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Intermedia Vertical 2-Line Desk Phone, Owner'S Manual, Page: 12 / 59

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Intermedia Vertical 2-Line Desk Phone Owner'S Manual Download Page 12

 

Owner’s Manual 8-23-11  

 

12

 

Standard Setup Options:   
 
This diagram depicts your setup options.   By purchasing the 
optional Wireless Transmitter and Wireless Adapters you may also 
connect Desk Phones wirelessly. 
 

 

 

 

 

Cordless Phones: 

 

This diagram depicts the setup options for Cordless Phones.  
Cordless phones can be used in conjunction with Shared Line 
Phones and the optional Base Unit or they can be installed as Stand 
Alone Phones.  

 

 

Summary of Contents for Vertical 2-Line Desk Phone

Page 1: ...Owner s Manual 8 23 11 1 ACC 1140 PUG Vertical 2 Line Desk Phone Owner s Manual...

Page 2: ...Phone System 15 3 15 Installing Desk Phones 15 Setting up the Stand 18 Wall mounting a Desk Phone 19 Activating the Service 20 3 Using Your Hosted PBX phone system 21 System Description 21 Getting St...

Page 3: ...essages when you are away from the office 36 Returning a Call 36 Change your Voicemail PIN 36 Record a Personal Greeting via the Phone 37 Forward Voicemail Messages via the Phone 37 Logging into your...

Page 4: ...e Web based Admin Portal 49 Logging In 51 Viewing a List of your Phone Numbers and Extensions 52 Moving a Stand Alone Phone 53 Moving a Shared Line Phone 54 Changing the Extension Number of a Phone 55...

Page 5: ...D FCC Part 68 UL60950 Analog extension ports TNV3 CO port TNV3 ADSL port TNV3 Power fail port TNV3 LAN WAN ports SELV Important Safety instructions The following safety information is reprinted from I...

Page 6: ...spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product but take it to a qualified serviceman when some service or repair work is required Opening...

Page 7: ...ify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The Telephone Company may make changes to it s facilities eq...

Page 8: ...access to the network and to these codes Equal Access Requirements This equipment is capable of providing users access to interstate providers of operator services through the use of access codes Modi...

Page 9: ...t be co located or operated in conjunction with any other antenna or transmitter Modifications Changes or modifications not expressly approved by the party responsible for compliance could void the us...

Page 10: ...band data connection as well as the existing data wiring in your office Where you don t have data wiring you may use the optional Wireless Adapters to connect Desk Phones to the optional Base Unit wir...

Page 11: ...ng your new phone system and service you need to perform the following steps 1 Make sure you have received all of your phones and optional equipment 2 Go to www accessline com login Enter your login n...

Page 12: ...tional Wireless Transmitter and Wireless Adapters you may also connect Desk Phones wirelessly Cordless Phones This diagram depicts the setup options for Cordless Phones Cordless phones can be used in...

Page 13: ...r This diagram depicts the setup options for the Fax Adapter The Fax Adapter allows you to use your existing fax machine with the AccessLine DPS service Setup Options that are not supported The follow...

Page 14: ...e is assigned an extension and a phone number Packing list includes a list of your phones and their associated phone numbers and extension You should have also received and email from AccessLine with...

Page 15: ...ect Desk Phones to any data wall jack on your existing network You may connect a Desk Phone to a wall jack or router then connect a PC to the Desk Phone 1 Assemble the Desk Phones Use the included coi...

Page 16: ...r network router switch or wall jack Option 2 Connect Desk phones using your existing data network then connect the phones to your computer If you already have a computer using a wall data jack or rou...

Page 17: ...the wall outlet Then 1 Plug the included LAN cable into the Wireless Adapter 2 Plug the other end of the LAN cable into the back of the phone using the port 3 Plug the Wireless Adapter long power cor...

Page 18: ...f the Desk phone Step A Move the big U type frame 4 downward Step B Move the big U type frame 4 downward to the flat level The small U type frame 5 will get flat concurrently Step C Move the U type le...

Page 19: ...tep A On the back of the phone find the latch 3 on the U type leg and remove it Step B Remove the other latch 4 Step C Remove the U type leg 1 Retain the leg 1 and latches 2 for possible reuse in a de...

Page 20: ...s the billing for your phone line s To activate your phone line s 1 Go to www accessline com login and enter your Administrator Portal login name and password 2 On the 1st screen click Activate Phone...

Page 21: ...FLEX phone system and its features It also explains how to program system settings for your Desk Phones and Cordless Phones Desk Phone Introduction to your 2 Line Desk Phone The Desk Phone is a fully...

Page 22: ...to view your personal phone book See the Desk Phone user guide for instructions on how to add edit and use the personal phone book Press this button to redial the last number Press this button to for...

Page 23: ...set jack on the left side of the phone right next to where the curly handset cord plugs in These are the phone navigation buttons This is the accept button for actions on the phone navigation keys Thi...

Page 24: ...key to start the menu selection process This is the first display shown when you press the LEFT soft key Navigate in the Menu Use the Navigator Control key to scroll to the desired item Press the che...

Page 25: ...BC above the left soft key Press the LEFT soft key to cycle through the options of ABC 123 and abc These options represent characters in upper case numeric digits and characters in lower case While en...

Page 26: ...to go off hook as if the handset were lifted with the Desk Phone speaker and microphone replacing the handset Pressing the key again goes back on hook as if the handset were replaced You may also use...

Page 27: ...the volume level that you experience when using the headset When the phone is ringing use the Volume Control button to adjust the ringing volume Note The Volume level increases decreases by one step f...

Page 28: ...o NOT need to dial 9 to make a phone call Handling Multiple Calls You can make or receive two simultaneous phone calls on your Desk Phone These can be two different phone calls or the calls can be joi...

