Jetta JETBOOK 9060, Manual

Page: 104 / 121

Modem problems
This section lists common modem problems.
The modem will not receive or transmit properly.
Make sure the RJ-11 cable (the one that goes from the modem to the telephone
line) is firmly connected to the modem's RJ-11 jack and the telephone line socket.
Check the serial port settings to make sure the hardware and software are
referring to the same COM port (look in Device Manager under Modems for the
PC Card modem).
Check the communications parameters (baud rate, parity, data length and stop
bits) specified in the communications program. It should be set up to transmit at
300, 1200, 2400, 4800, 9600, 14400, 28800, 33600 bps (bits per second) or
higher. Refer to the program's documentation for information on how to change
these settings.
The modem is on, set up properly and still not transmit or receive data.
Make sure the line has a dial tone. Connect a telephone handset to the line to
check this.
The other system may be busy or offline. Try making a test transmission to
someone else.