Jetta JETBOOK 9060 Manual Download Page 87

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Chapter 7

Problems that are easy to fix

Problems when you turn on the computer

Fixing device-related problems

Memory card problems

Power problems

Keyboard problems

Track point problems

Display problems

Disk drive problems

CD-ROM drive problems

Sound system problems

PC Card problems

Printer problems

Modem problems

Develop good computing habits

If you need further assistance

Summary of Contents for JETBOOK 9060

Page 1: ...On Line Manual ...

Page 2: ...ations However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the sep...

Page 3: ...EM causes harm to the telephone network the local Telephone Company may discontinue your service temporarily If possible they will notify you in advance However if advanced notice isn t practical you will be notified as soon as possible You will be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures th...

Page 4: ...d by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Dolby License of Notice Manufactured under license from Dolby Laboratories ...

Page 5: ...Chapter 1 Front with the display closed Right side Left side Back side Underside Front with the display open System window and LED control ...

Page 6: ...ows you to use either high density or double density 3 5 inch diskettes The Display latch keeps the display panel closed and locked To open the display panel slide the latch to the right and raise the panel The Diskette drive release button ejects a diskette from the diskette drive The Front panel lights provide information about various system functions The front panel controls perform several fu...

Page 7: ... the four front panel control buttons stop eject play pause previous track next track are disabled ϖ When the switch is in Audio CD mode the front panel buttons can control playing the CD For more information on using the front panel buttons to play a CD NOTE You can play an Audio CD even when the computer is off by sliding the AP Lock Audio CD to CD mode The front panel control buttons can be use...

Page 8: ...llowing functions The stop eject button stops the disc if it is playing or opens the CD ROM driver tray The play pause button starts playing the current track in the CD ROM driver or pauses a track that is already playing The previous track button returns to the beginning of the preceding track for CDs on the disc The next track button skips to the beginning of the following track for CDs on the d...

Page 9: ...dBus ready PCMCIA compatible PC Card slots allow you to install additional devices Each slot can accommodate a Type II PC Card Both slots are able to install a Type III PC Card CAUTION Keep foreign objects out of the PC Card slots A pin or similar object that accidentally put into a slot can damage the computer s circuitry The DC IN socket is where you plug in the AC adapter The PS 2TM port allows...

Page 10: ...side The manual eject button enables you to manually eject a disc from the CD ROM drive The CD ROM drive allows you to install and run programs from application CD ROMs You can also use it to play audio CDs ...

Page 11: ... to install and remove USB devices while the computer is on Switching devices without turning off the computer is called hot swapping The RJ 45 LAN port for LAN model the jack lets you use a modular RJ 45 LAN cable to connect the internal built in LAN card to a LAN system The RJ 11 Modem port the jack lets you use a modular phone cable to connect the internal built in modem to a standard telephone...

Page 12: ... allows you to connect an external monitor DEFINITION ECP Extended Capabilities Port is a parallel port standard for PCs that support bi directional communication between the PC and attached devices such as a printer The TV Out port allows you to connect a Television set to this port to view the Notebook s display output on your TV ...

Page 13: ...y provides DC power to the computer The Battery release latch secures the battery to the computer and prevents it from falling out The Battery latch lock is the double lock for the battery It prevents the battery release latch moving to undesired position cause battery falling out ...

Page 14: ...area 14 1 1024 x 768 XGA TFT color LCD display area 15 0 1400 x 1050 SXGA TFT color LCD display area 15 0 DEFINITION TFT Thin Film Transistor is a type of LCD flat panel display screen in which each pixel controlled by from one to four transistors Screens with TFT technology sometimes called active matrix LCDs provide the best resolution of all the flat panel displays ...

Page 15: ... assist you in maintaining proper posture while using the computer The function keys when used with the Fn key activate various system functions such as LCD brightness control The Touch Pad is a pressure sensitive pointing device that provides all the features of a mouse Although its operation differs from a mouse its function is quite the same to move the cursor around the screen The Touch Pad bu...

Page 16: ...indicates the status of battery pack and other specific definitions Definition of icons Icon Definitation System Windows Display Caps lock Caps Lock State of Keyboard Scroll Lock Scroll Lock State of Keyboard Num Lock Num Lock State of Keyboard Pad Lock Pad Lock State of Keyboard when Pad Lock is on the embedded keypad will be active CD ROM HDD Reflect the activity of CD ROM or HDD FDD Reflect the...

