24
PROBLEM
REASON
SOLUTION
Tap water
tank is leaking.
Tap tank is not properly seated.
The valve may not be
closing properly.
You might have accumulated
mineral scale on the valves.
Reinstall tank.
To test valve, press the small white pin with spring
located at the bottom of tap tank. Do this above
a sink as water will release from the tank.
Fill the tank with half vinegar half hot water
solution from the kitchen faucet. Let it stand for
30 minutes. Drain by pushing on the valve under
the tank. Wash thoroughly with soap and water
before reinstalling back onto AquaTru.
AquaTru is
filtering slower
than usual.
The RO filter might have come
to the end of its life. As the
RO Filter gets older, the filtering
time may increase.
RO Filter may have become
completely clogged.
Depending on the water quality where you live
and your pattern of usage of AquaTru, more fre-
quent filter replacements may be needed. If
the filtering time of one tank takes longer
than 30 minutes (normally it should take
10- 15 minutes), we recommend you replace your
RO Filter (filter #3) regardless of whether or not
the filter change light is on or not.
Replace RO Filter (Part# 10AT100RF01). Very
hard water can slow down the filtering time.
Note:
Longer filtering times do not impact the
efficiency of the filters.
My clean water
has higher TDS
than before.
New VOC Carbon Filter has
been installed.
RO Filter may need to be
changed
Run four tap water tanks to rinse out particles
from new carbon filter.
Generally, RO system lowers TDS readings
by 90% as compared to tap water readings.
If you see less than 80% reduction, you need
to replace the RO Filter.
FAQ & Troubleshooting
