also be powered via 802 3af PSE Connect an Ethernet cable from the PSE device eg Ethernet switch to the ...

Page 63: ...r to access the Host on its 192 168 1 200 IP address this is the default IP address for the Host unit Step 5 Enter the following to access the GUI Note ensure that all other network interface connections including your laptop Wi Fi are disabled Step 6 Basic Wireless Select Radio 1 under the BASIC WIRELESS option from the left hand menu User Name admin Password admin ...

Page 64: ...ill chose the most suitable channel For systems with more than one point to multipoint link on a site you will need to manually set the channel frequency for each group of Host and Clients so that each group operates on a different frequency See Section 11 2 6 1 Manual setting for details of how to manually set the channel frequency Ensure this box is checked ...

Page 65: ... PC LAN port Connect the second Ethernet straight through cable from OUT on the same PIM to the WES2HT Host LAN port Apply power to the PIM with the provided 24Vdc PSU and allow 60 seconds for the unit to boot up Step 2b The unit can also be powered via 802 3af PSE Connect an Ethernet cable from the PSE device eg Ethernet switch to the LAN port of the WES2HT unit Connect a second Ethernet cable fr...

Page 66: ...ach of the Clients on its 192 168 1 201 IP address this is the default IP address for the Client unit Step 5 Enter the following to access the GUI Enter the following to access the GUI Note ensure that all other network interface connections including your laptop Wi Fi are disabled Step 6 Basic Wireless User Name admin Password admin Select Radio 1 under the BASIC WIRELESS option from the left han...

Page 67: ... multipoint group you will have to assign an individual IP address In the NETWORK Basic Network menu the default IP address will be 192 168 1 201 Type in a new IP address on the 192 168 1 xx subnet eg 192 168 1 8 For a site example see Section 10 Client default IP address Type in a new IP address on the 192 168 1 xx subnet NETWORK Basic Network ...

Page 68: ...WES2HT User Manual Manual WES2HT Rev1407 1 Copyright KBC Networks 2013 Page 67 of 142 www kbcnetworks com Step 8 Apply Settings and Save Apply Settings Save ...

Page 69: ...iple point to multipoint systems you will need to assign separate SSID for every group of Host plus Client units Step 10 Select Site Survey to find the WES2HT Host you want to connect to Step 11 The Site Survey will search for the KBC WES2HT Host that you want to connect to Click on the actual MAC address of the Host unit you want to connect to Select Site Survey Select the MAC address eg 3c 0f c1...

Page 70: ...minutes to connect to each other Once a connection has been made the RSSI LEDs on the back of the units will light to show the strength of the connection See Section 7 Step 14 Repeat the process for every Client that needs to be connected to the Host Step 15 You will now be able to connect to the Host unit via the Client across the link that has been set up To do this open another tab on your web ...

Page 71: ... a laptop or a PC LAN port Connect the second Ethernet straight through cable from OUT on the same PIM to the WES2HT Host LAN port Apply power to the PIM with the provided 24Vdc PSU and allow 60 seconds for the unit to boot up for the unit to boot up Step 2b The unit can also be powered via 802 3af PSE Connect an Ethernet cable from the PSE device eg Ethernet switch to the LAN port of the WES2HT u...

Page 72: ... 200 IP address this is the default IP address for the Host unit Step 5 Enter the following to access the GUI Enter the following to access the GUI Note ensure that all other network interface connections including your laptop Wi Fi are disabled Step 6 Basic Wireless Select Radio 1 under the BASIC WIRELESS option from the left hand menu User Name admin Password admin ...

Page 73: ...s com Step 7 Select the correct country Note It is the user s responsibility to ensure that the correct country is selected KBC Networks accepts no liability for incorrectly configured equipment Step 8 Apply the country setting Select the country where the unit will be operating Select Apply Settings ...

Page 74: ...ill chose the most suitable channel For systems with more than one point to multipoint link on a site you will need to manually set the channel frequency for each group of Host and Clients so that each group operates on a different frequency See Section 11 2 6 1 Manual setting for details of how to manually set the channel frequency Select Save Ensure this box is checked ...