Page 17: ...apacity is 100 And Charge icon will turn off No any battery No battery frame No any battery icon will be showed Bad cell No battery frame No any battery icon will be showed Over temperature Battery frame is solid show right and left bar Charge Full icon turn off Battery power is low Battery frame is solid on Show one bar Battery power is critical low 0 5 Only battery frame is blinking once per sec...

Page 18: ...AC adapter Charging the Battery Connecting a printer Adding memory Connecting a mouse Using the computer for the first time Turn on the computer Adjusting brightness and contrast Hot keys Using the Track point Setting the date and time Setting up your printer Customizing the desktop Registering your computer ...

Page 19: ...diately Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Creating a computer friendly environment Place the computer on a flat surface which is large enough for the computer and any other items you need to use such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation and preven...

Page 20: ...ter Your computer contains a rechargeable battery pack which needs to be charged before you can use it the first time The AC adapter enables you to power the computer from an AC outlet and to charge the computer s batteries A status light on the AC adapter glows when the device is in use To connect AC power to the computer 1 Connect the power cable to the AC adapter 2 Plug the AC adapter into the ...

Page 21: ...AC adapter and power cable The on off light glows green and the green battery light flashes Once the computer is connected to a power outlet you can charge the battery with the computer turned off or on When the computer is turned off the battery charges about 2 5 hours to full When the computer is turned on and is not consuming full power under 18W the battery charges about 4 5 hours to full CAUT...

Page 22: ...u also need a suitable printer cable which may come with your printer If not you can purchase one from a computer or electronics store NOTE If your printer is ECP or IEEE compliant make sure your printer cable is an IKE 1284 cable The following instructions assume you have a parallel printer which is the most common type of interface 1 Turn off the computer 2 Connect the printer cable to the print...

Page 23: ...confident that you have the skill to install memory modules by yourself please consult your notebook dealer or technician Installing a memory module If you are adding memory module after you have started to use the computer begin at step 1 Otherwise skip to step 3 1 If the computer is on click Start 2 In the Shut Down Windows dialog box select Shut Down then click OK Windows Millennium Edition shu...

Page 24: ... the memory module by its edges so that the gold connector bar faces left then slide the module into the socket 9 Gently push the module down until the latches on either side of the socket engage securing the module in the socket 10 Position the memory module cover on the computer and secure it with three screws 11 Turn your computer right side up 12 Reconnect any cables you disconnected 13 Turn o...

Page 25: ...e pops up 3 Remove the memory module from the computer CAUTION Avoid touching the connectors on the memory module or on the computer Grease or dust on the connectors can cause memory access problems 4 Position the memory module cover on the computer and secure it with three screws 5 Turn the computer right side up 6 Reconnect any cables you removed 7 Turn on the computer and verify that it correct...

Page 26: ...e cable to the PS 2 port then turn on the computer 3 Refer to your mouse documentation for configuration steps TECHNICAL NOTE The system cannot detect a PS 2 mouse if you connect it after starting the computer You can only connect one PS 2 device at a time unless you purchase an optional Y cable Using a Y cable allows you to connect a PS 2 mouse and a PS 2 keyboard simultaneously CAUTION Make sure...

Page 27: ...pty 2 If you have a printer connected to your computer turn the printer on and wait until it indicates it is ready 3 Turn on the computer by momentarily pressing then releasing the power button When you release the power button the on off light on the system indicator panel comes on NOTE When turning on the computer for the first time Don t turn it off until the operating system has loaded complet...

Page 28: ...s for setting up your computer Getting Started Allows you to enter your name to personalize your copy of Windows Millennium Edition NOTE To perform online operations your computer must be connected to a voice grade telephone line Final Settings Completes your Windows setup During this step you will be prompted to set the current date and time Press the ESC key on the keyboard to exit setup and dis...

Page 29: ...sing this hot key can enable disable the embedded cursor keypad Numeric lock state is logically disabled Fn F11 Numeric keypad on off Pressing this hot key can enable disable the embedded numeric keypad Numeric lock state is logically enabled Fn F12 Scroll Lock on off Fn Increase brightness Fn Decrease brightness After rebooting pad lock is set to off and Num lock is set to on In this state the em...

Page 30: ...ouse you may only need to scan the information below as a review The touch pad buttons have essentially the same function as mouse buttons Clicking these buttons makes selections drags objects or performs a variety of other functions depending on the software To select an object first move the pointer over the object you want to select and then press the lower button one time and release it The fu...

