52
Troubleshooting
—Continued
There’s no picture from the component
video output when playing a DVD
• When using the component video output,
right-click on the Windows
®
desktop, and
click
Graphics Properties
to open the Dis-
play control panel. Click the
Display Settings
tab, and set the video standard to
HDTV_480p59
or
HDTV_480i59
. If
HDTV_720p59
or
HDTV_1080i59
is
selected, there will be no picture when playing
a DVD. If you select HDTV_720p50 or a set-
ting that ends with something other than
59
,
you may lose the picture completely, so be
careful.
Can’t start playback
• Use only supported discs (page 7).
• The types of discs that can be played in the
NVS-7.7 is dependent on the playback soft-
ware (i.e., Media Center and PowerDVD). For
example, DVD-Audio and Video CD discs can
only be played by PowerDVD.
• The NVS-7.7 supports NTSC. If you attempt
to play a PAL disc, the picture will not display
correctly.
Playback doesn’t start immediately
• It takes time to read a DVD or CD that con-
tains lot of tracks. This is normal.
Audio playback skips, jumps, or is noisy
• If the NVS-7.7 is subjected to vibration, or the
disc is scratched or dirty, audio playback may
skip.
A disc is loaded but doesn’t play
• Make sure the disc is loaded the right way up.
• Make sure the disc isn’t scratched or damaged.
• If you think there may be condensation on the
disc, leave the NVS-7.7 turned on for about 1
hour before using it.
Can’t play a DVD
• Before playing a DVD for the very first time,
you must enter the CyberLink PowerDVD CD
key and obtain a CPPM key code (page 37).
• Check the disc’s region number. The NVS-7.7
can play discs that bear the Region 1 or ALL
logo.
Can’t play a DVD-Audio disc
• DVD-Audio discs can only be played by the
PowerDVD program. Start PowerDVD before
loading the DVD-Audio disc (see page 30 of
the
Media Center Instruction Manual
).
• Before playing a DVD-Audio disc for the very
first time, you must enter the CyberLink Pow-
erDVD CD key and obtain a CPPM key code
(page 37).
Playback is noisy or skips, the first track
doesn’t play, it takes longer than normal to
locate the beginning of tracks, playback
starts in the middle of a track, some sec-
tions of a track cannot be played, playback
stops half way through a track, or the infor-
mation shown on the display is incorrect
• Copy-controlled CDs are special discs that
don’t conform to the audio CD standard and,
therefore, may not work properly in the
NVS-7.7.
Can’t play a disc
• Make sure the disc has been finalized.
On the NVS-7.7, you can’t watch both TV
received via antenna (CATV, TV (NTSC), TV
(ATSC)) and TV received via a cable or satellite
set-top box. The very first time you start Media
Center, you must chose one or the other as the
TV Signal Source in the Media Center Setup
Wizard.
TV reception is noisy
• Check your TV antenna connections (page 26).
• Check the TV Input settings in Media Center
(see page 27 of the
Media Center Instruction
Manual
).
Disc Playback
DVD Playback
DVD-Audio Playback
Copy-controlled CDs
CD-R/RW, DVD±R/RW Playback
TV Reception
NVS-7.7 Hard.book Page 52 Monday, April 17, 2006 9:56 AM