Page 75: ...AN port Connect the second Ethernet straight through cable from OUT on the same PIM to the WES2HT Host LAN port Apply power to the PIM with the provided 24Vdc PSU and allow 60 seconds for the unit to boot up Step 2b The unit can also be powered via 802 3af PSE Connect an Ethernet cable from the PSE device eg Ethernet switch to the LAN port of the WES2HT unit Connect a second Ethernet cable from an...

Page 76: ...of the Clients on its 192 168 1 201 IP address this is the default IP address for the Client unit Step 5 Enter the following to access the GUI Step 5 Enter the following to access the GUI Note ensure that all other network interface connections including your laptop Wi Fi are disabled Step 6 Basic Wireless User Name admin Password admin Select Radio 1 under the BASIC WIRELESS option from the left ...

Page 77: ...p 7 Select the correct Country Code Note It is the user s responsibility to ensure that the correct Country is selected KBC Networks accepts no liability for incorrectly configured equipment A Country Code setting is not required for units purchased in the US Select the country where the unit will be operating ...

Page 78: ...WES2HT User Manual Manual WES2HT Rev1407 1 Copyright KBC Networks 2013 Page 77 of 142 www kbcnetworks com Step 8 Apply the Country Code setting Step 9 Save the settings Select Apply Settings Select Save ...

Page 79: ... multipoint group you will have to assign an individual IP address In the NETWORK Basic Network menu the default IP address will be 192 168 1 201 Type in a new IP address on the 192 168 1 xx subnet eg 192 168 1 8 For a site example see Section 10 Client default IP address Type in a new IP address on the 192 168 1 xx subnet NETWORK Basic Network ...

Page 80: ...WES2HT User Manual Manual WES2HT Rev1407 1 Copyright KBC Networks 2013 Page 79 of 142 www kbcnetworks com Step 11 Apply Settings and Save Apply Settings Select Save ...

Page 81: ...P ESSID and Country Code are set to the same as the Host unit for each of the Client units in the group For a system with multiple point to multipoint systems you will need to assign separate SSID for every group of Host plus Client units Ensure this is on 20 40M Ensure this is the same as the Host unit you want to connect to Ensure this is the same as the Host unit you want to connect to ...

Page 82: ...s com Step 13 Select Site Survey to find the WES2HT Host you want to connect to Step 14 The Site Survey will search for the KBC WES2HT Host that you want to connect to Click on the actual MAC address of the Host unit you want to connect to Select Site Survey Select the MAC address eg 3c 0f c1 00 12 83 ...

Page 83: ...minutes to connect to each other Once a connection has been made the RSSI LEDs on the back of the units will light to show the strength of the connection See Section 7 Step 17 Repeat the process for every Client that needs to be connected to the Host Step 18 You will now be able to connect to the Host unit via the Client across the link that has been set up To do this open another tab on your web ...

Page 84: ...straight through cable from the IN on the PIM to either a laptop or a PC LAN port Connect the second Ethernet straight through cable from OUT on the same PIM to the WES2HT Host LAN port Apply power to the PIM with the provided 24Vdc PSU and allow 60 seconds for the unit to boot up Step 2b The unit can also be powered via 802 3af PSE Connect an Ethernet cable from the PSE device eg Ethernet switch ...

Page 85: ... access the Host on its 192 168 1 200 IP address this is the default IP address for the Host unit Step 5 Enter the following to access the GUI Step 5 Enter the following to access the GUI Note ensure that all other network interface connections including your laptop Wi Fi are disabled Step 6 Basic Wireless Select BASIC WIRELESS under the NETWORK option from the left hand menu User Name admin Passw...

Page 86: ...ill chose the most suitable channel For systems with more than one point to multipoint link on a site you will need to manually set the channel frequency for each group of Host and Clients so that each group operates on a different frequency See Section 11 2 6 1 Manual setting for details of how to manually set the channel frequency Ensure this box is checked ...

