IBM x3800 - System - 8865, Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3800 Type 8865,” on page 107 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
035-278-001 Adapter NVSRAM test error.
1. Update the RAID controller firmware (see
“Updating the firmware” on page 157).
2. Reseat the RAID controller.
3. Replace the RAID controller.
035-279-001 Adapter Cache test error.
1. Update the RAID controller firmware (see
“Updating the firmware” on page 157).
2. Reseat the RAID controller.
3. Replace the RAID controller.
035-280-001 Adapter Drive test error. Replace the attached drive.
035-281-001 Adapter Drive error. Replace the attached drive.
035-282-001 Adapter Parameters set error.
1. Update the RAID controller firmware (see
“Updating the firmware” on page 157).
2. Reseat the RAID controller.
3. Replace the RAID controller.
035-283-001 Adapter Battery error. Replace the battery module on the RAID controller.
035-xxx-cnn c = ServeRAID channel number, nn = SCSI
ID of failing fixed disk drive.
1. Check the BMC log or system-error log before
replacing a FRU.
2. Reseat the hard disk drive on channel C, SCSI ID
nn.
3. Replace the RAID controller.
035-xxx-snn nn = SCSI ID of failing fixed disk.
1. Check the BMC log or system-error log before
replacing a FRU.
2. Reseat the SCSI disk with ID nn on adapter in
slot s.
3. Replace the RAID controller.
075-xxx-000 Failed power supply test.
1. Reseat the following components:
a. Power supply
b. Microprocessor tray
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Power supply
b. (Trained service technician only)
Microprocessor tray
Chapter 2. Diagnostics
79