EVM Modules of the MS Series Technical Introduction and User’s Guide
40
3.
If the message number M has been entered before, then the erasing
operation comes first and one receives a signal made up of low and
high-pitched tones during that operation. Recording begins when the
signal stops. When the message is over, the phone should be hung up by
hook flash, i.e., the keys “#” and “*” must not be used. If the memory
overflows while the message is being recorded, then the dial tone is
received.
4.
The operator must take the ACD service off line before entering that
program.
System Message Playback:
This program allows the recorded system messages to be played back.
Moreover, this code can be used to check the messages.
8642M
Parameters:
M
: Two-digit message number
Notes:
1.
Only the first 26 messages can be played back through this feature.
2.
If there are no messages that have been recorded in message box
number M, then one receives error tone.
3.
If the entire channels of the EVM module are busy at that moment, then
the system emits error tone. The error tone goes on being received even
if a single channel becomes available.
Erasing A Single System Message:
This program allows a previously recorded system message to be erased.
86441M
Parameters:
M
: Two-digit message number
PDF created with pdfFactory Pro trial version