iPECS LDP-9008D User Manual Download

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LDP-9008D & LDP-9030D

User Guide

4.1.2

Leaving a Message Wait ..................................................... 17

4.2

External Calls ............................................................................... 17

4.2.1

Placing external CO/VoIP calls ........................................... 17

4.2.2

Waiting for the next available CO/IP line ............................. 19

4.2.3

Account Codes: Tracking External calls for billing ............... 19

4.2.4

Disable dialing from your phone .......................................... 19

4.2.5

Temporarily override dialing restrictions at a phone ............. 20

4.3

Using Directory ............................................................................. 20

4.3.1

Using Last Number Redial (LNR) ........................................ 20

4.3.2

Using and Entering Saved Number Dial .............................. 21

4.3.3

Using System Speed Dial Numbers .................................... 21

4.3.4

Using and Entering Station Speed Dial Numbers ................ 21

4.3.5

Using Dial by Name and Entering Your Name ..................... 23

4.3.6

Using Automatic Called Number Redial (ACNR) ................. 24

RANSFER

ONFERENCE

THER

ALL

ANDLING

.............. 25

5.1

Call Transfer: Sending a call to a different destination ................... 25

5.2

Call Hold: Placing a call in a waiting state ..................................... 25

5.3

Broker Call: Switching between two calls ...................................... 26

5.4

Joining Multiple People in a Conference ....................................... 26

5.4.1

Setting up a Conference Room ........................................... 27

5.5

Call Park: Placing a call on Hold to Page ...................................... 28

5.6

Two-Way Record: Recording a call ............................................... 28

END

ETRIEVE

ESSAGES

............................................... 29

6.1

Responding to a Station Message Waiting Indication .................... 29

6.2

Getting Voice Mail Messages........................................................ 29

6.3

Sending and Receiving Short Text Messages ............................... 31

EMOTE

YSTEM

CCESS

..................................................... 32

7.1

Direct Inward System Access (DISA) ............................................ 32

7.2

Mobile Phone Extension ............................................................... 32

ISC

EATURES

.................................................................. 34

8.1

Call Log ........................................................................................ 34

8.2

Background Music and Music on Hold .......................................... 34

Summary of Contents for LDP-9008D

Page 1: ...User Guide LDP 9008D LDP 9030D ...

Page 2: ...tgoing audio red LED illuminates Volume The volume button adjusts the audio levels for ringing handset and speakerphone functions Speaker Speaker toggles the speakerphone state and the red LED is illuminated when the speakerphone is active Hold Save This button is used to put a call on hold or save information when programming Flexible Some flexible buttons are pre programmed in the system for lin...

Page 3: ...ur voicemail button It also functions as a station call back Mute Toggle outgoing audio red LED illuminates Volume The volume button adjusts the audio levels for ringing handset and speakerphone functions Speaker Speaker toggles the speakerphone state and the red LED is illuminated when the speakerphone is active Hold Save This button is used to put a call on hold or save information when programm...

Page 4: ...utton Or 2 Lift the handsets 3 Dial the Intercom number of the desired station To set up an ACNR while on an outgoing call 1 Use the Navigation button to display the next menu and select the ACNR Soft button 2 Hang up handset To cancel the ACNR request 1 Press the ACNR Soft button Call Transfer Sending a call to a different destination To Transfer an active call 1 Press Trans PGM 2 Dial extension ...

Page 5: ...guage 23 Walking COS 72 MPB Version 24 ICR Scenario 73 BGM 25 LIP Keyset Status 74 Register STA Name 26 Call Profile 75 Display Phone IP Address 31 Message Retrieve Method 76 Change Phone IP Address 32 Message Retrieve Example 77 Display MAC Address 33 User Authorization Register 78 Network Configuration 34 DID DISA Call Wait 79 Display Phone Version 35 Choice Executive Secretary Message 7 Display...

Page 6: ...nu 5 2 2 Using the Speakerphone 6 3 RECEIVING CALLS 7 3 1 Answering a Call While Idle 7 3 2 Responding to a Call While Busy 8 3 3 Using Answering Machine Emulation AME 9 3 4 Differential Ring Signals 10 3 5 Answering Calls at Night 10 3 6 Answering Calls to Other Stations 10 3 7 Using Do Not Disturb DND to Block Incoming Calls 11 3 8 Forwarding Calls 11 3 8 1 Forwarding calls to another Station or...

Page 7: ...Your Name 23 4 3 6 Using Automatic Called Number Redial ACNR 24 5 TRANSFER CONFERENCE OTHER CALL HANDLING 25 5 1 Call Transfer Sending a call to a different destination 25 5 2 Call Hold Placing a call in a waiting state 25 5 3 Broker Call Switching between two calls 26 5 4 Joining Multiple People in a Conference 26 5 4 1 Setting up a Conference Room 27 5 5 Call Park Placing a call on Hold to Page ...

Page 8: ...38 9 PBX CENTREX ISDN FEATURES 39 9 1 Access PBX or Centrex features 39 9 2 Access the ISDN Network 39 9 2 1 Using the Keypad facility to access ISDN features 39 9 2 2 Using ISDN Supplementary Services 40 9 2 3 Activating ISDN Caller ID Restriction 40 10 FEATURES FLEX BUTTONS 41 10 1Entering Station Program Data 41 10 2Assigning Features to Flex Buttons 41 APPENDIX A USER PROGRAM CODE 42 APPENDIX ...

Page 9: ...tion instructions The operations shown in this guide use the System s base default Numbering Plan Your specific Numbering Plan may be different Some features may not be available for you to access or may be subject to certain limitations based on the set up of the System Under certain operating conditions this equipment may not be able to make emergency calls Alternative arrangements should be mad...

Page 10: ... interactive menu accessed with the 3 Soft buttons just below the display Features and functions of your Phone are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons In the remainder of this User Guide the Fixed or Flexible buttons are shown with a box surrounding the BUTTON designation while Soft button menu selections are shown with a double un...

Page 11: ...ts refer to following graphic each port is for connecting to Handset Ear Mic and the line cable Connect the telephone cord curly cord to the handset and the other end to the handset jack at the bottom of the telephone Connect the line cable to the port at the bottom of telephone and the other end to the wall socket Connect the Ear Mic to the jack at the bottom of the telephone ...

Page 12: ...ill two 2 7mm holes for plastic wall anchors Insert the two 2 anchors into the holes and insert and tighten the each screw leaving about 2 5 mm 1 8 inch of the screw exposed Slide the LDP 9000 phone over the screws and assure the phone is secure NOTE It may be necessary to remove the phone and tighten or loosen the screws for a secure mounting 1 6 DSS Direct Station Select Console Installation A D...

Page 13: ...ed calling name number display feature status and an interactive menu to guide you through feature access and User Program selections To activate the Display Menu Press PGM button Press the Volume buttons to select Dial the associated number Menu selections shown 1 RING NEWKEYSET 2 COS 3 MSG RET M EXT 4 WAKE UP TIME 5 MESSAGE 6 HEADSET HOTEL 7 SUPPLEMENTARY SYSTEM 0 ATTENDANT For more information ...

Page 14: ...ne Mute the microphone using the MUTE button When Mute is active the MUTE button LED will be illuminated To turn off Mute press the MUTE button again With Auto Speaker Select activating or accessing a feature by pressing its button will activate the Speakerphone automatically When using a Headset the SPEAKER button controls the ON OFF hook state for the phone To use the Speakerphone to answer or p...

Page 15: ...rom another user if providing call coverage for other users you may also receive Station Call Coverage calls Calls placed on Hold including Transfers parked calls etc will recall if left on hold for too long ICM Voice Announce calls are answered based on the ICM Signaling mode at the receiving phone in Hands free HF mode after the splash tone and announcement speak normally into the microphone In ...

Page 16: ...active call and the Voice Over announcement at the same time Respond to any of these Off hook Signals in one of several ways place the existing call on Hold and respond to the new incoming call activate One time DND send a Silent Text Message or ignore the new call Silent Text Message requires a TEXT MESSAGE button not available on a SLT or other non display terminal The Attendant or Secretary may...

Page 17: ...o record a message talk with the caller and record the conversation in the mailbox or answer the call and disconnect the Voicemail The AME feature is only available when using the VSF Voice Mail a AME button should be programmed To screen a call in Ring mode Press the flashing AME button the caller s voice is broadcast over the station speaker and stored in the voice mailbox in the Speaker hearing...

Page 18: ...signals to external bells You may answer these calls with Universal Night Answer UNA To answer a call ringing during night mode Lift the handset Dial 567 3 6 Answering Calls to Other Stations When nearby stations are ringing you may pick up answer the call Select to answer a call ringing at a specific station Directed Call Pick Up or you may choose to answer the oldest call ringing to your station...

Page 19: ...tive call The Attendants may also cancel DND at other stations To toggle DND ON and OFF Press the DND button 3 8 Forwarding Calls 3 8 1 Forwarding calls to another Station or Voice Mail Incoming calls may be diverted to other resources of the system Resources include other stations VSF Voice Mail and External Voice Mail Your LCD and the LCD of the forward receiver will both indicate the forward st...

Page 20: ... phone to another phone or internal system resource Lift the handset Press the Fwd Soft button Dial the type of forward code 1 4 Dial the destination number To deactivate Call Forward from your phone Lift the handset Press the Fwd Soft button Dial To activate Call Forward for your phone from a different phone within the System Call Forward Remote Lift the handset Press the Fwd Soft button Dial 0 R...

