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AQUATRU CARAFE MAINTENANCE
WARNING: AquaTru Carafe has a built-in
maintenance alert to let you know when your
purifier needs some TLC. When the Empty &
Refill Tap Tank and Purifying lights turn on at the same time and the
unit stops filtering water, this indicates Maintenance alert is on.
AquaTru Carafe is designed to complete filtering one full tank in about 12-15 minutes.
If the time to filter one full tank exceeds 30 minutes, the unit will stop filtering, and the
Empty & Refill Tap Tank
and
Purifying
lights will turn on simultaneously. When this
happens, please follow the below maintenance steps to get your AquaTru Carafe back
up and running.
There are 3 main reasons for the filtering time to be slower than usual and the
Maintenance alert to activate:
a. High TDS or Total Dissolved Solids (AKA hard water) in the Tap Tank
b. Scaling inside the RO filter or internal parts of the purifier
c. Valve malfunction
We will go through what to do in each of these cases below.
Cleaning & Maintenance
How to Check if High TDS in the Tap Tank
is Slowing Down the Filtering Time
Remove the Tap Tank from the unit to make sure it is clean and free of any hard water
scale. If you see white hard water deposit inside the unit, descale the Tap Tank by
using AquaTru Descaling Powder (Part #10AT01CADK06). Follow the directions on the
