39
Troubleshooting
You can easily correct some of the problems with this product. Before requesting repairs, please check
the following items.
If you are unable to correct the problem using the remedies shown below, contact the store where you
purchased this product.
All functions
The system will not
operate at all.
Electricity is not being supplied to
the power outlet.
Check for a power failure or tripped breaker,
etc.
The power switch is off. The water
temperature and seat temperature
indicator lamps are off.
Press the stop button for 2 seconds or longer
and get the water temperature and seat
temperature indicator lamps on the body to
light up. (See page 22.)
The power plug is not inserted into
the wall outlet.
Insert the power plug securely into the wall
outlet.
Current is leaking.
Remove the power plug from the wall outlet,
let it sit for a while, and insert the plug in the
outlet again. If it still does not operate,
pull
the power plug out and request repairs.
Remote control’s light transmitter
or body’s light receiver is dirty.
Remove the dirt.
The batteries in the remote control
are weak.
Replace the batteries with new batteries. (See
page 38.)
Cause
Remedy
Symptom
Posterior cleaning and bidet cleaning
Water does not spray
out.
The water shutoff valve is closed.
Turn the water shutoff valve counterclockwise.
The strainer is clogged.
Clean the strainer. (See page 31.)
Dirt or water drops are adhering to the
occupied seat sensor.
Remove the dirt or water drops from the
sensor. (See page 20.)
Tap water pressure is low. Spray
strength is set to “Lo”.
Set the spray strength to a higher level.
(See page 23.)
The occupied seat sensor is not
on.
Sit back fully on the toilet seat, or change the
way you sit on the toilet. (See page 20.)
Certain clothing is difficult for the
occupied seat sensor to detect
even if the seat is occupied.
Place your hand close to the occupied seat
sensor. (See page 20.)
The warm water tank is not full of
water.
Carry out a trial operation. (See page 16.)
Cause
Remedy
Symptom
GCW-1220-W-08110.indd 39
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Summary of Contents for CW-RS3-W
Page 1: ...GCW 1220 W 08110 4 indd 1 GCW 1220 W 08110 4 indd 1 2011 07 12 10 50 55 2011 07 12 10 50 55...
Page 2: ...GCW 1220 W 08110 4 indd 2 GCW 1220 W 08110 4 indd 2 2011 07 12 10 50 56 2011 07 12 10 50 56...
Page 3: ...GCW 1220 W 08110 4 indd 3 GCW 1220 W 08110 4 indd 3 2011 07 12 10 50 56 2011 07 12 10 50 56...