Page 21: ...No Answer timer When you forward calls from a different station or a remote location you may need to enter your Authorization Code In addition from a remote location you must access the system through a DISA enabled CO line To activate Call Forward Off Premise forward to an external number from your phone Lift the handset Press the Fwd Soft button Dial the type of Forward code 1 4 Press Speed butt...

Page 22: ...al callers will automatically receive the selected message or you can send a text message you select in response to an internal call Silent Text Message There are 11 Custom Display Messages each up to 24 characters Ten can be assigned by the Attendant and one assigned by you In addition there are ten fix Pre Defined Text Messages some allow auxiliary input for time date etc as shown in message lis...

Page 23: ...age code 00 20 Dial any auxiliary input for messages 01 04 and 06 08 Press HOLD SAVE forward confirmed To cancel activated Message Lift the handset Press the Fwd Soft button Dial To program the Station Custom Message 00 at your station Press TRANS PGM Dial User Program feature code 52 Enter Message contents up to 24 characters Press HOLD SAVE to save the message ...

Page 24: ...e Preference may be immediate or delayed allowing you to take other actions during the delay Otherwise you may press another Flex button before going off hook to override Prime Line Preference If you go off hook and take no action Intercom dial tone will time out and after the Howler tone is received your phone will be placed out of service in Intercom Lock Out you then must hang up to return the ...

Page 25: ...ave a Message Wait The called user will receive a Message Wait indication the message will be displayed in the LDP 9000 Series phone If the ring message LED is set to Message Wait Indication the ring message LED will flash To activate Message Waiting Press the MSG button and hang up 4 2 External Calls 4 2 1 Placing external CO VoIP calls External calls are placed on CO IP lines These lines are acc...

Page 26: ...ned Dialing and or CO IP Line Access Restrictions in which case you will receive error tone if you attempt to dial or access a restricted number CO IP line CO IP line and Station Class Of Service COS which establish dialing restrictions may vary during Day and Night operation Day Night COS You may need to enter an Authorization code before placing calls in which case you will receive a second dial...

Page 27: ...company may desire to track calls for billing or other purposes You may enter an Account Code which is output from the system to a printer in the SMDR report You may have an Account Code Flex button refer to Assigning features to Flex buttons To enter an Account Code before the call Lift the handset Press the assigned ACCOUNT CODE button Dial the Account Code 1 12 digits Press Intercom dial tone i...

Page 28: ... COS dialing restriction levels are applied for a single call only For multiple calls you will need to reactivate Walking COS or use the FLASH button to regain CO IP dial tone To activate Walking COS Press TRANS PGM Dial 23 User Program code Dial your Authorization Code station number and password Dial Place call as normal 4 3 Using Directory 4 3 1 Using Last Number Redial LNR The last number dial...

Page 29: ...button Dial 4 3 3 Using System Speed Dial Numbers You may if allowed use System Speed Dial to call frequently dialed numbers In some cases these numbers are divided into groups called System Speed Zone Groups In this case you may access some numbers and not others and your dialing restrictions may be invoked Only an Attendant can assign System Speed Dial numbers To place a call using System Speed ...

Page 30: ...the stored number will not be displayed when used not as 1 st digit Dial Pulse to Tone Switchover the system will switch from pulse to tone dialing When entering a Speed Dial a 16 character name may be associated with the number for Dial by Name Dial Pad button Letter Type Uppercase ABC Lowercase ABC Num Button depressions 1 2 3 4 1 2 3 4 1 1 1 2 A B C a b c 2 3 D E F d e f 3 4 G H I g h i 4 5 J K...

Page 31: ... the desired number Press HOLD SAVE Enter the associated name if desired using the Character Entry chart Press HOLD SAVE 4 3 5 Using Dial by Name and Entering Your Name Dial by Name employs three different Directories Private directory Station Speed dial Public Directory System Speed dial or Intercom directory NOTE To allow others to contact you via the Intercom directory you must enter a name for...

Page 32: ...rd character of a button press the button 3 times ex for f press the 3 button three times Press HOLD SAVE 4 3 6 Using Automatic Called Number Redial ACNR When making an external call and a busy signal is received the system can be set to retry the number until the call is connected the feature is cancelled or the maximum number of retries is attempted this is Automatic Called Number Redial ACNR Fo...

Page 33: ... Press TRANS PGM Call the transfer party Unscreened Call Transfer Hang up Screened Call Transfer When call is answered or Splash tone is heard announce the call and hang up 5 2 Call Hold Placing a call in a waiting state You may place an active Internal or External call in one of several holding states In System Hold other non restricted stations may pick up the call In Exclusive Hold only the hol...

Page 34: ... switch between two calls Broker Call Press the desired CO IP line button 5 4 Joining Multiple People in a Conference You can establish a Conference with up to 13 parties The other parties in the Conference may be internal A Conference can be placed on Hold and is subject to Hold Recall To establish a Conference Establish call with one of the desired conference parties Select the Conf Soft button ...

Page 35: ...ess the TRANS PGM button Dial 53 to create a Conference Room Dial the desired Conference Room number 1 9 If desired enter a password for the Conference Room up to 12 digits Press HOLD SAVE to establish the Room To delete a Conference Room Press the TRANS PGM button Dial 54 Conference Room delete code Dial the Conference Room number 1 9 Dial the Conference Room password Press HOLD SAVE to delete th...

Page 36: ...RANS PGM Dial the Park Orbit 601 610 Or press a Park Orbit flex button Return to idle To retrieve a parked call Lift the handset Dial the Park Orbit 5 6 Two Way Record Recording a call You may record an active external conversation in your Voice Mail Box To activate Two Way Record while on a CO IP call Use the Page right left soft button to display the next Menu and select the Record Soft button r...

Page 37: ...o review your Station messages Press the CALL BACK button the LCD shows the Message Summary display ST CL VS VM US MS 001 000 001 000 000 000 DIAL 1 6 Dial 1 to view Station messages Dial to view VSF messages To return a call from the list of Intercom MWI press SHOW soft button 6 2 Getting Voice Mail Messages When callers are forwarded or recall to your Voice Mail Box they can leave a voice messag...

Page 38: ...0 000 DIAL 1 6 Dial 3 for VSF 4 for external VM After the prompt enter your station number and password Dial desired option codes At completion of session hang up to return to idle To access your Voice Mail Box from a Remote Location Lift the handset Dial the telephone number of a DISA CO line answered by the VSF Auto Attendant At answer dial to receive the Mail Box Password prompt Dial the Mail B...

Page 39: ...an existing message Enter the station range to receive the message to send to a single station enter the station number twice Dial your message using 2 key strokes for each character refer to Character Entry Chart in Section 4 3 4 Press HOLD SAVE to send your message To view your received Short text messages Press the CALL BACK button and press the Volume down key the LCD will display the Message ...

Page 40: ...and dial your authorization code station number and password Dial for end mark Dial as needed for the desired system resource 7 2 Mobile Phone Extension When away from your desk or office you can place and receive calls on a registered mobile phone You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number This feature is only effective with an ISDN VOIP CO line...

Page 41: ...ller ID and answer the call The user then will receive intercom dial tone Place internal or external iPECS call as normal To Transfer a call from the mobile extension using the iPECS Dial while on an iPECS call Dial the desired extension the call is transferred and the mobile phone returns to idle NOTE The mobile may reconnect to the transfer call by pressing the key ...

Page 42: ... on Hold Two audio sources can be connected to the system These sources or an internal source provide input for Background Music BGM and Music On Hold MOH In addition a recorded message from the VSF can be used BGM is played over the speakers of the LDP 9000 Series Phone when the station is idle MOH is played to callers placed on Hold There are eleven possible selections for BGM and MOH 00 Off 01 ...

Page 43: ...e in the system by dialing the Meet Me code To make a page Lift the handset Dial the desired Page zone If assigned after page warning tone make announcement To answer a Meet me Page Lift the handset Dial 544 Meet Me Page code 8 4 Push To Talk PTT Page LDP 9000 Series Phones can be assigned as a member of one or more of the system s nine Push To Talk PTT page groups Users separately log in or log o...

Page 44: ...que Alarm Ring signal and LCD display may be received To restart the monitor circuit the external contacts must be deactivated and the Alarm Ring signal terminated Door Bell a unique Door Bell Ring single tone burst may be received each time the external contact is activated A system contact also can be assigned to act as a Door Open contact To terminate the Alarm signal Dial 565 Alarm Stop code T...

Page 45: ...wing items are reported ICM Signaling Mode Handsfree Tone Privacy Station IP Address Station Mac Address Number of messages x x number of all message waiting Wake Up Time hh mm Do Not Disturb Forwarded to station xxx Forwarded to speed bin xxx Queued CO IP line xxx Locked Temporary COS COS x To hear Date Time memo Dial the Voice Memo code 661 Date and Time memo is heard Date is May 2nd Time is xx ...

Page 46: ... to your station number and you can make calls as normal When logged out calls to your station number are forwarded to the chosen destination To Log on to a Hot Desk station Press the TRANS PGM button Dial 0 Dial your Authorization Code Station Number and Password To Log out of the Hot Desk station Press the TRANS PGM button Dial twice Use the VOL buttons to select a call forward destination for y...