Page 87: ...ptop or a PC LAN port Connect the second Ethernet straight through cable from OUT on the same PIM to the WES2HT Host LAN port Apply power to the PIM with the provided 24Vdc PSU and allow 60 seconds for the unit to boot up Step 2b The unit can also be powered via 802 3af PSE Connect an Ethernet cable from the PSE device eg Ethernet switch to the LAN port of the WES2HT unit Connect a second Ethernet...

Page 88: ...of the Clients on its 192 168 1 201 IP address this is the default IP address for the Client unit Step 5 Enter the following to access the GUI Step 5 Enter the following to access the GUI Note ensure that all other network interface connections including your laptop Wi Fi are disabled Step 6 Basic Wireless User Name admin Password admin Select BASIC WIRELESS under the NETWORK option from the left ...

Page 89: ... have to assign an individual IP address In the NETWORK Basic Network menu the default IP address will be 192 168 1 201 Type in a new IP address on the 192 168 1 xx subnet eg 192 168 1 8 For a site example see Section 10 Step 8 Apply Settings and Save Client default IP address Type in a new IP address on the 192 168 1 xx subnet Save NETWORK Basic Network Apply Settings ...

Page 90: ...ple point to multipoint systems you will need to assign separate SSID for every group of Host plus Client units Step 10 Select Site Survey to find the WES2HT Host you want to connect to Step 11 The Site Survey will search for the KBC WES2HT Host that you want to connect to Click on the actual MAC address of the Host unit you want to connect to Select Site Survey Select the MAC address eg 3c 0f c1 ...

Page 91: ...minutes to connect to each other Once a connection has been made the RSSI LEDs on the back of the units will light to show the strength of the connection See Section 7 Step 14 Repeat the process for every Client that needs to be connected to the Host Step 15 You will now be able to connect to the Host unit via the Client across the link that has been set up To do this open another tab on your web ...

Page 92: ...y using the Interference Analyzer tool on a Host unit to determine frequencies already in use on a site 10 1Line of sight It is important that there is proper line of sight between each Host and associated Client s Line of sight is NOT just a single clear view running between the two points like a laser beam Line of sight includes the Fresnel Zone think of being able to drive a double decker bus b...

Page 93: ...ted Range Distance Required Fresnel Zone Diameter 2 4GHz Required Fresnel Zone Diameter 4 9 5GHz 1000 feet 305m 20 feet 6 1m 14 feet 4 3m 2500 feet 762m 33 feet 10 1m 20 feet 6 1m 1 mile 1 6km 47 feet 14 3m 30 feet 9 1m 4 miles 6 4km 92 feet 28m 60 feet 18 3m 10 miles 16 1km 148 feet 45 1m 100 feet 30 5m 30 miles 48 3km N A 200 feet 60 1m ...

Page 94: ...m 10 2 Spacing required when mounting WES2HT units See section 5 for mounting instructions When mounting units in a relay configuration the following distances between units are required Note The operation of the units must be as depicted failure to comply with these instructions will invalidate warranty ...

Page 95: ...bles for any configuration must not exceed 100m configuration must not exceed 100m Note The type of Cat5 configuration may be determined by the LAN port of the Ethernet device If the port is a 10 100 port you may require a crossover cable A crossover cable is not necessary if the two PIMs connect into an Ethernet switch Most cables used to connect the WES2HT system are configured using a straight ...

Page 96: ...s either o Look on the back side of the WES2HT unit to determine the RSSI LED status and re position if necessary to obtain the best RSSI signal strength or o On the Client unit in the Status page of the GUI click on the Align button to determine the RSSI level and re position as necessary For further information see Section 11 2 1 5 Align 10 5Configuring IP addresses on a site When installing mul...

Page 97: ...ress is selected for the new Host AP Note The Client is not required to have its MAC Lock feature enabled however it is set to its original host when ordered in a bundled point to point kit In that case the Client would need to be re configured for the new Host MAC or have that feature disabled In addition if adding a new Host AP to an existing application the new Host AP must be configured to an ...

