13
Last Update From Omnipod® Cloud
This entry shows the last time the Omnipod VIEW™ app connected to the Omnipod® Cloud. This
time is not necessarily the last time that the PDM connected to the Omnipod® Cloud (which is what
is shown in the header bar). Therefore, if you do a manual sync (see “Refresh Data with a Sync” on
page 8) but the PDM has not connected to the Cloud recently, the time shown for this entry is more
recent than the time shown in the header bar.
To check the last time that the Omnipod VIEW™ app communicated with the Omnipod® Cloud:
1. Navigate to:
Settings
tab ( ) >
Last update from Omnipod® Cloud
.
2. If the last communication did not happen recently, tap the Sync icon (
) in the header to
request a manual update.
If you cannot connect to the Cloud, check your phone’s Wi-Fi or mobile data connection. For more
information, see “How Omnipod VIEW™ Receives Updates” on page 19.
Help Screen
The Help screen provides a list of frequently asked questions (FAQ) and legal information.
To access the Help screen features:
1. Navigate to:
Settings
tab ( ) >
Help
.
2. Select the desired action from the following table:
To do this:
Tap this:
See the list of frequently asked questions
FAQ
View the Omnipod website
About Us
> then tap the website link
View the warranty, privacy policy, and other terms and
conditions for the Omnipod DISPLAY™ app
About Us
>
Legal Information
, then
tap the option of interest
Software Updates
If you have enabled automatic updates on your phone, any software updates for the Omnipod
VIEW™ app are automatically installed.
If you have not enabled automatic updates, you can check for updates for the Omnipod VIEW™ app
as follows:
1. Navigate to:
Settings
tab ( ) >
Software Update
.
2. Tap the link to go to the VIEW app in the App Store.
3. If an update is shown, download it.