Page 47: ...ut relinquishing control of the CO line to place another call To access PBX or Centrex features while idle Lift the handset Select dial access a PBX Centrex CO line Dial PBX Centrex feature code To access PBX Centrex features while on a PBX Centrex CO line Select the Flash soft button After receiving new dial tone dial the PBX Centrex feature code 9 2 Access the ISDN Network 9 2 1 Using the Keypad...

Page 48: ...call placed on the line You may then alternate between the two held calls Broker Call using the hold button An ISDN line conference can be established using the Flash and Conf Soft buttons A conference can also be placed on hold While on an ISDN CO line to access ISDN Supplementary services Press Flash Soft button Press HOLD SAVE Conf or CO line button to activate the desired feature 9 2 3 Activat...

Page 49: ...E 10 2 Assigning Features to Flex Buttons You may assign features and functions to the Flex buttons on your Phone possibly CO IP lines Flex buttons may be assigned for most features providing One Touch feature activation ex a Flex button may be assigned to access the Account Code feature and may include the Account code digits Features that may be assigned to a Flex button include DSS BLF Enter st...

Page 50: ...STATION USER PROGRAM FIXED FUNCTION CODES FUNCTION CODE FUNCTION 10 En block Dialing 11X Intercom Differential Ring X 1 15 12X CO Line Differential Ring X 1 15 13 Intercom Answer Mode 1 HF 2 TONE 3 PV 14X Call Coverage Attribute 1 On Off 2 Ring Delay 19 Ear Mic Headset 21 Knock Down Station COS 22 Restore Station COS 23 Walking COS 24 ICR SCENARIO 31 Message Retrieve Method 32 Message Retrieve Exa...

Page 51: ...rward to Dest 57 Call Logs Table A 2 ATTENDANT USER PROGRAM FIXED FUNCTION CODES FUNCTION CODE FUNCTION 0111 Print SMDR by Station 0112 Delete SMDR by Station 0113 Display Call Charge 0114 Abort Print 0115 Print Lost Call Report 0116 Delete Lost Call Report 0121 Print Traffic Analysis All summary 0122 Print Traffic Analysis All summary periodically 0123 Abort Print Traffic Analysis All summary per...

Page 52: ...through ISDN message 047 HotDesk Login from Attendant 048 HotDesk Logout from Attendant 051 Custom Pre select Message 052 DND Call Forward Pre selected MSG Cancel 053 Custom Display Message 11 20 054 Monitor Conference Room 055 Delete Conference Room 06 VSF Record System Greeting 071 Dial By Name 072 Isolate Fault CO Line 073 Automatic Day Night Timed Ring Table 074 External Page Music 1 Assignmen...

Page 53: ... 1 Basic Numbering Plan 100 239 2 The station number can be within 799 100 239 3 Australia Default 100 239 4 New Zealand Default 700 839 5 Italy Default 200 339 6 Finland Default max Stations 60 210 349 7 Default for Sweden max Stations 200 Stations above Max ports will be displayed as 100 239 8 The station number can be changed within 999 100 239 Table B 2 Basic Numbering Plan 1 4 Default Values ...

Page 54: ...Call Forward 554 554 554 554 Speed Dial Programming 555 555 555 40 SLT Message Wait Callback Enable 556 556 556 66 SLT Message Wait Callback Return 557 557 557 67 SLT Speed Dial Access 558 558 558 8 SLT Cancel DND FWD Pre MSG 559 559 559 559 SLT CO System Hold 560 560 560 560 SLT Program Mode Access 561 561 561 561 SLT Attendant Unavailable 562 562 562 562 Alarm Reset 565 565 565 565 Group Call Pi...

Page 55: ... Supervisor Status Display 576 576 576 576 ACD Supervisor Monitor 577 577 577 577 ACD Reroute Queued Call w answer 578 578 578 578 ACD Reroute Queued Call w o answer 579 579 579 579 Camp On Answer 621 621 621 621 SLT Call Parking Locations 601 61 9 601 619 101 119 101 119 Group Pilot Number 401 440 401 440 401 440 620 659 Station User VSF Features 66 66 66 69 Call Coverage Ring 76 76 76 67 Direct ...

Page 56: ...dant Call 0 0 0 0 VM Message Wait Enabled 8 8 8 8 VM Message Wait Disable 9 9 9 9 Door Open 1st Door 1 1 1 1 Door Open 2nd Door 2 2 2 2 MCID Request 0 0 0 0 AME Feature 564 564 564 564 Unsupervised conference extend code 22 PTT Group Login Logout 0 0 0 21 ACD primary login 581 581 581 581 ACD Agent primary logout 582 582 582 582 ACD Agent secondary login 583 583 583 583 ACD Agent secondary logout ...

Page 57: ...ote Mobile Extension Control 580 580 580 580 Agent ON OFF Duty In ALL GRP 58 58 58 58 SLT ACNR 58 58 58 58 ACD Supervisor Ring Mode 570 570 570 570 Company Directory Name 563 563 563 563 ISDN Supplementary Hold 57 57 57 57 ISDN Supplementary Conf 57 57 57 57 Forced Seize Busy STN CO 56 56 56 56 Override DND Forward 56 56 56 56 Cancel Call Back Transfer to VSF Annc No 55 55 55 55 CCR 2 2 2 2 Last N...

Page 58: ...Basic Numbering Plan 1 4 Default Values Feature Basic Numbering Plan 1 2 3 4 Remark Station Speed Dial Access SPEED XXX SPEED XXX SPEED XXX SPEED XXX XXX 000 099 System Speed Dial Access SPEED XXXX SPEED XXXX SPEED XXXX SPEED XXXX XXXX 2000 499 9 ...

Page 59: ...LIP 7016D 7024D User Guide User Guide LIP 7016D 7024D ...

Page 60: ...accessed with the 3 Soft buttons just below the display The Navigation button in the lower center of the Phone allows you to move through the menu choices when more than three selections are available Features and functions of your iPECS are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons In the remainder of this User Guide the Fixed or Flexib...

Page 61: ...User Guide 3 iPECS LIP 7016D 7024D Diagram Interactive LCD Handset Flex buttons 3 Soft buttons Navigation button Microphone Speaker Fixed Feature buttons Speaker Hold Save Speed Trans Pgm DND Call Back Volume Dial pad ...

Page 62: ...LIP 7016D 7024D User Guide 4 iPECS LIP 7016D 7024D Connections iPECS Phone LAN connection iPECS Phone to PC connection iPECS Phone handset connection iPECS Phone headset jack ...

Page 63: ...on or Voice Mail 11 3 8 2 Forwarding calls to an external number 12 3 8 3 Forwarding callers to a Text Message 14 4 PLACING A CALL 16 4 1 Internal Calls 16 4 1 1 Placing Intercom calls 16 4 1 2 Using Camp On when calling a busy station 16 4 1 3 Leaving a Message Wait 17 4 2 External Calls 17 4 2 1 Placing external CO VoIP calls 17 4 2 2 Waiting for the next available CO IP line 18 4 2 3 Account Co...

Page 64: ...5 7 REMOTE SYSTEM ACCESS 37 7 1 Direct Inward System Access DISA 37 7 2 Mobile Phone Extension 37 8 MISCELLANEOUS FEATURES 39 8 1 Call Log 39 8 2 Background Music and Music on Hold 40 8 3 Using Internal External and Meet Me Paging 40 8 4 Push To Talk PTT Page 41 8 5 Wake Up Alarm 42 8 6 Alarm Door Bell 42 8 7 Power Fail Transfer 43 8 8 System Voice Memo 43 8 9 Hot Desk 44 9 WORKING WITH PBX CENTRE...

Page 65: ...alls and then to more advanced features Each section includes a brief and basic description of each feature and step by step operations The operations shown in this guide use the system s base default Numbering Plan Your Numbering Plan may be different Some features may not be available for you to access or may be subject to certain limitations based on the set up of the system Under certain opera...

Page 66: ...ated which provides incoming audio over the speaker with outgoing audio from the handset This permits a local group to listen to both sides of the conversation without interfering with the conversation While in a conversation using the Speakerphone Mute the microphone using the Mute Soft button When Mute is active the Mute Soft button toggles to Speak which is used to turn off Mute With Auto Speak...

Page 67: ...the BTU and then the headset must be enabled for use Operation of the iPECS LIP 7024D with the headset is the same as with the Speakerphone merely use the Speaker button to go ON and OFF hook NOTE during the pairing operation the headset and phone should be as close as possible but not more than 1 meter apart OPERATION To pair the wireless headset to the BTU Press the TRANS PGM button Dial 3 Press...

Page 68: ...providing call coverage for other users you may also receive Station Call Coverage calls Calls placed on Hold including Transfers parked calls etc will recall if left on hold for too long ICM Voice Announce calls are answered based on the ICM Signaling mode at the receiving phone in Hands free HF mode after the splash tone and announcement speak normally into the microphone In the Privacy PV mode ...

Page 69: ...u are busy OPERATION To answer a Call Waiting Press HOLD SAVE and or Press the flashing CO IP LINE button To activate One time DND Press the DND button To send a Silent Text Message Press the programmed TEXT MESSAGE button Select the desired message to send 3 3 Using Answering Machine Emulation AME When a call is connected to your voice mail you can screen the call as with a normal Answering Machi...

