Inficon Transpector MPS, Operating Manual

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7 - 1
Transpector MPS Operating Manual
Chapter 7
Diagnosing Problems
7.1 Introduction
If you are experiencing trouble with Transpector MPS, first look at Table 7-1 and
see if the problem is listed there. If not, contact INFICON (refer to section 1.3, How
To Contact Customer Support, on page 1-3 ).
7.2 Symptom-Cause-Remedy Chart
Make sure that the insulation on all cables is intact and there is no damage on the
insulating material before using
Table 7-1 .
Table 7-1 Symptom—Cause—Remedy Chart
SYMPTOM CAUSE REMEDY
Power LED does not
turn on +24 V external power supply Check input AC line voltage
to external power supply.
Check +24 V input, verify
input between 20 - 30 V.
Replace power supply.
Electronics failure Return to INFICON for repair.
No communi-
cation to HOST
computer Sensor IP address not
compatible with network Refer to Chapter 2,
Connecting
Transpector MPS
.
Transpector
Communications port (port
80) is not open on the host
computer Either open port 80 on the
host computer or change the
communications port of
Transpector MPS.
Cable connections Make sure cables are
connected to proper
connectors.
Host computer Ethernet card
malfunctioning Replace Ethernet Card on
host computer.