Page 31: ...been moved to the object you want to select lightly single tap on the pressure sensitive touch pad This single tapping will select the desired item and prompt the software to perform the related operation When working with programs that employ a graphical user interface GUI such as Windows dragging objects from one point on the screen to another is a technique you will have to master To drag an ob...

Page 32: ...anual or using the Windows Millennium Edition Add Printer Wizard To set up a printer using the Add Printer Wizard 1 On the Windows desktop click Start Settings Control Panel 2 In the Control Panel window double click the Add Printer icon to launch the Add Printer Wizard The Wizard will guide you though setting up your printer 3 Select the manufacturer and the printer model then click Next If your ...

Page 33: ...this case the Windows Millennium Edition Add Printer Wizard will display an error message If this happens refer to your printer installation guide for further Instructions Customizing the desktop Set up your computer to suit your needs If you do not like the colors or the fonts on the screen you can change them by clicking a blank area of the desktop with the secondary button then clicking Propert...

Page 34: ...rk Printing your work Backing up your files Using compact discs Using PC Cards Using your computer at the office Using a computer lock Setting up for communications Connecting directly to a remote computer Turning off the computer Caring for your computer Restoring the preinstalled software ...

Page 35: ... light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on disks is stored magnetically Placing a magnet too close to a disk can erase important files Scan all new files for viruses This ...

Page 36: ...les to diskettes or other removable media on a regular basis Label the backup copies clearly and store them in a safe place It is easy to put off backing up because it takes time However if your hard disk suddenly fails you may lose all the data on it unless you have a separate backup copy Use ScanDisk Disk Defragmenter and the Maintenance Wizard regularly to conserve disk space and help your comp...

Page 37: ...tead of just passing over an area of the page The lowercase letter I and the number 1 are not interchangeable The uppercase letter O and the number O are not interchangeable The Caps Lock key changes only the alphabet keys to upper case the number and symbol keys are not affected The caps lock light on the keyboard indicator panel illuminates when you press the Caps Lock key ...

Page 38: ...p of the keyboard F1 through F12 are called function keys because they perform programmed functions when pressed Used in combination with the Fn key function keys marked with icons execute specific functions on the computer Windows special keys The keyboard provides two keys that have special functions in Windows The Windows logo key activates the Start menu The Application key has the same functi...

Page 39: ...ess Fn and F11 simultaneously The numeric mode light on the status panel glows when the numeric overlay is on You can still use the overlay keys to type alphabetic characters while the numeric overlay is on For lowercase letters hold down Fn while you type the letters For uppercase letters hold down both Fn and Shift while you type the letters To use the cursor control keys when the numeric overla...

Page 40: ...turn to the cursor control overlay release Shift Starting a program In Windows Millennium Edition there are three ways to start a program from the Start menu from Windows Explorer or from the Run menu on the taskbar Starting a program from the Start menu 1 Click Start then point to Programs Windows Millennium Edition displays the Programs menu which lists programs and program groups If your progra...

Page 41: ...s Explorer is to use the secondary Track point button to clock the My Computer icon then click Explore To show or hide folders on the left side of the window click the plus or minus sign beside the folder The left side of the window displays the disk drives and folders on your computer The right side of the window displays the contents of the item you click on the left 2 To open a document or star...

Page 42: ...se Save As from the File menu type a name for the file and click OK HINT To make another copy of the file you are currently working with choose Save As from the File menu and give the new file a different name File names Windows Millennium Edition supports file names of up to 255 characters You may use all the letters and numbers on the keyboard plus the following characters _ and The names can in...

Page 43: ...nect it If you use more than one printer or are changing printers you will need to setup Windows Millennium Edition to run with the additional printer s 1 If your printer is not on turns it on now 2 In the File menu of your Windows program click Print A sample Print dialog box The program displays a Print dialog box similar to the one below 3 Click OK to print ...

Page 44: ...on on the Windows desktop 3 Double click the drive that contains the file you want to copy 4 Double click the folder containing the file then click the file you want to copy HINT Use the Ctrl and Shift keys to select more than one file 5 Click File then click Send To 6 Click the icon for the diskette drive drive A HINT You can also back up a file to a diskette by clicking the file or files you wen...

Page 45: ...n the disc tray or the area around it Doing so could cause the drive to malfunction The CD ROM drive Press the eject button to open the disc tray The eject button will not open the disc tray when the computer is off The manual eject button accessed through the small hole just to the right of the eject button allows you to open the disc tray when the computer is off ...