Page 70: ...tion in Voice Mail Press the MUTE button To answer the call and cancel the voice message recording Press the illuminated AME button the caller is connected and the Voice Mail disconnected In iPECS MG To assign an AME button LED Blink Mode TRANS PGM FLEX 524 1 HOLD SAVE Speaker Hearing Mode TRANS PGM FLEX 564 2 HOLD SAVE 3 4 Differential Ring Signals When multiple phones in a small area ring it can...

Page 71: ...ernal bell Lift the handset Dial 567 iPECS Lik 587 iPECS MG UA code 3 6 Answering Calls to Other Stations When nearby stations are ringing you may pick up answer the call Select to answer a call ringing at a specific station Directed Call Pick Up or you may choose to answer the oldest call ringing to your station group Group Call Pick Up Assign a Flex button with the Group Call Pick Up code 566 fo...

Page 72: ...urces of the system Resources include other stations VMIM VSF Voice Mail and External Voice Mail Your LCD and the LCD of the forward receiver will both indicate the forward status Call Forward can be activated from your phone or from a different station Call Forward Remote You may define the conditions or type of forward as below 1 Unconditional all calls to the station except recalls are forwarde...

Page 73: ...tion code Station number Password Press the key 3 8 2 Forwarding calls to an external number Forward calls to an external destination calls can be forwarded from an internal station or a remote location You may define the conditions or type of forward as listed below 1 Unconditional all calls to the station except recalls are forwarded 2 Busy Immediately forwards all calls to the station except re...

Page 74: ... Press the Fwd Soft button Dial the Remote Call Forward code 0 Dial your Authorization code Station number Password Dial the type of forward code 1 4 Press SPEED Dial Speed Dial bin number Replace the handset return to idle To activate Call Forward Off Premise forward to an external number from a remote location Lift the handset Dial the telephone number of a DISA assigned CO line While receiving ...

Page 75: ...h up to 24 characters Ten can be assigned by the Attendant and one assigned by you In addition there are ten fix Pre Defined Text Messages some allow auxiliary input for time date etc as shown in message list In iPECS eMG80 Message 01 LUNCH RETURN AT hh mm Message 02 ON VACATION RETURN AT DATE mm dd Message 03 OUT OF OFFICE RETURN AT TIME hh mm Message 04 OUT OF OFFICE RETURN AT DATE mm dd Message...

Page 76: ...de 00 20 Dial any auxiliary input for messages 01 04 and 06 08 Press HOLD SAVE forward confirmed To cancel activated Message Press the Fwd Soft button To program the Station Custom Message 00 at your station Press TRANS PGM Dial User Program feature code 52 Enter Message contents up to 24 characters Refer to Station Speed Dial Character entry chart Press HOLD SAVE message saved ...

Page 77: ... to take other actions during the delay Otherwise you may press another Flex button before going off hook to override Prime Line Preference If you go off hook and take no action Intercom dial tone will time out and after receiving Howler Tone your phone will be placed out of service in Intercom Lock Out You must hang up to return to an idle state OPERATION To place an Intercom call Lift the handse...

Page 78: ...CO IP lines These lines are accessed either by a button on the iPECS Phone assigned as a CO IP line or by dial codes The CO IP lines are grouped for different types of calls local long distance etc Using the CO IP line group code you will be able to access any line from the group A Flex button on the iPECS Phone assigned as a LOOP button lets you access a line from a group Dial codes for access to...

Page 79: ...ed to enter an Authorization code before placing calls in which case you will receive a second dial tone Your external calls may be subject to Call Time Restrictions you will receive a Call Warning Tone prior to disconnect NOTE In the event of an emergency assigned Emergency numbers ex a 911 call may be dialed from any station in the System regardless of a Station s dialing restrictions COS OPERAT...

Page 80: ...al the Account Code 1 12 digits Press Intercom dial tone is heard Place the CO IP call as normal To enter an Account Code during a call Press the assigned ACCOUNT CODE button Dial the Account Code 1 12 digits Press 4 2 4 Disable dialing from your phone You can temporarily Lock your phone by activating Temporary COS which will disable all dialing from the phone To deactivate Temporary COS you must ...

Page 81: ...king COS Press TRANS PGM Dial 23 User Program code Dial your Authorization Code station number and password Place call as normal 4 3 Using Automated Dialing 4 3 1 Using Last Number Redial LNR The last number dialed on an external call is automatically saved in the Last Number Redial LNR buffer For users of an iPECS Display Phone the system will store the numbers dialed on the last ten calls OPERAT...

Page 82: ...ng System Speed Dial Numbers The iPECS eMG80 system has memory allocated for 3000 System Speed Dial numbers bins 2000 4999 You may if allowed use System Speed Dial to call frequently dialed numbers In some cases these numbers are divided into groups called System Speed Zone Groups In this case you may access some numbers and not others and your dialing restrictions may be invoked Only an Attendant...

Page 83: ...l Pulse to Tone Switchover the system will switch from pulse to tone dialing When entering a Speed Dial a 16 character name may be associated with the number for Dial by Name Characters are entered with two keystrokes as in the chart below Q 11 Z 12 13 1 10 A 21 B 22 C 23 2 20 D 31 E 32 F 33 3 30 G 41 H 42 I 43 4 40 J 51 K 52 L 53 5 50 M 61 N 62 O 63 6 60 P 71 R 72 S 73 Q 7 7 70 T 81 U 82 V 83 8 8...

Page 84: ...SAVE To assign a Station Speed Dial number directly to a Flex button Press TRANS PGM Press the desired Flex button Select the Tel Num Soft button Select dial the CO IP line group Dial the desired number Press HOLD SAVE Enter the associated name if desired using the Character Entry chart Press HOLD SAVE 4 3 5 Using Dial by Name and Entering your Name Dial by Name employs three Directories Intercom ...

Page 85: ... To enter search characters refer to the Character Entry chart in section 4 3 4 Press HOLD SAVE to place the call To enter your station user name Press the TRANS PGM button Dial 74 Dial name up to 12 characters refer to the Character Entry chart in section 4 3 4 Press HOLD SAVE 4 3 6 ACNR To retry a busy external number until answered When making an external call and a busy signal is received the ...

Page 86: ...ou must select the Speak Soft button or lift the handset Either of these actions will cancel the ACNR request as well as connect you to the remote party OPERATION To set up an ACNR while on an outgoing call Use the Navigation button to display the next menu and select the ACNR Soft button Hang up handset To cancel the ACNR request Press the ACNR Soft button ...

Page 87: ...ang up For Screened Call Transfer at answer or Splash tone announce call 5 2 Call Hold Placing a call in a waiting state You may place an active Internal or External call in one of several holding states In System Hold other non restricted stations may pick up the call In Exclusive Hold only the holding station may pick up the call The system is assigned a preferred hold type System or Exclusive Y...

Page 88: ...n Hold and is subject to Hold Recall You may also use the Conference operation to join 2 external parties in a private conversation This is an Unsupervised Conference which is not subject to the normal Hold Recall operation OPERATION To establish a Conference Establish call with one of the desired conference parties Select the Conf Soft button Establish call with the other conference party Select ...

Page 89: ...nference Room Press the TRANS PGM button Dial 53 to create a Conference Room Dial the desired Conference Room number 1 9 If desired enter a password for the Conference Room up to 12 digits Press HOLD SAVE to establish the Room To join a Conference Room Lift the handset Dial 59 Conference Room entry code Dial the Conference Room Number Dial the Conference Room password To delete a Conference Room P...

Page 90: ...essed easily from any station in the system Typically this feature is used with Paging to notify the desired user of a parked call Parked calls are subject to Hold Recall after the Call Park timer OPERATION In iPECS eMG80 To park an active external call Press TRANS PGM Dial the Park Orbit 601 610 Return to idle To retrieve a parked call Lift the handset Dial the Park Orbit ...

Page 91: ... your system administrator OPERATION To activate Two Way Record while on a CO IP call Use the Navigation button to display the next Menu and select the Record Soft button record warning tone is heard and recording starts To stop Two Way Record while on a CO IP call Use the Navigation button to display the next menu and select the Record Soft button or Hang up return to idle ...

Page 92: ...a Station Message Waiting indication when you do not answer or your phone is in DND A flashing MSG LED on the iPECS Phone indicates a Message Waiting As a further notification a Message Wait Reminder Tone can be provided You may review and delete messages as well as respond with a call back OPERATION In iPECS eMG80 To review your Station messages Press the CALL BACK button the LCD shows the Messag...

Page 93: ... a Flex button Press the flashing CLI MESSAGE button the first CLI message information is displayed Press VOLUME to scroll through CLI message wait information To review CLI Messages using the Summary Display Press the flashing CALL BACK button the LCD shows the Message Summary display ST CL VS VM FS MS 001 001 005 006 001 004 Dial 2 the first CLI message information is displayed Press VOLUME to s...

Page 94: ...have control of your password and Mail Box greeting In addition you can remotely control Call Forward for your station from the VMIM VSF You will need to register an Authorization Code for your station to access the VMIM VSF Voice messages OPERATION In iPECS eMG80 To retrieve Voice Mail locally using a Flex button Press the VOICE MAIL Flex button Dial your Mail Box number and corresponding passwor...

Page 95: ...ation Lift the handset Dial the telephone number of a DISA CO line answered by the VMIM VSF Auto Attendant At answer dial to receive the Mail Box Password prompt Dial the Mail Box and password to receive the Number of Messages prompt Dial desired option codes At completion of session hang up To access Voice Mail Box from a Remote Location Lift the handset Dial the telephone number of a DISA CO lin...

