IBM x3800 - System - 8865, Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3800 Type 8865,” on page 107 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
System-error log message Action
Power Supply X 12V Under Voltage Fault
1. Reseat the following components:
a. Power supply
b. Power backplane
2. Replace the following components one at a time, in the order
shown, restarting the server each time:
a. Power supply
b. (Trained service technician only) Power backplane
Power Supply X AC Power Removed
1. Connect the ac power cord to power supply X.
2. Replace power supply X.
3. (Trained service technician only) Replace the power backplane.
Power Supply X Current Fault
1. Reseat the following components:
a. Power supply
b. Power backplane
2. Replace the following components one at a time, in the order
shown, restarting the server each time:
a. Power supply
b. (Trained service technician only) Power backplane
Power Supply X DC Good Fault
1. If the power-on LED is lit, reduce the server to the minimum
configuration (see page 104) and replace components one at a
time to isolate the fault.
2. Reseat the following components:
a. Power supply
b. Power backplane
3. Replace the following components one at a time, in the order
shown, restarting the server each time:
a. Power supply
b. (Trained service technician only) Power backplane
Power Supply X Removed
1. Reseat power supply X.
2. Replace power supply X.
3. (Trained service technician only) Replace the power backplane.
Power Supply X Temperature Fault
1. Make sure that the fan air intake areas are clear and well
ventilated.
2. Make sure that all fans are installed and functioning.
3. Reseat power supply X.
4. Replace power supply X.
QA Cache 1.8V Power Good Fault
1. Reseat the microprocessor tray.
2. (Trained service technician only) Reseat the microprocessors.
3. Reseat the microprocessor VRMs, if any are present.
4. (Trained service technician only) Replace the microprocessor
tray.
Chapter 2. Diagnostics
99