Page 46: ...y open 3 Hold the CD by its edges ensure it is dust free and place it carefully in the disc tray with the label side up 4 Press down on the CD until the disc locks on the spindle 5 Close the disc tray CAUTION If the CD is not seated properly when you close the disc tray the CD might tee damaged and the tray may not open fully when you press the eject button ...

Page 47: ... tray until it is fully open remove the CD and place it in its protective cover 3 Close the disc tray Removing a CD with the computer off 1 Insert a slender object such as a straightened paper clip into the manual eject hole CAUTION Never use a pencil to press the manual eject button Pencil lead can break off inside the computer end damage it 2 Pull the disc tray until it is fully open remove the ...

Page 48: ...ol Let the CD dry completely before inserting it in the drive Using PC Cards PC Cards expand your computer s capabilities and usefulness You can purchase additional PC Cards from your dealer Most PC Cards conform to the PCMCIA Personal Computer Memory Card International Association standard Your computer comes with two stacked PC Card slots and supports three types of PC Cards Type II cards are ty...

Page 49: ...ur PC Card s manual for Definition 1 If your PC Card does not support hot swapping save your data and turn off the computer before inserting the PC Card For more information see Hot swapping 2 Hold the PC Card with the arrow side up and the connector side toward the slot 3 Align the card connectors with an available PC Card slot and carefully slide the card into the slot until it locks into place ...

Page 50: ...Inserting a PC Card into a PC Card slot CAUTION To avoid damaging the computer or the PC Card don t force the card into the slot ...

Page 51: ...xxxx where xxxx is the identifier for your PC Card Windows Millennium Edition advises you that you may safely remove the card 3 To remove the PC Card press the respective eject button once The eject button pops out 4 Press the eject button again to eject the PC Card The upper eject button will eject Type II PC Card from the upper slot The lower button will eject a Type II or Type III card from the...

Page 52: ...king the PC Card PCMCIA icon on the taskbar After the PC Card is stopped it is safe to remove it Don t remove a hard disk card while the system is accessing it Don t remove a network card while you are connected to a network Don t remove a SCSI card while any of the SCSI devices connected to it is operating DEFINITION SCSI is an acronym for Small Computer Systems Interface A single SCSI PC Card en...

Page 53: ...es to the port simultaneously An USB device connects to the USB port Using a computer lock You may want to secure your computer to a heavy object such as your desk The easiest way to do this is to purchase a computer cable lock 1 Loop the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object 2 Pass the locking end throu...

Page 54: ... An Internet Service Provider ISP or online service if you plan to use the Internet CAUTION Don t hook up digital line jack to the RJ 11 port Otherwise it could damage the modem card and need call service Connecting the modem to a telephone line Before you can use the modem you must connect it to a standard voice grade telephone line TECHNICAL NOTE Disable Call Waiting before you connect through t...

Page 55: ...ne s high current can damage the modem 1 Attach one end of a standard RJ 11 telephone cable to the modem port 2 Attach the other end of the RJ 11 telephone cable into the modular jack of a standard voice grade telephone line NOTE The plug may be different in your country ...

Page 56: ...at home or traveling you need a dial up connection Ask your network administrator for the telephone number of the network To set up the connection use the Dial Up Networking Wizard 1 Click Start and point to Programs 2 Point to Accessories then to Communications and click Dial Up Networking CAUTION When you are connected to a network disable the Windows Millennium Edition Standby command The Stand...

Page 57: ...ate the end of a character This number is usually one or two Parity An error checking method which will be set to even odd or none Communications parameters except for the modem speed are usually abbreviated and combined Common examples are N81 no parity eight data bits and one stop bit and E72 even parity seven data bits and two stop bits You set each of these parameters in your communications pr...

Page 58: ...indows Millennium Edition Standby command to save your system settings so that when you turn on the computer again you automatically return to where you left off To leave the computer turned off for a longer period use the Windows Millennium Edition Shut Down command instead Never turn off the power if the hard disk drive light is on Doing so may damage your hard disk drive ...

Page 59: ...for suggestions for appropriate cleaning products CAUTION Keep liquid including cleaning fluid out of the computer s keyboard speaker grille and other openings Never spray cleaner directly onto the computer Never use harsh or caustic chemical products to clean the computer Moving the computer Before moving your computer even across the room make sure that all disk activity has ended and all extern...

Page 60: ...Chapter 4 Easy buttons Buttons function description Software specification ...

