2 Troubleshooting
KW2D Series Smart RFID Reader User’s Manual
7-3
7
Tro
ub
le
sh
oo
tin
g
RFID tags cannot be
detected.
The IC tag standard of the RFID tag
is not supported.
RFID tags with unsupported IC tag standards cannot be used.
IC tag standards are restricted.
Select the
IC Tag Standard
check boxes to read with the
KW2D Series Smart RFID Reader under
Tag Read Settings
on the
RFID Reader Settings
tab.
The RFID tag signal strength is
weak.
Click for
Reading Distance
under
Tag Read Settings
on
the
RFID Reader Settings
tab and set the RSSI value to 0
(far).
Also make adjustments to
Reading Time
. For details, refer to
Chapter 6 "Tag Read Settings" on page 6-12.
RFID tags are overlapping or
multiple tags are near the front unit.
Keep tags that should not be read 15 cm or more from the
front unit.
There is a device nearby causing
electromagnetic interference.
Do not install the KW2D Series Smart RFID Reader near
devices that cause electromagnetic interference (examples
include electric motors, magnetic valves, and solenoids).
Metal or a metallic film sticker is
applied to RFID tag.
Check if foreign objects are attached to the RFID tag.
An error occurs in
RFID tag verification. The RFID tag is not registered.
Connect to the KW2D Series Smart RFID Reader with the
monitor function and check the authority of the RFID tag. For
details, refer to Chapter 6 "Save unregistered UID to Tag List
The value of the
input relay 0004 is 1.
No project is downloaded to the
KW2D Series Smart RFID Reader.
Download the project to the KW2D Series Smart RFID Reader.
For details, refer to Chapter 6 "4.1 Download project" on page
The value of the
input relay 0005 is 1.
A tag list is not downloaded to the
KW2D Series Smart RFID Reader.
To perform RFID tags verification with a KW2D smart RFID
reader, download the tag list to the KW2D Series Smart RFID
Reader. For details, refer to Chapter 6 "4.1 Download project"
KW RFID
Configurator does
not start.
The computer does not satisfy the
specifications for the operating
environment.
KW RFID Configurator can be used on Windows 10.
The characters in the
tag list of a CSV file
(.csv) imported with
KW RFID
Configurator are
garbled.
The character encoding of the
imported tag list is different from
the character encoding of the
operating system.
A tag list exported with KW RFID Configurator is encoded
using the character encoding of the version of Windows that is
used. To import the file, use a computer with the same
language settings as the computer that exported the file.
To export and import tag lists between operating systems with
different languages, select Unicode text (.txt) when exporting
the tag list.
•
If the password for the project file created in KW RFID Configurator is lost, no method to learn the password
set for the project file is provided. Please manage the password appropriately so that third parties do not
know it.
- Project Password
- Download Password
- Upload Password
•
To remove the password, the KW2D Series Smart RFID Reader must be reset to the factory default settings.
For details, refer to Chapter 6 "Factory reset authority" on page 6-14.
Symptom
Cause
Action
