EVM Modules of the MS Series Technical Introduction and User’s Guide
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06, Inaccessible Extension Message:
This message is announced when
an extension that has been marked as inaccessible is called. (The extensions
who are not allowed to be called directly are marked as inaccessible by the
program 801A81).
Example:
“No direct connection can be established to the extension you are
calling. Please stay on the line for the operator or call another extension.”
07, Connecting To The Operator Message:
This message is announced
when the calling party has not been able to realize the call after 4 call trials
(Only two call trials are allowed, which result in a missed call or calling an
inaccessible extension). and the call is transferred to the operator or to the
ringing extension. In that case, the calls ring on the operator and they are
terminated after 5 rings.
Example:
“Please stay on the line. I am connecting you to the operator.”
08, The Night Mode Entry Message:
If it is recorded, this message is
announced as the first message on all calls while the system is in the Night
Mode. After the announcement, a discontinuous dial tone is emitted for 8
seconds and if the calling party fails to dial an extension number over the
ACD line within 8 seconds, then the line drops automatically.
Example:
“Our company is closed at the moment. If you would like to leave a
message, please dial 115.”
* It has been assumed that an answering machine has been connected to the
extension number 115.
09, DISA Message:
This message is announced to the parties calling the
system over a DISA line, then a special dial tone is emitted.
Example:
”If you know the extension number, you may dial it now. Please
dial “0” to be connected to the operator.”
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