Maintenance
Draco vario
DisplayPort
1.2
84
10 Maintenance
10.1 Maintening the Hardware
NOTICE
Possible damage to the mechanical and electronic components
The chassis contains no serviceable parts inside. If the chassis is nevertheless opened and damaged in
the process, the manufacturer's warranty is voided.
The chassis, the extender modules and add-on modules as well as the accessories can be damaged by
cleaning with damp or aggressive cleaning agents. If the chassis is nevertheless cleaned with damp or
aggressive cleaning agents and damaged in the process, the manufacturer's warranty will be voided.
DO NOT open the chassis.
DO NOT open the supplied power supply unit.
In case of failure, contact the supplier or manufacturer.
Remove dust deposits from the device with a dry, antistatic cloth.
10.2 Updating the Firmware via Mini-USB Service Port
There are two possibilities to update the extender firmware via Mini-USB service port:
•
Via management software (see following chapter),
•
Via copy & paste (see chapter 10.2.2, page 90).
NOTICE
To process successful firmware updates and avoid failures:
For firmware update of the extender module, use only stand-alone computers that are not integrated
into the extender module setup.
Ensure that the computer used for the firmware update is not set into standby mode or sleep mode
during the update.
Always update the firmware with firmware of the same name. The firmware of 483 and 493 series are
not compatible with each other. The firmware of 1G extender modules of one series is not compatible
with the firmware of 3G extender modules.
If required, the update files can be requested from the manufacturer’s technical support.
We recommend using the efficient flash update via management software. The parameters set in the
Config.txt
file are retained and the extender module is automatically updated with firmware of the same
name.
Preparation
We recommend using a central location for firmware files, e.g., by using the management software’s option
menu under
Extras > Options > Default Settings > Firmware Directory
.