Page 61: ...osition of the track if it is in playing mode It ejects the CD ROM tray if it is in stopped mode It closes the CD ROM tray if CD ROM tray is open Next track button It jumps to the beginning position of the next track If the current track is the last track then it will go to the first track Previous track button It jumps to the beginning position of the current track if it has already playing a whi...

Page 62: ...or Netscape E mail button Pressing this button will launch Microsoft Outlook Express It will also turn off Email LED if ther were nuread E mails deteted which made LED on Two User defined buttons Press this button will launch the user defined linking application See configuration for detailed description about how to configure these three 2 user defined buttons ...

Page 63: ... popup a menu with which you can select the following items Exit Button item To close all four Easy buttons applications and their functions To find the Easy buttons icon from the Start Menu and select it to launch this program again Or you can restart Windows the Easy buttons program will always run automatically Configuration Button item Selecting this menu item will invoke a Configuration Butto...

Page 64: ...lect Font and Style of OSD text Settings Invoke an OSD configuration dialog box for you to configure the OSD size display timeout and its transparency Size To select the OSD size from the Size list box Timeout Adjust or input the interval time of showing OSD Transparent To enable or disable the transparency of the OSD If the transparency is disabled you can select background Color ...

Page 65: ...lly buttons name in the list for select Default button Restores the default function of selected button Label text box Change the text message of the OSD and Hint label Predefined Function Those functions on the list have been predefined and supported by the program The predefined function are Mute To make the sound mute on or off Close To close current active application Task Switch To switch the...

Page 66: ...t has two more items described as below Browse File An file dialog box for you to find the path of that file Or you can drag the icon of that file from the Explorer and drop the icon into the Text box of Application File Name Attach File Name You can directly input the specific application file name with its path or parameter if necessary ...

Page 67: ...n on a dedicate LED Once you have installed the software driver and restart the Windows an E mail Detector activator icon will appear at Windows Taskbar Right single click the activator icon to popup a menu with Which you can select the following items Detect Now To check if there is any new coming mail on server immediately Configuration To configure your E mail box information and other properti...

Page 68: ...cludes POP3 server address User name and Port Number but not includes Password POP3 Server Server address User Name Mail box user name Port Mail box Port Number Password Mail box Password Detect email at beginning Always detect email when system start only if when system start by press E mail button Enable Auto Detect If enable program will periodly detect the mail server for new coming mail autom...

Page 69: ...scribed as below Step 1 The program will first check if the line is connected If it is not connected it will invoke Dial Up to connect to the server Step 2 After connection succeed it then check the validation of User Name and password Step 3 If Step 1 and Step 2 are both valid The program start retrieving the Email information and reporting it by showing a message box playing sound or turn on the...

Page 70: ...Chapter 5 Managing power usage Running the computer on battery power Charging batteries Monitoring battery power Charging the main battery Disposing of used batteries safely Traveling tips ...

Page 71: ...mentation for more information on the Power Option utility Running the computer on battery power The computer contains a removable Li ION battery pack that provides power when you are away from an AC outlet You can recharge it many times In addition to the removable main battery the computer has an internal real time clock RTC Lithium rechargeable battery The RTC battery powers the RTC memory whic...

Page 72: ... the computer plugged in and unused for more than a few hours Overcharging the main battery may shorten its life If you are not going to use the computer for a long period of time remove the battery Alternate between battery packs if you have a spare Make sure the computer is off when you are replacing the battery Store spare battery packs in a cool dry place out of direct sunlight ...

Page 73: ...tery only can charge a small current while the computer Is consuming full power The battery may not start charging immediately if The battery is extremely hot or cold To ensure that the battery charges to its full capacity wait until it reaches room temperature 5 C to 35 C 41 F to 95 F The battery is almost completely discharged Leave the power connected and the battery should begin charged after ...

Page 74: ...er turned off and without main battery pack inserted for a long time It is seldom necessary to charge the RTC battery because it charges while the computer is on However if the RTC battery is low the real time clock and calendar may display the incorrect time and date or stop working To recharge the RTC battery plug the adapter into system for at least 24 hours The computer can be used while the R...

Page 75: ...the battery faster at low temperatures Check your remaining charge frequently if you are working in temperatures below 10 degrees Centigrade The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a num...

Page 76: ...the battery is running low You can set each of the following alarms Low Battery Critical Battery Each alarm can be set to alert you when a specified percentage of remaining battery power has been reached You can also set how the alarm action occurs sound an alarm display a message both or none You can also set the computer to execute Standby when the alarm goes off To set the alarm levels 1 Click ...