Page 98: ...g the supplied power injector Connect the first Ethernet straight through cable from the IN on the PIM to either a laptop or a PC LAN port Connect the second Ethernet straight through cable from OUT on the same PIM to the WES2HT Host LAN port Apply power to the PIM with the provided 24Vdc PSU ensure that the green LED on the PIM is illuminated Allow 60 seconds for the unit to boot up See Section 7...

Page 99: ...ddress on the same subnet as the WES2HT unit The WES2HT default configuration is on the 192 168 1 x subnet refer to any provided documentation for the exact IP address for the individual unit therefore the computer must also be set to a 192 168 1 x IP address if the unit is still on its factory set configurations Once the computer s IP address is confirmed open a web browser such as MS Internet Ex...

Page 100: ...following menu options for United States Canada and EMEA firmware DIAGOSTICS o Status o Services o Topology NETWORK o Basic Network BASIC WIRELESS o Radio 1 ADVANCED WIRELESS o Radio 1 The WES2HT has the following menu options for Australian firmware DIAGOSTICS o Status o Services o System NETWORK o Basic Network o Basic Wireless o Advanced Wireless ...

Page 101: ...013 Page 100 of 142 www kbcnetworks com 11 2 1 DIAGNOSTICS 11 2 1 1 Status The initial page displayed on the web browser GUI is the Status screen The initial page displayed on the web browser GUI is the Status scr The individual sections and description are as follows ...

Page 102: ...t in the SYSTEM menu System Time This is the internal clock of the device This is not the actual time but is used for the scheduled reboot function found in the SYSTEM page 11 2 1 3 Status VERSION The VERSION section shows the Firmware Version information Firmware Version This is the firmware version loaded onto the WES2HT unit 11 2 1 4 Status LAN SETTING The LAN SETTING section shows the LAN MAC ...

Page 103: ...fault IP addresses for the units GATEWAY IP ADDRESS this is the Gateway IP address shown under the Basic Network setting menu If access is required to the WES2HT unit from outside of the network then this could be the router address If the unit has the Topology function this needs to be a pingable IP address on the network LAN cable this shows whether there is LAN cable connected or not 11 2 1 5 S...

Page 104: ...WES2HT User Manual Manual WES2HT Rev1407 1 Copyright KBC Networks 2013 Page 103 of 142 www kbcnetworks com Client Radio 1 tab Host AP Radio 1 tab ...

Page 105: ... Host AP in order to connect LOCAL AP SSID This displays the SSID Service Set Identifier chosen on the BASIC WIRELESS Radio 1 interface page Frequency This displays the frequency used for the Host AP to connect to the Client The Client will automatically connect to the same Host AP frequency once it is locked to it Security This displays the encryption method selected on the BASIC WIRELESS Radio 1...

Page 106: ...blished If line of sight interference or other adverse site specific conditions exist the RSSI will be limited to a much lower number on the 0 100 scale The RSSI in the above screen shot was attained when the radios were in very close proximity on a bench test When distance is increased between the radios and other variables are introduced the number will drop significantly from the high numbers s...

Page 107: ...istics The transmitted and received data packets over the RF connection are recorded and viewable here Any error will also be captured The refresh button will update the transmission statistics Local AP Errors Any additional error and or collision in the wireless traffic when a Host is connected to a Client or group of Clients will be captured and displayed in this section helping to identify the ...

Page 108: ...he top right hand corner of the screen there is a pull down menu More Status This is a quick link tool to various services diagnostic tools See Section 11 2 2 for more details Ping Utility Use this tool to ping from within the WES2HT node ARP Table This allows you to view the ARP Table Bridge Table This allows you to view the Bridge Table ...

Page 109: ...T User Manual Manual WES2HT Rev1407 1 Copyright KBC Networks 2013 Page 108 of 142 www kbcnetworks com 11 2 2 Services The Services menu is where the tools to set up trouble shooting and maintenance are found ...