Page 96: ... 36 SMS send code Dial 1 to resend an existing message or 2 to send a new or edit an existing message Enter the station range to receive the message to send to a single station enter the station number twice Dial your message using 2 key strokes for each character Press HOLD SAVE to send your message To view your received Short text messages Press the flashing CALL BACK button the LCD shows the Me...

Page 97: ...When away from your desk or office you can place and receive iPECS calls on a registered mobile phone You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number This feature is only effective with an ISDN CO line OPERATION In iPECS eMG80 To register a mobile phone number Press the TRANS PGM button Dial 37 Dial the mobile phone number Press the HOLD SAVE button T...

Page 98: ...ansfer a call from the mobile extension using the iPECS Dial while on an iPECS call Dial the desired extension the call is transferred and the mobile phone returns to idle NOTE The mobile may reconnect to the transfer by pressing the key ...

Page 99: ...sed calls OPERATION iPECS Phone In iPECS eMG80 To assign a CALL LOG button Press the TRANS PGM button Press the desired FLEX button Press the TRANS PGM button Dial 57 Press HOLD SAVE To access the Call Log menu Press the CALL LOG button STATION 101 T 14 SUN 04 14 30 CALLED DIALED LOST Using the Soft keys select the desired call log incoming outgoing or missed STATION 101 T 14 SUN 04 14 30 PREV NEX...

Page 100: ...ces or an internal source provide input for Background Music BGM and Music On Hold MOH In addition a recorded message from the VMIM can be used BGM is played over the speakers of the iPECS Phone when the station is idle MOH is played to callers placed on Hold There are four possible selections for BGM and MOH 1 Off 2 Source BGM1 3 Source BGM2 4 VMIM message NOTE BGM is not supported in iPECS MG OP...

Page 101: ...turn comes in the queue Users can also request a paged party answer the Page using Meet Me Paging In this case the paged party may answer the page from any phone in the system by dialing the Meet Me code OPERATION To make a page Lift the handset Dial the desired Page zone If assigned after page warning tone make announcement To queue for a page when busy is received Press the CALL BACK button Repl...

Page 102: ... in the system The alarm clock can be set to repeat daily or as a one time alarm When responding to the alarm by lifting the handset BGM will be provided OPERATION To set the Wake Up Alarm clock Press TRANS PGM Dial the Station User Program code 41 iPECS Lik 13 iPECS MG Dial 2 digit hour and minute for alerting For a daily repeating alarm dial Press HOLD SAVE To erase Wake Up Press TRANS PGM Dial ...

Page 103: ...he station will operate normally When PFT is implemented an SLT is connected to a CO line by the system This SLT can be used as any normal SLT providing service while power is out 8 8 System Voice Memo The integrated Voice Mail modules incorporate several Voice Memos to provide Station Users with general information such as station number date time and feature status Voice Memos are heard over the...

Page 104: ...se Hot Desk phones let you log on and use the Hot Desk phone as if it were your station Once logged on the Hot Desk station will take on the attributes assigned to your station number and you can make calls as normal When logged out calls to your station number are forward to the destination you chose To Log on to a Hot Desk station Lift the handset Dial 0 Dial your Authorization Code station numb...

Page 105: ... Centrex features while idle Lift the handset Select dial access a PBX Centrex CO line Dial PBX Centrex feature code To access PBX Centrex features while on a PBX Centrex CO line Use the Navigation button to display the next menu and select the Flash soft button After receiving new dial tone dial PBX Centrex feature code 9 2 Access the ISDN Network 9 2 1 Using the Keypad facility to access ISDN fe...

Page 106: ...een the two held calls Broker Call using the hold button An ISDN line conference can be established using the FLASH and CONF buttons The conference can also be placed on hold OPERATION While on an ISDN CO line to access ISDN Supplementary services Press FLASH Press HOLD SAVE CONF or CO line button to activate the desired feature 9 2 3 Activating ISDN Caller ID Restriction iPECS Phone users can res...

Page 107: ...ay assign features and functions to the Flex buttons on your iPECS Phone If allowed you may even assign CO IP lines to the Flex buttons Flex buttons may be assigned for most features providing One Touch feature activation e g a Flex button may be assigned to access the Account Code feature and may include the Account code digits as a one touch account code button Features that may be assigned to a...

Page 108: ...umber Redial 552 552 552 SLT use only DND Toggle On Off 553 553 553 SLT use only Call Forward 554 554 554 Speed Dial Programming 555 555 555 SLT use only Message Wait Callback Enable 556 556 556 SLT use only Message Wait Callback Return 557 557 557 SLT use only Speed Dial Access 558 558 558 SLT use only Cancel DND FWD Pre MSG 559 559 559 SLT use only CO System Hold 560 560 560 SLT use only Program...

Page 109: ...up Pilot Number 620 659 620 667 620 667 Station User VMIM VSF Features 66 66 66 Call Coverage button 67 67 67 Direct Call Pickup 7 7 7 CO IP Group Access 8xx 01 20 8xx 01 72 8xx 01 72 Individual CO IP Line Access 88xx 01 42 88xxx 001 200 88xxx 001 400 Retrieve Last Held CO IP 8 8 8 Retrieve Individual Held CO IP 8 xx 8 xxx 8 xxx xx x CO Line number Access CO Line in the 1st available CO Group 9 9 ...

Page 110: ...mark 1 Attendant Call 0 2 Conference Room 1 571 3 Conference Room 2 572 4 Conference Room 3 573 5 Conference Room 4 574 6 Conference Room 5 575 7 Conference Room 6 576 8 Conference Room 7 577 9 Conference Room 8 578 10 Conference Room 9 579 11 Internal Page 543 543 00 xx 00 All Call Page Xx Page Group 12 Personal VM Page 544 13 Announcement Page For Attendant 545 14 Page Auto Answer 546 15 Interna...

Page 111: ... 28 MWI Register 557 29 MWI Answer 558 30 MWI Cancel 559 31 Call Back Register 518 32 Call Back Cancel 519 33 Group Call Pickup 564 34 Direct Call Pickup 7 35 Walking COS 520 36 Call Parking Location 541 541 xx Xx Parking Location 00 49 37 PGM Mode Access 521 38 Two Way Record 522 39 VMIB Access 523 40 AME Access 524 41 CO Line Access 88 88 xxx Xxx CO Line 001 200 MG 300 01 80 MG 100 42 VM MWI Ena...

Page 112: ...er Phone Group Access 534 57 Call Wait Request 535 58 Preselected MSG PGM 536 59 Forced Handsfree Call 537 60 Call Based CLIR 582 61 CLIR Access 583 62 COLR Access 584 63 Pilot Hunt Call 585 64 Command Call Oneway 581 65 Command Call Conf 580 66 Intrude Register 589 67 Camp On Register 590 68 OHVO Register 591 69 Mobile Num Register 592 70 Mobile CLI Register 593 71 Mobile Access 594 72 CCR Access...

Page 113: ... 680 80 System Alarm Reset 565 81 Fault Alarm Reset 566 82 Door Open 1 83 Keypad Facility 84 T Net Log In Out 586 85 Universal Answer 587 86 USB Call Record 588 87 Delete All VM Message 681 88 VM Page Message Record 682 89 Direct VM Transfer 683 90 Loop Key 684 91 Call Log 685 ...

Page 114: ...uthorization code Yes 31 Station Message Wait Retrieve Yes 32 CLI IP Message Wait Retrieve 33 x Authorization Code Password Entry Station number up to 12 digits no Flex button Yes 34 Assign DID CALL WAIT Button 35 Message Wait in Executive Secretary pair 36 Send SMS Message 37 Register Mobile Extension 38 Activate Mobile Extension 41 xx Set Wake Up Time Input time 24 hour clock Yes 42 Erase Wake U...

Page 115: ... CODE Button 85 Assign LOOP Button 86 Assign ATD INTRUSION Button 88 Assign CAMP ON Button 89 Assign KEYPAD FACILITY Button 8 Assign OHVO Button 90 SPEED Button Assignment iPECS LIP 7000 only 91 CONF Button Assignment iPECS LIP 7000 only 92 CALL BACK Button Assignment iPECS LIP 7000 only 93 DND Button Assignment iPECS LIP 7000 only 94 FLASH Button Assignment iPECS LIP 7000 only 95 MUTE Button Assi...

Page 116: ...LIP 8012E 8024E User Guide Please read this manual carefully before operating Phone Retain it for future reference ...

Page 117: ...oft buttons just below the display The Navigation button in the lower center of the Phone allows you to move through the menu choices when more than three selections are available Features and functions of your iPECS are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons In the remainder of this User Guide the Fixed or Flexible buttons are shown ...

Page 118: ...e power from the Ethernet port When LAN power is not available the optional AC DC adaptor must be used The following image shows how to connect the handset power cord and LAN cable to the phone 1 5 1 Phone Connections The LIP 8012E and LIP 8024E each have 2 RJ 45 and 10 100 Base T LAN connection ports refer to following graphic One port is for connecting to the LAN D in graphic and the other can b...

Page 119: ...bove for the single port Phones The PC port is connected to a desktop device using any standard straight through category 5 cable 1 5 3 Power All LIP 8000 series phones can be powered by the AC DC Adapter K 48 VDC 0 3A or over the LAN cable using the POE8 or other 802 3af compliant switch If using the AC DC Adapter after connecting the Phone to the LAN the Adapter s DC voltage plug is inserted int...

