Infortrend EonStor CS, Maintenance Manual

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EonStor CS Installation Guide
page 28 / 133
Installation Guide
1-3.2 Event log
You can see the event logs in Dashboard. If you received any warning or error, please reference to the Service Guide
about what action should you take to solve the event.
When you see some abnormal event in Dashboard, please reference to the Service Guide to know what to do for the
next action.
1. You can download Service Guide from Download Center . Or export the diagnostic logs to check about your next
action.
2. Export diagnostic logs. Please unzip the diagnostic logs file and find the SupportEvent.xlsx file. In the file, it will
listed all the events that you see on the Dashboard. You can also click the hyperlink in the file to know what the
event log represent is or what you should do for the next action.
Note! Take LD member drive failure detected event as example. You may see an error event reported. Click the
hyperlink and the service guide will be opened automatically. You will see the following table which include the