EVM Modules of the MS Series Technical Introduction and User’s Guide
24
Notes:
1.
In cases there is EVM connected to the system, menus can be created by
this program, through which calls by single key can be made. If P (any
key from 0 to 9) is dialed while the dial tone is being received or a
message is being listened to, then the system the system acts as if dddd
has been dialed. For instance, the message "Welcome to our company.
Dial 112 for accounting, 123 for sales, 130 for technical service, and 411
to get quotes. Stay on the line for the operator." Can be modified as “"
Welcome to our company. Dial 2 for accounting, 3 for sales, 4 for
technical service, and 9 to get quotes. Stay on the line for the operator."
by entering the programs 80872112, 80873123, 80874130, and 80879411.
One is supposed to dial 8087P and hang up, in order for a programmed
key to revert to its own (basic) function.
2.
If the key 5 is needed to be employed in longer menus, then the Call
Back feature may be used by associating (e.g. 808795) another key to
that key.
3.
If the number of extension groups exceeds 10 in situations when it is
necessary to create submenus, then the keys 0, 1 and 2, as well, when it
is necessary, are not used in the main menu but they are employed in
submenus for making calls in the event that they are needed.
4.
By associating the vacant keys to 0, direct connection to the operator
may be provided instead of receiving wrong number message.
Erasing The Entire ACD Messages:
This program allows the entire ACD messages to be erased in the event that
the ACD message capacity is reached or there is a problematic situation with
the ACD messages.
86444
Notes:
1.
This program can be entered through the operator phone while the
system is in programming mode.
2.
Silence is received from the handset throughout the erasing operation.
Upon completion of the erasing operation, the internal dial tone is heard
again.
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