Page 120: ...nt and human health 4 For more detailed information about disposal of your old appliance please contact your city office waste disposal service or the shop where you purchased the product Copyright 2012 Ericsson LG Co Ltd All Rights Reserved This material is copyrighted by Ericsson LG Co Ltd Any unauthorized reproductions use or disclosure of this material or any part thereof is strictly prohibite...

Page 121: ...trical or acoustic shock 6 Do not use the power adapter if the power cord or wall outlet is damaged This may result in fire or an electric shock 1 Ensure that children do not pull on phone cords This may injure children or result in equipment damage 2 The ear piece houses a magnetic device which may attract pins or small metal objects Keep headset clear of such objects and check before use 3 Avoid...

Page 122: ...s cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to whic...

Page 123: ...ttendant menu iPECS LIK iPECS SBG 1000 14 2 2 Using the Speakerphone 15 2 3 Using a Serial DSS 16 3 RECEIVING CALLS 18 3 1 Answering a Call While Idle 18 3 2 Responding to a Call While Busy 19 3 3 Using Answering Machine Emulation AME 19 3 4 Differential Ring Signals 21 3 5 Answering Calls at Night 22 3 6 Answering Calls to Other Stations 22 3 7 Using Do Not Disturb DND to Block Incoming Calls 22 ...

Page 124: ...ll Switching between two calls 42 5 4 Joining Multiple People in a Conference 42 5 4 1 Setting up a Conference Room 43 5 5 Call Park Placing a call on Hold to Page 45 5 6 Two Way Record Recording a call 45 6 SEND RETRIEVE MESSAGES 46 6 1 Responding to a Station Message Waiting Indication 46 6 2 Getting Voice Mail Messages 47 6 3 Sending and Receiving Short Text Messages 48 7 REMOTE SYSTEM ACCESS 5...

Page 125: ...63 9 2 3 Activating ISDN Caller ID Restriction 63 10 FEATURES FLEX BUTTONS 64 10 1 Entering Station Program Data 64 10 2 Assigning Features to Flex Buttons 64 APPENDIX A FLEXIBLE NUMBERING PLAN 65 APPENDIX B USER PROGRAM CODES 71 APPENDIX C USEFUL INFORMATION OPEN SOURCE SOFTWARE NOTICE 75 ...

Page 126: ... and then to more advanced features Each section includes a brief and basic description of each feature and step by step operation instructions The operations shown in this guide use the System s base default Numbering Plan Your specific Numbering Plan may be different Some features may not be available for you to access or may be subject to certain limitations based on the set up of the System Un...

Page 127: ...n Figure Up to 3 consoles may be daisy chained as shown using the flat cable provided Keep in mind the following conditions when installing LIP 8000 DSS consoles 1 The AC DC adapter must be used for LIP 8048DSS 2 Up to two 2 LIP 8012LSS and or LIP 8012DSS can be installed with LIP 8000E Phone 3 The LIP 8048DSS must be separately powered The available DSS is as follows 1 LIP 8012DSS 2 LIP 8012LSS 3...

Page 128: ...LIP 8012E LIP 8024E Gigabit Phone User Guide 6 LIP 8000 DSS Installation LIP 8000 DSS Installation 12DSS 48DSS ...

Page 129: ...LIP 8012E LIP 8024E Gigabit Phone User Guide 7 LIP 8000 DSS Installation 12DSS 12LSS ...

Page 130: ...tion number on the display while idle It will also provide called calling name number display feature status and an interactive menu to guide you through feature access and User Program selections In iPECS eMG80 To activate the Display Menu Press MENU button Press the Navigation up down buttons and press the OK Soft button to select OR Dial the associated digit Menu selections shown 1 PHONE SETTIN...

Page 131: ...ion Name Program Input up to 12 digits using the keypad press DND button to backspace delete a character then press the OK Soft button To input characters Press the second Soft button to select ABC or abc mode To input the first character of a button press the button 1 time ex for a press 2 button once To input the second character of a button press the button 2 times ex for b press the 2 button t...

Page 132: ...ion Ring Download Select the ring position 5 8 and select the ring file press the SAVE Soft button to select Backlight Use Navigation up down buttons to select the operation of the backlight and press the OK Soft button to select Font Program Use Navigation up down buttons to select the LCD Font and press the OK Soft button to select To configure a Conference Room Press MENU button and 2 Conferenc...

Page 133: ...wing menu displays 1 SEND MESSAGE 2 IN BOX 03 BACK OK Press the Navigation up down keys to highlight and then press the OK Soft button to select OR Dial the number associated to the selection 2 the messages will display To send a SMS message Select Mode select 1 if resending a previous message or select 2 if sending a new message Enter the Station range ex 100 105 100105 Enter message if in mode 2...

Page 134: ...ance to the next network configuration item Press the HOLD SAVE button to save each setting To configure 802 1x In Network Config Menu use VOL buttons to locate the 802 1x configuration screen shown 802 1x ENABLED CHANGE Enable in 802 1x menu and press the Hold button Enter ID in 802 1x USER ID menu It appears when 802 1x is enabled and press the Hold button Enter Password in 802 1x PASSWORD menu ...

Page 135: ...Menu use VOL buttons to locate the DNS Address menu Enter DNS address in DNS ADDRESS menu Use VOL buttons to locate the VPN configuration screen shown VPN ENABLED CHANGE Enable in VPN Menu and press the Hold button Following steps are available when VPN is enabled Enter VPN Server address in VPN SERVER IP menu and press the Hold button Enter TCP UDP port number for both local and remote in VPN POR...

Page 136: ...F ROOM 5 DELETE CONF ROOM BACK OK Date Time Set Enter mm dd yy and press OK Soft button enter hh mm and press OK Soft button Set ICM Only Mode Dial the Station Range for ICM only calls ex 103 108 103108 and press the OK Soft button Restore COS Dial the Station Range for COS restoring ex 103 108 103108 and press the OK Soft button Monitor Conference Room Enter the Conference Room number to view the...

Page 137: ...Speakerphone Mute the microphone using the MUTE button When Mute is active the MUTE button LED will be illuminated To turn off Mute press the MUTE button again With Auto Speaker Select activating or accessing a feature by pressing its button will activate the Speakerphone automatically When using a Headset the SPEAKER button controls the ON OFF hook state for the phone To use the Speakerphone to a...

Page 138: ...E or LIP 8024E using the RS 232 cable Be sure to verify the serial DSS and LSS capacities with the iPECS System to ensure usability refer to iPECS Manual The following graphics show the front and rear view of each NOTE A Linked Pair slave station cannot use a serial DSS iPECS SBG 1000 does not support serial DSS LIP 8012ESS LIP 8012LDSS LIP 8048DSS ...

Page 139: ...ar the Station s Serial DSS Usage Map Admin PGM120 Flex2 Admin PGM120 Felx3 to reset the phone In iPECS LIK To use a Serial DSS Verify the Station has Serial DSS Usage authority Admin PGM111 Flex21 Verify the DSS power is OFF LIP 8048DSS only Power OFF the phone Connect the serial DSS to the phone Power ON the phone and the DSS LIP 8048DSS only Program the DSS button using Web Admin Programming or...

Page 140: ... from another user if providing call coverage for other users you may also receive Station Call Coverage calls Calls placed on Hold including Transfers parked calls etc will recall if left on hold for too long ICM Voice Announce calls are answered based on the ICM Signaling mode at the receiving phone in Hands free HF mode after the splash tone and announcement speak normally into the microphone I...

Page 141: ... Silent Text Message requires a TEXT MESSAGE button not available on a SLT or other non display terminal The Attendant or Secretary may use Intrusion to announce a call while you are busy 3 3 Using Answering Machine Emulation AME When a call is connected to your voice mail you can screen the call as with a normal Answering Machine The caller s voice is played over your speaker while the message is...

Page 142: ...PECS VMIB Voice Mail a MUTE and AME button should be programmed refer to Appendix A User Program Codes To screen a call in Ring mode iPECS LIK SBG LED blink mode iPECS MG Press the flashing AME button the caller s voice is broadcast over the station speaker and stored in the voice mailbox in the Speaker hearing mode broadcast is automatic To stop the voice broadcast and leave the caller in Voice M...

Page 143: ... can be downloaded into the phone memory for use as the 5 th to 8 th Ring Tone In iPECS eMG80 To download a Ring Tone from System memory Press TRANS PGM Dial 1 for Ring Tones Dial 5 for Ring Tone download Dial the phone s memory location to receive the tone 5 8 Dial 0 9 for the desired tone number a confirmation tone is heard Press HOLD SAVE to download To select a Ring Tone from phone memory Pres...

Page 144: ... line appears on your phone 3 7 Using Do Not Disturb DND to Block Incoming Calls Activate Do Not Disturb when you wish to not be interrupted the phone will block incoming calls Internal callers will receive a fast busy tone and the display will show the DND status Activate Do Not Disturb while ringing One Time DND Ringing terminates and the caller will get a fast busy tone and it requires a DND bu...

Page 145: ... phone or from a different station Call Forward Remote You may define the conditions or type of forward as below 1 Unconditional all calls to the station except recalls are forwarded 2 Busy Immediately forwards all calls except recalls when the station is busy 3 No Answer forwards all calls to the station except recalls when the station does not answer within the No Answer timer 4 Busy No Answer f...