Page 110: ... typically five before rebooting It will reboot then try the ping again In the example below a picture of the default configurations the unit will start to ping 192 168 1 1 after 60 seconds Each ping can be set to the desired interval between pings adding to or subtracting from the amount of time elapsed before failure responses create the need for a reboot Note the ping watch dog should never be ...

Page 111: ...ction between the WES2HT unit and the Ethernet device it is connected to This tool can ping any IP on the network given that the wireless unit has an established connection either wirelessly or over cable Click the Ping Utility button and the following screen will appear Click the Ping Utility button and the following screen will appear Insert the IP address under Destination IP HOST The packet co...

Page 112: ...l five attempts replied indicating that the connection to 192 168 1 200 from the WES2HT unit which performed the ping is established 11 2 2 4 Services BRIDGE TABLE The Bridge table displays the MAC addresses of the connected devices to the node The table will indicate whether the device is local to the node or if it is connected via the RF connection through one of the WiFi radios ...

Page 113: ... of time of operation By Hour By Hour By selecting the By Hour option a number of hours can be inserted and the unit will reboot after the particular number of hours of operation It will quickly soft reboot and will be available for reconnection If its mate WES2HT is active it will reconnect automatically By Time Insert the time according to the internal WES2HT clock at which the system will reboo...

Page 114: ... Services NTP SETUP This menu option is used to set the system to Network Time Protocol which allows synchronization over a network The node must be connected to the internet for the NTP set up to take place Each node connected via the WES2HT link can also be set to the same NTP by using the identical NTP server and gateway IP Select the time zone of the node deployment and check the Known Time Se...

Page 115: ...efault standard for Telnet If desired for security reasons this option can be disabled Telnet allows unit configuration settings and readings through command line without the use of embedded webpages 11 2 2 9 Services SYSTEM LOG When enabled the system will begin to log the connection status to the configured IP using Telnet via the default log port 514 Results are viewed in Telnet ...

Page 116: ...low the procedures below 1 Contact KBC Networks to get a firmware upgrade emailed to you 2 Connect an Ethernet cable from the PIM attached to the WES2HT RF module to the PC 3 Access the WES2HT unit web browser interface and click on SYSTEM 4 Click on Choose File 5 Search for the file in the location where it was saved under step 1 above 6 Select the file and open it The file name should now be see...

Page 117: ...OUNT This menu option is used to change the default administrator username and password The default settings for both of these are admin 1 Insert the new administrator username 2 Insert the existing password 3 Choose a new password and enter it in the New Password field 4 Confirm the new password in the Verify New Password field 5 Click Apply 6 Click Save next to Save configuration changes After c...

Page 118: ...s password admin Hostname AP for the Host AP CLIENT for the Client Remote Client Lock to MAC 00 00 00 00 00 00 Local AP ESSID KBC WES2HT Country Code USA North America Select Country all other countries Wireless Profile NA IEEE802 11n IEEE802 11a NG IEEE802 11n IEEE802 11 g NY IEEE802 11n IEEE802 11y Channel Spectrum Width 20 40M Channel Frequency set to auto select Transmit Power 23 dBm North Ame...

Page 119: ... flashes and then release Note If the button is held too long and not released on time the unit must be powered down and rebooted and you will need to try again Recommended Ping Test Before starting Step 1 above it is recommended to perform a constant ping to the default IP of the unit to be reset For instance if the unit is a Host the command is ping 192 168 1 200 t or ping 192 168 1 200 t also w...

Page 120: ...l node information this can be viewed by holding your mouse over a particular node and radio Node hover over will display following node information Node IP address Bridge MAC address Root bridge information Gateway information Radio up down status Radio Host Client role Connected peer information If any parameter eg IP address node name SSID etc changes then topology reports updates accordingly N...