Page 77: ...urn the computer upside down with the front of the computer facing you 5 Push down the battery In Out knob first then slide the latch lock in the direction of the arrow as shown the illustration below 6 Pull the release latch back in the direction of the arrow then gently pull the battery out of the battery bay NOTE The release latch is spring loaded and will snap back into place when you release ...

Page 78: ...t knob latch lock knob and hold it down 3 Push down the battery pack gently When the battery has been properly seated you should hear it click into place NOTE The release latch is spring loaded and mid snap into place 4 Loosen the latch lock in place slide the release latch lock in the direction of the arrow as shown in the inset in the illustration above 5 Turn the computer right side up ...

Page 79: ... batteries in the trash is not only irresponsible it may also be illegal Dispose of the battery as required by local ordinances or regulations Traveling tips The environmental precautions also apply on journeys Do not leave your computer exposed to direct sunlight for long periods of time for instance on the dashboard of a car or place it here it could get wet or covered in dust They all provide p...

Page 80: ...Chapter 6 Adding a printer Personalizing your desktop Emulating a full size keyboard ...

Page 81: ...rtunity to define a printer Read this section if you did not do so or if you want to set up a different printer Setting up a printer involves choosing a printer driver This special program acts as a translator that turns your work into a form the printer can understand If you are using any non Windows programs you need to set up a printer driver for each of those programs Refer to your program s d...

Page 82: ...ay the Printers window 2 Double click Add Printer to start the Add Printer Wizard 3 Click Next The Add Printer Wizard asks you to select your printer TECHNICAL NOTE If your printer is Plug and Play Windows Millennium Edition recognizes it automatically You can ignore the remainder of this section See your printer manual ...

Page 83: ... the list see your printer manual or packaging The driver may be on a diskette that came with the printer If not it is possible that you can download the driver from the primer manufacturer s Web site 7 Select the port settings according to the instructions in your printer s documentation and select the port to which your printer is connected then click Next The Add Printer Wizard prompts you to e...

Page 84: ... Click Next Windows Millennium Edition prompts you to print a test page 11 If your printer is connected and turned on click Finish to print a test page To complete the setup procedure without printing a test page click No then click finish You are now ready to print 12 If you requested a test page click OK to print Depending on your program you may see various messages indicating the status of you...

Page 85: ...ams documents files folders system features and components Open applications also have Forward and Backward buttons to allow navigation through folders documents and Web sites For example you can personalize the taskbar to include not only Quick Launch icons but also your favorite URL addresses or local folders and programs DEFINITION URL stands for Universal Resource Locator which is the address ...

Page 86: ...though the computer s keyboard layout is compatible with a standard full size keyboard it has fewer keys Pressing the Fn key simultaneously in combination with one of the specially marked keys allows you to emulate a full size keyboard ...

Page 87: ...evice related problems Memory card problems Power problems Keyboard problems Track point problems Display problems Disk drive problems CD ROM drive problems Sound system problems PC Card problems Printer problems Modem problems Develop good computing habits If you need further assistance ...

Page 88: ...puter are relatively easy to identify and solve Others may require helps from your dealer or the manufacturer of a software program This chapter aims to help you solving many problems by yourself without additional helps It covers the problems you are most likely to encounter ...

Page 89: ...onding the words not responding appear beside its name in the list 2 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it does not continue with step 3 3 Close the remaining programs one by one by selecting the program name and clicking End Task 4 Click Shut Down Windows Millennium Edition displays the Shut Down Windows dial...

Page 90: ...ress Ctrl and v simultaneously to paste the details into Notepad 5 Add a paragraph break and type some notes describing what you were doing when you received the message 6 Save the file and refer to it when you contact the software manufacturer You open a program that immediately stops responding If CPU Sleep mode is on enabled it may stop a program from responding Close the program you are trying...

Page 91: ...e diskette drive Your computer normally loads Windows from the hard disk If you have a hard disk problem you will not be able to start the computer Insert a system diskette into the diskette drive then press the power button Power problems The computer displays the Non System disk or disk error message Make sure there is no diskette in the diskette drive If there is one remove it and press any key...

Page 92: ...Incorrectly connected or faulty memory cards may cause errors that seem to be device related So it is worthwhile checking for these first 1 Click Start then click Shut Down 2 Click the button next to Shut down then click OK Windows Millennium Edition shuts down and turns off the computer automatically 3 Remove the memory card 4 Reinstall the memory card following the instructions in Installing a m...