Page 146: ...busy or does not answer within the No Answer timer To activate Call Forward from your phone to another phone or internal system resource Lift the handset Press the Fwd Soft button Dial the type of forward code 1 4 Dial the destination number To deactivate Call Forward from your phone Lift the handset Press the Fwd Soft button Dial To activate Call Forward for your phone from a different phone with...

Page 147: ... activate Call Forward Off Premise forward to an external number from a different phone within the System Lift the handset Press the Fwd Soft button Dial 0 Remote Call Forward code Dial your Authorization code your Station number Password Dial the type of Forward code 1 4 Press Speed Soft button Dial Speed Dial bin number Replace the handset return to idle To activate Call Forward Off Premise forw...

Page 148: ...response to an internal call Silent Text Message There are 11 Custom Display Messages each up to 24 characters Ten can be assigned by the Attendant and one assigned by you In addition there are ten fix Pre Defined Text Messages some allow auxiliary input for time date etc as shown in message list In iPECS LIK Message 01 LUNCH RETURN AT hh mm Message 02 ON VACATION RETURN AT DATE mm dd Message 03 O...

Page 149: ...FICE In iPECS MG Message 1 LUNCH RETURN AT hh mm Message 2 ON VACATION RETURN AT DATE mm dd Message 3 OUT OF OFFICE RETURN AT TIME hh mm Message 4 OUT OF OFFICE RETURN AT DATE mm dd Message 5 OUT OF OFFICE RETURN UNKNOWN Message 6 CALL enter up to 17 digits Message 7 IN OFFICE STA xxxx Message 8 IN MEETING RETURN AT TIME hh mm Message 9 AT HOME Message 0 AT BRANCH OFFICE User Custom Message Deacti...

Page 150: ...l activated Message Press the Fwd Soft button Dial To program the Station Custom Message 00 at your station Press TRANS PGM Dial User Program feature code 52 Enter Message contents up to 24 characters using the following Character Entry Chart Q 11 Z 12 13 1 10 A 21 B 22 C 23 2 20 D 31 E 32 F 33 3 30 G 41 H 42 I 43 4 40 J 51 K 52 L 53 5 50 M 61 N 62 O 63 6 60 P 71 R 72 S 73 Q 7 7 70 T 81 U 82 V 83 ...

Page 151: ... Preference may be immediate or delayed allowing you to take other actions during the delay Otherwise you may press another Flex button before going off hook to override Prime Line Preference If you go off hook and take no action Intercom dial tone will time out and after the Howler tone is received your phone will be placed out of service in Intercom Lock Out you then must hang up to return the p...

Page 152: ... IP lines These lines are accessed either using a button on the iPECS Phone assigned as a CO IP line or using dial codes The CO IP lines are grouped for different types of calls local long distance etc Using the CO IP line group code you will be able to access any line from the group A Flex button on the iPECS Phone assigned as a LOOP button lets you access a line from a group Dial codes for acces...

Page 153: ...ou may be assigned Dialing and or CO IP Line Access Restrictions in which case you will receive error tone if you attempt to dial or access a restricted number CO IP line CO IP line and Station Class Of Service COS which establish dialing restrictions may vary during Day and Night operation Day Night COS You may need to enter an Authorization code before placing calls in which case you will receiv...

Page 154: ...on refer to Assigning features to Flex buttons In iPECS eMG80 To enter an Account Code before the call Lift the handset Press the assigned ACCOUNT CODE button Dial the Account Code 1 12 digits Press Intercom dial tone is heard Place the CO IP call as normal To enter an Account Code during a call Press the assigned ACCOUNT CODE button Dial the Account Code 1 12 digits Press To place an external cal...

Page 155: ...activating Walking COS The Walking COS dialing restriction levels are applied for a single call only For multiple calls you will need to reactivate Walking COS or use the FLASH button to regain CO IP dial tone To activate Walking COS Press TRANS PGM Dial 23 iPECS LIK User Program code Dial your Authorization Code station number and password Place call as normal To activate Temporary COS Press TRAN...

Page 156: ...G calls 4 3 2 Using and Entering Saved Number Dial You may store the last number dialed on an external call to the Saved Number Dial buffer for convenient dialing at a later time The Saved number is stored until a new number is saved In iPECS LIK iPECS SBG 1000 To dial the Last Number for an external call Lift the handset and or press the DIR Soft button Press Speed Soft button Dial Press the Navi...

Page 157: ...thers and your dialing restrictions may be invoked Only an Attendant can assign System Speed Dial numbers To place a call using System Speed Dial Lift the handset Press the DIR Soft button Press the speed button iPECS LIK SBG Dial 2 for System Speed iPECS MG Dial the desired System Speed Dial bin number 2000 4999 To place a call using Save Number Dial Lift the handset and or press the DIR Soft but...

Page 158: ...ystem will generate a flash on the CO line MSG as 1 st digit Send digits as ISDN Keypad Facility message as 1 st digit Display Security the stored number will not be displayed when used not as 1 st digit Dial Pulse to Tone Switchover the system will switch from pulse to tone dialing When entering a Speed Dial a 16 character name may be associated with the number for Dial by Name Dial Pad button Le...

Page 159: ...peed Dial bin number 000 099 To enter a Station Speed Dial number with CO Line and Name Lift the handset and or press the DIR Soft button Press the Speed Soft button Press the ADD Soft button Dial the desired Station Speed Dial bin number Select dial the CO IP line group Dial the desired number to be stored Press HOLD SAVE Enter the associated name if desired using the Character Entry Chart Press ...

Page 160: ...betical order Scroll using the Navigation up down keys or enter search characters refer to the above Character Entry Chart Press HOLD SAVE to place the call To enter your station user name Press the TRANS PGM button Dial 74 Station User Name code Enter the Name up to 12 characters press DND button to backspace delete a character To input characters Press the second Soft button to select ABC or abc...

Page 161: ... Automatic Called Number Redial ACNR For each retry the system will activate your speaker then place the call with the microphone muted When the remote end answers you must select the MUTE button or lift the handset Either of these actions will cancel the ACNR request as well as connect you to the remote party To set up ACNR while on an outgoing call Use the Navigation button to display the next m...

Page 162: ...rnal or External call in one of several holding states In System Hold other non restricted stations may pick up the call In Exclusive Hold only the holding station may pick up the call The system is assigned a preferred hold type System or Exclusive You may override this Hold Preference by pressing the HOLD SAVE button twice The LEDs for CO IP line buttons flash at distinctive rates for the holdin...

Page 163: ...ons 5 4 Joining Multiple People in a Conference You can establish a Conference with mulitple parties The parties in the Conference may be internal or external A Conference can be placed on Hold and is subject to Hold Recall You may also use the Conference operation to join 2 external parties in a private conversation This is an Unsupervised Conference which is not subject to the normal Hold Recall...

Page 164: ...Conference Establish call with one of the desired conference parties Select the Conf Soft button Establish call with the other conference party Select the Conf Soft button Select the Conf Soft button again to establish the conference To place a Conference on Hold Press the HOLD SAVE button To retrieve the Conference from Hold Select the Conf Soft button To establish an Unsupervised Conference Esta...

Page 165: ...for the Conference Room up to 12 digits Press HOLD SAVE to establish the Room To join a Conference Room Lift the handset Dial 59 Conference Room entry code Dial the Conference Room Number Dial the Conference Room password To delete a Conference Room Press the TRANS PGM button Dial 54 Conference Room delete code Dial the Conference Room number 1 9 Dial the Conference Room password Press HOLD SAVE t...

Page 166: ...our system administrator has enabled call recording you may record an active external conversation in your Voice Mail Box In iPECS eMG80 To park an active external call Press TRANS PGM Dial the Park Orbit 601 619 Return to idle To retrieve a parked call Lift the handset Dial the Park Orbit To activate Two Way Record while on a CO IP call Use the Navigation button to display the next Menu and selec...

Page 167: ...s well as respond with a call back To review your Station messages Press the MSG button the LCD shows the Message Summary display 1 ICM MWI 002 2 VSF MSG 002 3 VMS MSG 001 BACK OK Dial 1 to view Station messages Press the navigation up down button to scroll through the messages To return a call from the list of Intercom MWI Press the navigation up down buttons to scroll through the Intercom messag...

Page 168: ...r your station to access the VMIM VSF VMIB Voice messages To retrieve Voice Mail locally using a Flex button Press the programmed VOICE MAIL Flex button Dial your Mail Box number and corresponding password to receive the Number of Messages prompt Dial desired option codes At completion of session hang up to return to idle To retrieve Voice Mail locally using the MSG button Press the flashing MSG b...

Page 169: ...he LCD LIP 8024E If the ring message LED is set to Message Wait indication the ring message LED will flash To access your Voice Mail Box from a Remote Location Lift the handset Dial the telephone number of a DISA CO line answered by the VMIM VSF VMIB Auto Attendant At answer dial to receive the Mail Box Password prompt Or Dial the Mail Box and password to receive the Number of Messages prompt Dial...

Page 170: ...efer to Character Entry Chart iPECS LIK in Section 4 3 4 Press HOLD SAVE to send your message To view your received Short text messages Press the MSG button and press the Navigation down key four times LIP 8012E or three times LIP 8024E the LCD will display the Message Summary display 4 UMS MSG 003 5 ICM SMS 003 BACK OK Dial 5 the first two LIP 8012E or three LIP 8024E SMS messages are shown in br...