Page 29: ...phone number or 3 digit extension number 3 Once you have done this the soft key will say Line 1 Press the softkey again to place the new party on hold and at the same time return to the first party M...

Page 30: ...Transfer Used when you have one OR two calls on your phone Note The following instructions assume you are on a call and that your phone only has one call active 1 Press TRANSFER key 2 Your caller wil...

Page 31: ...er This call transfer method is used when you want to transfer a call without tying up two lines on your phone system It uses the AccessLine network to transfer the call instead of the phone system 1...

Page 32: ...hone and all other phones in your Call Park Group 4 To pickup the parked call press the flashing park button on any phone Note When a call is parked on a phone one of the lines on that phone is used u...

Page 33: ...ng Calls To forward all calls from your extension Your Desk Phone supports three types of call forwarding Forward all calls Forwards all calls to the phone number or extension of your choice Forward w...

Page 34: ...me call you can join these two conversations together in a conference If a third call comes in to your phone while you are on a conference call you will hear a notification beep and you will have a fe...

Page 35: ...t You are using speakerphone mode and want to switch to the headset mode Press the headset button and the call will switch to headset mode immediately Headset to Handset You are using the headset and...

Page 36: ...s are available through the keypad Retrieving messages when you are away from the office 1 Dial your Desk Phone and allow it to ring 2 When your voicemail greeting begins to play enter your PIN over y...

Page 37: ...Forward Voicemail Messages via the Phone A user can forward a voicemail from his or her voicemail box to another voicemail box or group of voicemail boxes 1 Once logged in to your voicemail box press...

Page 38: ...ail message from his or her voicemail box to another voicemail once logged into the personal website Voicemail messages my be forwarded via email to anyone or forwarded directly into another persons v...

Page 39: ...d email address fill in your email address the subject line and any message you wish to include 5 Select the delivery method Send a link to the voicemail message or sent the voicemail message as an at...

Page 40: ...Info Tab at the top of the web page 5 Select the Notification button 6 Enter your email address in the space provided you may enter multiple email addresses 7 Select the Display Format what the email...

Page 41: ...ne number 8 For each member you add determine if that person should be Administrator Able to make changes to the group Sender Able to send to this group Recipient Able to receive messages sent to this...

Page 42: ...or use the speakerphone key 2 Press the redial button Mute The mute feature allows you to hear the other party but they cannot hear you To mute the handset or speakerphone during a call 1 Press the m...

Page 43: ...4 Speed Dial 0 9 will be displayed 5 Press the Up or Down arrow Speed Dial Setting will be displayed 6 Press the UP or Down arrow to select the Speed Dial entry and select EDIT 7 Enter the appropriat...

Page 44: ...ct Name Number or Ring 4 Enter the appropriate data for the selection When prompted for an entry press 2 once for 2 twice for A three times for B four times for C press 3 once for 3 twice for D three...

Page 45: ...Answer On will be displayed 5 Using the Up or Down arrow select Off 6 Press the Key 7 Press the LEFT arrow on the navigation pad until the display Quit Confirm Yes appears 8 Press the Key Caller Block...

Page 46: ...RING 3 Press the Key 4 Ring Tone will be displayed Scroll to the country tone you wish to set 5 Press the Key 6 You will be returned to the previous menu Inbound Caller ID Two levels of Call ID are a...

Page 47: ...er the display 2 Use the DOWN arrow of the navigation pad to scroll to DND 3 Press the Key 4 Do Not Disturb On will be displayed 5 Using the Up or Down arrow select Off 6 Press the Key 7 Press the LEF...

Page 48: ...ke configuration changes to phones and other pieces of equipment Some changes can be made through the phone but most changes and capabilities are accessed through the Admin Portal Making Changes throu...

Page 49: ...the display 2 Scroll Down using the DOWN arrow on the navigation pad until Admin is displayed 3 Press the Key 4 Enter the Admin Code 9999 is the default 5 Press the Key 6 Select Phone Lock from the me...

Page 50: ...extension numbers names failover routing and 911 address Upload new hold music or hold messages and assign it to specific phones Create voicemail groups for quickly sending voicemail messages Create C...

Page 51: ...ave received an email from AccessLine with a link to a web page that helps you create your User Name and Password If you have not received this email please contact AccessLine Customer Service 1 Go to...

Page 52: ...numbers and extensions click the Numbers Extensions tab within the Admin Portal You will be presented with a sortable table displaying all phone numbers extensions equipment and services To view detai...

Page 53: ...ith the phone you wish to move 2 Select the 911 Address tab 3 Enter the new address in the address fields provided 4 Wait for the web page to confirm that the address is with the AccessLine coverage a...

Page 54: ...ne or phone system 1 Click the Edit button associated with the phone you wish to move 2 Select the 911 Address tab 3 Enter the new address in the address fields provided 4 Determine if you are moving...

Page 55: ...ay change the extension number of any phone or swap the extension numbers of two phones To change an extension number 1 Enter the new number in the required field 2 Click the Save button Note Note You...

Page 56: ...on knows who is calling To add a display name to a phone 1 Enter the name in the required fields 2 Click the Save button Changing the Time Zone of a Phone Each Stand Alone phone can have a different T...

Page 57: ...ique Outbound Caller ID all phones can have the same Outbound Caller ID or you can choose any Outbound Caller ID for any phone To change the Outbound Caller ID 1 Select between The phone number assign...

Page 58: ...nding calls to the phone s voicemail box Any other phone number such as a cell phone 2 Click the Save button Viewing Call History for a Phone Use this page to view all inbound and outbound calls for t...

Page 59: ...Reference Guide Viewing a list of your phone lines Viewing a list of all your phone equipment Using your own Hold Music Creating Call Park Groups Creating Paging Groups Creating company wide Voicemail...

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