Page 93: ...ter is consuming full power Try turning off the computer The main battery may not be inserted correctly in the computer Turn off the computer remove the battery clean the contacts with a soft dry cloth if necessary and replace the battery The battery may be too hot or too cold to charge properly Its temperature needs to be in the range 5 degrees to 50 degrees Centigrade If you think this is the pr...

Page 94: ...r press Fn and F11 simultaneously to turn off the numeric keypad light If the problem occurs when both the keypad overlays are off make sure the software you are using is not remaking the keyboard Refer to the software s documentation and check that the program does not assign different meanings to any of the keys You have connected an external keyboard and Windows Millennium Edition displays one ...

Page 95: ...e display priority to its previous setting If you are using an external monitor ϖ Check that the monitor is turned on ϖ Check that the monitor s power cable is firmly plugged into a working power outlet ϖ Check that the cable connecting the external monitor to the computer is firmly attached ϖ Try adjusting the contrast and brightness controls on the external monitor ϖ Press Fn and F5 simultaneous...

Page 96: ...Colors option and click OK For more information see Windows Help A message indicates a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware Reduce the size of the color palette to one that is supported by the computer s internal display To change the display properties 1 Point at the desktop and click with the secondary bu...

Page 97: ...rt point to Programs Accessories System Tools and click ScanDisk 2 Click the drive you want to test 3 Select the type of test you want to use A thorough test is more complete but takes much more time than a standard test 4 Click Start ScanDisk tests the disk Your hard disk seems very slow If you have been using your computer for some time your files may have become fragmented Run Disk Defragmenter...

Page 98: ...rive first The metal cover or a loose label may be obstructing the path into the drive Carefully inspect the diskette If the metal cover is loose replace the diskette If the label is loose replace the label and try inserting the diskette again The computer displays the Non system disk or disk error message If you are starting the computer from the hard disk make sure there is no diskette in the di...

Page 99: ... press the CD ROM eject button but the CD ROM tray does not slide out Make sure the computer is connected to a power source and turned on The CD ROM drive eject mechanism requires power to operate If you need to remove a CD and cannot turn on the computer use a narrow object such as a straightened paper clip to press the manual eject button This button is in the small hole next to the CD ROM eject...

Page 100: ...Adjust the volume control Changing the settings for the Record Monitor feature in the Recording Control Utility default off or the Mute feature in the Mixer Utility default Enabled may cause feedback Revert to the default settings PC Card problems PC Cards PCMCIA compatible include many types of devices such as a removable hard disk additional memory fax modem or pager Most PC Card problems occur ...

Page 101: ...Check the PC Card status 1 Click the My Computer icon with the secondary button then click Properties Windows Millennium Edition displays the System Properties dialog box 2 Click the Device Manager tab 3 Double click the device listed as your PC Card Windows Millennium Edition displays your PC Card s Properties dialog box This dialog box contains information about your PC Card configuration and st...

Page 102: ...e the computer is not in Standby 2 Turn off the computer 3 Connect the AC adapter and power cable 4 Keep the computer plugged in for about seven hours with the power turned off If power is not the problem try removing the card inserting it again and reinstalling it using the procedure in Inserting PC Cards The problem may also be caused by a conflict with any additional memory in your system If yo...

Page 103: ... left in the tray Run the printer s self test to check for any problem with the printer itself Make sure you installed the proper printer driver Try printing another file For example you could create and attempt to print a short test file using Notepad If a Notepad file prints correctly the problem may be in your original file Contact your network administrator if the printer is on your network Th...

Page 104: ...nder Modems for the PC Card modem Check the communications parameters baud rate parity data length and stop bits specified in the communications program It should be set up to transmit at 300 1200 2400 4800 9600 14400 28800 33600 bps bits per second or higher Refer to the program s documentation for information on how to change these settings The modem is on set up properly and still not transmit ...

Page 105: ...ll as your data files If something goes wrong that requires you to format your hard disk and start again reloading all your programs and data files from a backup will save time ϖ Read the user s guides It s very difficult to provide a fail safe set of steps you can follow every time you experience a problem with the computer Your ability to solve problems will improve as you learn about how the co...

Page 106: ...g it is important to investigate other sources of assistance first Try the following before contacting ϖ Review the troubleshooting information in your Windows Millennium Edition documentation ϖ If the problem occurs while you are running a program consult the program s documentation for troubleshooting suggestions Contact the software company s technical support group for their assistance ϖ Consu...

