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Appendix F
53
VISCAM 1000 Systems
Fault Symptom
Possible Reason
Check/Do
Dark night images
Connection to external
flash not correct
Check that wiring is in accordance with Figure 47. Check by
pushing switch S1 that the flash fires (located next to input
connector X4 on IO Board)
Strobe polarity is not
set correctly
Set strobe polarity in camera properties
4 – Light/Flash Flash
Polarity to Normally Low
Strobe is not enabled
Set strobe enable correctly in camera properties
4 –
Light/Flash Auto/Manual
(Auto = always enabled, Min(A-Side,
B-Side) enables/disables EN Strobe = based on Light Sensor
reading)
Accessing Log File
The log file can be found in the EN Setup start window, under Tools, and View Error Log:
The other place is found in the Properties field, last section 15 – Status:
Here possible errors for the camera can be found.
Table 11
Maintenance Table.
Fault Symptom
Check/Possible Reason
Images showing artifacts
Periodically clean window on housing
Camera FW out of date
See firmware update procedure in EN Camera Manual on JAI
website: www.jai.com
Note: since the VIS system contains no moving elements, little maintenance is required.