
311
NS3503-16P-4C User Manual
6. TROUBLESHOOTING
This chapter contains information to help you solve any issues. If the Managed Switch is not functioning
properly, make sure the Managed Switch is set up according to instructions in this manual.
The Link LED is not lit
Solution:
Check the cable connection and remove duplex mode of the Managed Switch
Some stations cannot talk to other stations located on the other port
Solution:
Please check the VLAN settings, trunk settings, or port enabled / disabled status.
Performance is poor
Solution:
Check the full duplex status of the Managed Switch. If the Managed Switch is set to full duplex and
the partner is set to half duplex, then the performance will be poor. Please also check the in/out rate
of the port.
Why doesn't the Switch connect to the network
Solution:
1.
Check the LNK/ACT LED on the Managed Switch
2.
Try another port on the Managed Switch
3.
Make sure the cable is installed correctly
4.
Make sure the cable is the right type
5.
Turn off the power. After a few moments, turn on the power again
100BASE-TX port link LED is lit, but the traffic is irregular
Solution:
Check that the attached device is not set to full duplex. Some devices use a physical or software
switch to change duplex modes. Auto-negotiation may not recognize this type of full-duplex setting.
Switch does not power up
Solution:
1.
AC power cord is not inserted or is faulty
2.
Check whether the AC power cord is inserted correctly