Page 107: ...Appendix A ...

Page 108: ...f Hot keys have a legend on or above the key indicating the option or feature the key controls Power on display Power on display When pressing the hot key the display device will switch among CRT only LCD only and simultaneous display It will not update the setting of option Power on Display in system setup ...

Page 109: ...ally disabled Numeric keypad on off Pressing this hot key can enable disable the embedded numeric keypad Numeric lock state is logically enabled This hot key turns the scroll lock feature on and off When pressing the hot key can increase the brightness of LCD display When pressing the hot key can decrease the brightness of LCD display ...

Page 110: ...Appendix B ...

Page 111: ...his section lists the computer s standard features and specifications Technology and processor Microprocessor Intel Desktop Celeron 1 2GHz PIII 1 13GHz or above Level 2 cache 128 256 KB Bus clock speed 100 Mhz front side bus Celeron 100Mhz P III 133Mhz Memory On board 128 MB SDRAM PC133 Upgrade to 384MB by 256MB on 1 25 SODIMM socket ...

Page 112: ...e BatteryMark4 0 Battery life and charge time may vary depending on applications power management settings and features used RTC battery Lithium rechargeable battery provides power for the internal real time clock and calendar Automatic power off features Saves battery power by automatically turning off the display hard disk and system when they have not been accessed for a set length of time ...

Page 113: ...e device PS 2 port PS 2 compatible port allows you to connect a full size keyboard or a PS 2 mouse Microphone jack 3 5 mm jack lets you connect an external microphone or other monaural audio input device Headphone jack 3 5 mm jack lets you connect stereo headphones Video CRT port 15 pin D shell connector lets you connect to an external video display which is recognized automatically USB port Two U...

Page 114: ... 5 25 inch Internal modem Integrated V 90 modem with RJ11 jack Special features Hibernation mode Windows Millennium Edition feature that electronically bookmarks and records what you are doing when you turn off the computer and returns you to the same place when you turn the power back on Advance Configuration and Power Interface Windows Millennium Edition feature that determines the system s powe...

Page 115: ... 0kg 14 1 LCD 322 mm 277 mm 37 5 mm 43 5 mm 6 9lb 3 2kg 15 0 LCD 322 mm 277 mm 37 5 mm 42 0 mm 7 1lb 3 27kg Environmental conditions Operating Non operating Temperature 5 C to 35 C 20 C to 65 C Relative humidity 20 80 non condensing 10 90 non condensing Altitude relative to sea level 0 to 10 000 feet 0 to 40 000 feet storage ...

Page 116: ...tery to extend the time you can operate the computer away from a live AC outlet Universal AC adaptor If you frequently transport your computer between different sites you can equip each location with additional AC adaptors Expansion memory modules Expansion memory modules Module size and type 64 MB SDRAM PC 133 128 MB SDRAM PC 133 256 MB SDRAM PC 133 ...

Page 117: ...Appendix C ...

Page 118: ...00 4 3 IEC1000 4 4 IEC1000 4 5 IEC1000 4 6 IEC1000 4 8 IEC1000 4 11 Additional measurements have to be done against EN61000 3 2 and EN61000 3 3 Power Cord Requirement The power cord supplied the notebook AC adapter should match the plug and voltage requirements for your local area Regulatory approval for the AC adapter has been obtained using the power cord for the local area However if you travel...

Page 119: ...EC Belgium SEMKO Sweden DEMKO Denmark SETI Finland EANSW Australia SEV Switzerland IMQ Italy UTE France KEMA The Netherlands VDE Germany NEMKO Norway ϖ The flexible cord must be of a HAR harmonized type H05VV F 3 conductor cord with a minimum conductor size of 0 03 square inches ϖ The cord set must have a current capacity of at least 10 A and a nominal voltage rating of 125 250 VAC ...

Page 120: ...lacement battery contact your local dealer ϖ Do not expose the battery pack to high storage temperatures above 60ºC 140ºF ϖ When discarding a battery pack contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries CAUTION Danger of explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by the manufac...

Page 121: ... EN60825 EN60825 1 The device is not considered harmful but the following precautions are recommended ϖ Do not open the unit ϖ Avoid direct exposure to the laser beam ϖ If the unit requires service contact an authorized service center ϖ Ensure proper use by reading and following the instructions carefully ϖ Do not attempt to make any adjustment of the unit CLASS 1 LASER PRODUCT APPAREIL A LASER DE...

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