Page 171: ...y a VSF auto attendant 7 2 Mobile Phone Extension When away from your desk or office you can place and receive iPECS calls on a registered mobile phone You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number This feature is only effective with an ISDN VOIP CO line In iPECS LIK iPECS MG To access system resources remotely Call the system s DISA facility Await ...

Page 172: ...ANS PGM button Dial 38 1 to activate 0 to deactivate Press the HOLD SAVE button To place a call from the mobile extension using the iPECS System Dial the ISDN DID number of the station the system will check the Caller ID and answer the call The user then will receive intercom dial tone Place internal or external iPECS call as normal To Transfer a call from the mobile extension using the iPECS Dial...

Page 173: ...be saved To access the Call Log menu Press the LOG Soft button Using the Navigation up down keys to view items Called Dialed or Lost 01 CO1 01112345678 02 101 03 CO2 LEE K D BACK SELECT SEND Log codes include Incoming call Outgoing call Missed call To place a call using numbers stored in the Call Log From the Call Log use the Navigation up down keys to view items Called Dialed or Lost 01 CO1 01112...

Page 174: ... is selected the selected code will be used in placing all of the external calls in the call log To select a CO Code From the Call Log use the right Navigation key to advance to the next 3 Soft button items 01 CO1 01112345678 02 101 03 CO2 LEE K D DEL CO CODE Press the CO CODE Soft button code displaying the symbol is the currently selected item 1 88001 2 3 BACK EDIT SELECT To edit the CO code pos...

Page 175: ...ssage from the VMIM can be used BGM is played over the speakers of the iPECS Phone when the station is idle MOH is played to callers placed on Hold There are eleven possible selections for BGM and MOH 00 Off 01 Source BGM1 02 Source BGM2 03 VSF MOH 1 04 SLT MOH 1 05 SLT MOH 2 06 SLT MOH 3 07 SLT MOH 4 08 SLT MOH 5 09 VSF MOH 2 10 VSF MOH 3 To turn on Background Music Press HOLD SAVE to cycle throu...

Page 176: ...e Zones 545 546 External All Call Page 548 All Call Page 549 If the desired Page Zone is busy the User can elect to be recalled when their turn comes in the queue Users can also request a paged party answer the Page using Meet Me Paging In this case the paged party may answer the page from any phone in the system by dialing the Meet Me code To make a page Lift the handset Dial the desired Page zon...

Page 177: ...peat daily or as a one time alarm When responding to the alarm by lifting the handset BGM or Wake Up Alarm announcement iPECS LIK iPECS SBG 1000 will be provided To log in to a PTT group Dial 0 Dial the desired PTT group number 1 9 or 0 for all groups To log out of the PTT group s Dial 0 the PTT Log in out code Press the key To place a page announcement to the active PTT group Press and hold the P...

Page 178: ...er Fail Transfer PFT When AC power to the system fails back up operation may be provided with back up batteries or Power Fail Transfer PFT When battery back up is provided the station will operate normally When PFT is implemented an SLT is connected to a CO line by the system This SLT can be used as any normal SLT providing service while power is out 8 9 System Voice Memo The integrated Voice Mail...

Page 179: ...Hot Desk operation These Hot Desk phones let you log on and use the Hot Desk phone as if it were your station Once logged on the Hot Desk station will take on the attributes assigned to your station number and you can make calls as normal When logged out calls to your station number are forwarded to the chosen destination To hear Date Time memo Dial the Voice Memo code 661 Date and Time memo is he...

Page 180: ... TRANS PGM button Dial 0 Dial your Authorization Code Station Number and Password To Log out of the Hot Desk station Press the TRANS PGM button Dial twice Use the VOL buttons to select a call forward destination for your calls speed dial joined mobile phone VMIM VSF or VM group Press the HOLD SAVE button ...

Page 181: ... line to place another call 9 2 Access the ISDN Network 9 2 1 Using the Keypad facility to access ISDN features Access to certain features of your ISDN services requires that dialed digits be sent to the ISDN as data and not tones In this case dialed digits are sent as Keypad messages A Keypad Facility button must be assigned using the Flex Button program procedures Once active dial into the ISDN ...

Page 182: ...s A conference can also be placed on hold 9 2 3 Activating ISDN Caller ID Restriction iPECS Phone users can restrict the transmission of Caller ID to the far end This may be a subscription service of your carrier Separate Flex buttons are required to activate outgoing Connected Line COL and incoming Calling Line ID CLID restriction To activate Keypad Facility operation Press the KEYPAD FACILITY bu...

Page 183: ... may be assigned for most features providing One Touch feature activation ex a Flex button may be assigned to access the Account Code feature and may include the Account code digits Features that may be assigned to a Flex button include DSS BLF Enter station number Speed Dial Enter Station System Speed dial bin Flex Numbering Plan Enter Flex Numbering Plan code refer to Appendix A User Program Cod...

Page 184: ... 535 301 400 Call Parking Locations 601 610 601 610 601 619 601 619 601 800 Station User VMIM VSF Features 66 66 66 66 66 Door Open 1 1 2 1 4 1 4 1 4 Feature iPECS LIK Remark Internal All Call Page 543 Meet Me Page 544 External Page Zone 1 2 545 546 External All Call Page 548 All Call Page Internal External 549 SMDR Account Code Enter 550 SLT use only Flash Command to CO Line 551 SLT use only Last...

Page 185: ...ogout 573 ACD Help Code 574 ACD Calls In Queue Display 575 ACD Supervisor Status Display 576 ACD Supervisor Monitor 577 ACD Reroute Queued Call w answer 578 ACD Reroute Queued Call w o answer 579 Enter Conference Room 59 Camp On Answer 600 SLT use only Call Coverage button 67 Direct Call Pickup 7 Retrieve Last Held CO IP 8 Retrieve Individual Held CO IP 8 Access CO Line in the 1st Available CO Gro...

Page 186: ...ce Room 6 576 8 Conference Room 7 577 9 Conference Room 8 578 10 Conference Room 9 579 11 Internal Page 543 543 00 xx 00 All Call Page Xx Page Group 12 Personal VM Page 544 13 Announcement Page For Attendant 545 14 Page Auto Answer 546 15 Internal Page Answer Meet Me Page 547 16 External Page 548 17 Internal External Page All 549 18 Call Forward Register 554 554 Type Destination 19 Pilot Hunt Call...

Page 187: ...Answer 558 30 MWI Cancel 559 31 Call Back Register 518 32 Call Back Cancel 519 33 Group Call Pickup 564 34 Direct Call Pickup 7 35 Walking COS 520 36 Call Parking Location 541 541 xx Xx Parking Location 00 49 37 PGM Mode Access 521 38 Two Way Record 522 39 VMIB Access 523 40 AME Access 524 41 CO Line Access 88 88 xxx Xxx CO Line 001 200 MG 300 01 80 MG 100 42 VM MWI Enable 8 43 VM MWI Cancel 9 44 ...

Page 188: ...Phone Group Access 534 57 Call Wait Request 535 58 Preselected MSG PGM 536 59 Forced Handsfree Call 537 60 Call Based CLIR 582 61 CLIR Access 583 62 COLR Access 584 63 Pilot Hunt Call 585 64 Command Call Oneway 581 65 Command Call Conf 580 66 Intrude Register 589 67 Camp On Register 590 68 OHVO Register 591 69 Mobile Num Register 592 70 Mobile CLI Register 593 71 Mobile Access 594 72 CCR Access 67...

Page 189: ...rk 80 System Alarm Reset 565 81 Fault Alarm Reset 566 82 Door Open 1 83 Keypad Facility 84 T Net Log In Out 586 85 Universal Answer 587 86 USB Call Record 588 87 Delete All VM Message 681 88 VM Page Message Record 682 89 Direct VM Transfer 683 90 Loop Key 684 91 Call Log 685 ...

Page 190: ...zation code 30 VM Mobile Notify 31 Station Message Wait Retrieve 32 CLI IP Message Wait Retrieve 33 x Authorization Code Password Entry Station number up to 12 digits no Flex button 34 Assign DID CALL WAIT Button 35 Message Wait in Executive Secretary pair 36 Send SMS Message 37 Register Mobile Extension 38 Activate Mobile Extension 39 Register Mobile Ext CLI 41 xx Set Wake Up Time Input time 24 h...

Page 191: ...90 SPEED Button Assignment iPECS LIP 7000 only 91 CONF Button Assignment iPECS LIP 7000 only 92 CALL BACK Button Assignment iPECS LIP 7000 only 93 DND Button Assignment iPECS LIP 7000 only 94 FLASH Button Assignment iPECS LIP 7000 only 95 MUTE Button Assignment iPECS LIP 7000 only 96 MONITOR Button Assignment iPECS LIP 7000 only 97 REDIAL Button Assignment iPECS LIP 7000 only 98 FWD Button Assignm...

Page 192: ...tion User Name Registration Input up to 12 characters 35 Display Phone IP Address May require Authorization code 36 Display Phone MAC IP Address 37 Display Phone Version 38 Network Configuration 41 Forced FWD to Destination 42 Call Log Display 43 CLIR Service 44 COLR Service 4 Assign LOOP Button 50 Assign CALL BACK Button 51 Assign CONF Button 52 Assign MUTE Button 53 Assign ICM Button 53 Assign R...

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iPECS LDP-9008D, User Manual

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