Page 121: ...as black lines Maps can be imported as a background in either JPEG or GIF format Nodes can then be moved around on the uploaded map to show them in their physical locations If you double click on a node then the embedded UI can be accessed The Refresh button can be used to refresh the topology page manually however it is automatically refreshed every 60 seconds The following browsers are supported...

Page 122: ...that is connected to any one of the system node s Ethernet port It does not have to be an actual gateway just a ping able device for setting up this can be the PC you are connected to you will also need to turn off the firewall on the PC too The system mapping uses ping to the gateway as a mechanism for a low bandwidth means to confirm system connectivity If the system map were to be viewed from o...

Page 123: ...e below Note a router symbol is used to represent the gateway At this point all nodes have the same gateway IP address which is set to the gateway shown connected to the Client Step 3 A background image can be uploaded by selecting the Browse button and uploading the desired background image Note the image size is limited to 120KB and must be in a JPEG or GIF format The topology page will auto siz...

Page 124: ...selected select the Upload button It will take approximately 20 seconds to upload and render the background image Step 5 Move the WES2HT nodes around on the page to represent their physical locations as shown below Step 6 Once the image has been loaded and the nodes moved select Save to store the page configurations in nonvolatile memory ...

Page 125: ...WES2HT User Manual Manual WES2HT Rev1407 1 Copyright KBC Networks 2013 Page 124 of 142 www kbcnetworks com Note The mouse hover over feature will display details for the radio as shown below ...

Page 126: ...Page 125 of 142 www kbcnetworks com 11 2 5 NETWORK Basic Network The Basic Network menu option allows the LAN IP subnet mask and Gateway IP to be set as either static IPs on the network or configured automatically by a DHCP server 11 2 5 1 Basic Network LOCAL AREA NETWORK ...

Page 127: ...d to be configured as static IPs within the network subnet If DHCP is selected the LAN configuration will be set dynamically according to the network availability When DHCP is selected the IP Address Netmask and Gateway IP configuration area will be grayed out to prohibit custom LAN settings being entered as they will be obtained through the network Once DHCP is saved an IP searching tool will be ...

Page 128: ...of 142 www kbcnetworks com 11 2 6 BASIC WIRELESS Radio 1 Channel frequency selection and bandwidth options are set within the Basic Wireless Radio 1 menu option The Host AP will connect to a Client provided that the SSID MAC Lock if applicable and Country Code settings are the same ...

Page 129: ...ww kbcnetworks com 11 2 6 1 Radio1 BASIC WIRELESS SETTINGS These menu option show the default settings for the Host and Client units Host AP Client In the AP mode the unit will connect with remote Client units which are configured with the same SSID Country Code and Channel spectrum Width ...

Page 130: ...ticular Ptmp Host AP set the group to the same SSID and record all configuration changes Hide SSID If the SSID should not be broadcast for other Clients to see it can be hidden by selecting this box The AP s MAC address will still appear in AP lists but will not show the SSID Country Code Select the country in which the system will be deployed The radio will then transmit under the legal operation...

Page 131: ... 40 MHz Channel 800 ns GI 400 ns GI 800 ns GI 400 ns GI 8 2 BPSK 1 2 13 00 14 40 27 00 30 00 9 2 QPSK 1 2 26 00 28 90 54 00 60 00 10 2 QPSK 3 4 39 00 43 30 81 00 90 00 11 2 16 QAM 1 2 52 00 57 80 108 00 120 00 12 2 16 QAM 3 4 78 00 86 70 162 00 180 00 13 2 64 QAM 2 3 104 00 115 60 216 00 240 00 14 2 64 QAM 3 4 117 00 130 00 243 00 270 00 15 2 64 QAM 5 6 130 00 144 40 270 00 300 00 Where MCS Modula...

Page 132: ...mmended that an Interference Analyzer survey is conducted to determine which frequencies are the least congested to use See the Interference Analyzer section below for details Setting the Host AP frequency On the Host AP unit in the Basic Wireless Radio 1 option use the drop down menu to choose a unique frequency for the link you are setting up Frequencies available will depend upon the Country Co...

Page 133: ...Enabled box The units will now connect on the designated frequency this may take a few minutes Interference Analyzer The interference Analyzer facility is located on the Host AP unit and can be used to determine whether there are other pieces of equipment in the vicinity using the same frequencies as the WES2HT units use By carrying out an interference analyzer survey congested channels can be avo...

Page 134: ... stronger RSSI of other equipment and greater chance for interference if operating on that channel Transmit Power The Transmit Power option allows the output power to be adjusted US firmware version If using an external antenna in North America the power output must be lowered for dB gain antennas of greater than 22dBi The power output max for global deployments is 19dBm Please check legal require...

Page 135: ...s Point in order to connect using a laptop PC via WiFi connection If the Host AP is a single point Host AP it cannot connect to a WES2HT Client and a computer client at the same time due to the remote Client MAC lock For a computer to obtain access via WiFi AP the laptop PC must be configured to the security WPA2 and cipher type AES is default configuration selected The SSID will appear in the com...

Page 136: ...ecessary for wireless link lengths exceeding 1 6km 1 mile and also to alter the value of the signal strengths of the RSSI LEDs located on the back of the WES2HT units Long Range Parameters It is recommended that for all links over 1 6km 1mile the long range parameters must be set In the example below the WES2HT is configured for a 1600m 1 mile connection Both the Host AP and Client units must be c...

Page 137: ...Page 136 of 142 www kbcnetworks com Other Settings Noise Immunity The default setting for Noise Immunity is to be Enabled Signal Strength Indicator RSSI The following are the default RSSI LED configurations These parameters can be changed to any desired RSSI 0 through 100 ...

Page 138: ...Parameters WES2HT units operating with EMEA firmware may take longer times to connect on certain frequencies see Page7 for details 12 2 Test Cable Connections 12 2 1 Determine Link Activity Obtain an IP locating device and search for the Host AP and or Client IP address First attempt to locate and or ping the locally connected WES2HT device then attempt to ping the remote WES2HT antenna If the pin...

Page 139: ...ount exactly 3 flashes and then release Note If the button is held too long and not released on time the unit must be powered down and rebooted and you will need to try again Recommended Ping Test Before starting Step 1 above it is recommended to perform a constant ping to the default IP of the unit to be reset For instance if the unit is a Host the command is ping 192 168 1 200 t or ping 192 168 ...

Page 140: ...echsupport kbcnetworks com 24hr availability response time varies HAWAII ALASKA GUAM PR OTHER US TERRITORIES 949 297 4930 Monday Friday 7am 5pm Pacific Time techsupport kbcnetworks com 24hr availability response time varies Note the toll free 888 does not work from Alaska CENTRAL SOUTH AMERICA latamtechsupport kbcnetworks com 24hr availability response time varies ASIA apactechsupport kbcnetworks ...

Page 141: ...e and circuit modification b SHOULD THIS PRODUCT PROVE DEFECTIVE FOLLOWING PURCHASE THE BUYER NOT THE MANUFACTURER DISTRIBUTOR OR RETAILER ASSUMES THE ENTIRE COST OF ALL SERVICING OR REPAIR EXCEPT AS OTHERWISE PROVIDED BY THE TERMS OF THIS WARRANTY c FOR BREACH OF ANY WRITTEN OR IMPLIED WARRANTY ON THIS PRODUCT THE BUYER IS LIMITED TO THE FOLLOWING DAMAGES 1 THE COST OF LABOR TO REPAIR OR REPLACE ...

Page 142: ...Networks North America 25691 Atlantic Ocean Drive Suite 3B Lake Forest CA 92630 U S A Americas Phone 1 949 297 4930 Fax 1 949 297 4933 KBC Networks Ltd EMEA KBC Networks Ltd Barham Court Teston Maidstone Kent ME18 5BZ United Kingdom Phone 44 0 1622 618787 Fax 44 0 20 7100 8147 Email info kbcnetworks com Web www kbcnetworks com ...

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