IBM x3800 - System - 8865, Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3800 Type 8865,” on page 107 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
System-error log message Action
Hard Drive X Fault
1. Run diagnostics.
2. Reseat the following components:
a. Hard disk drive
b. SAS backplane
3. Replace the components listed in step 1 one at a time, in the
order shown, restarting the server each time.
Hard drive X removal detected Reseat hard disk drive X and restart the server.
Hostname set to <value> by user <USERID> Information only
Hot plug card is not plugged in
1. Make sure that the PCI or PCI-X cables are correctly
connected.
2. Reseat the failing hot-plug cable or adapter.
3. Replace the failing hot-plug cable or adapter.
SMI 1.2V Power Good Fault
1. Reseat the memory cards.
2. Reseat the microprocessor tray.
3. (Trained service technician only) Replace the microprocessor
tray.
Vtt MR 1.5V Power Good Fault
1. Reseat the memory cards.
2. Reseat the microprocessor tray.
3. (Trained service technician only) Replace the microprocessor
tray.
Hvtt IB 1.8V Power Good Fault
1. Reseat the memory cards.
2. Reseat the microprocessor tray.
3. (Trained service technician only) Replace the microprocessor
tray.
Hvtr IB 2.5V Power Good Fault
1. Reseat the memory cards.
2. Reseat the microprocessor tray.
3. (Trained service technician only) Replace the microprocessor
tray.
I/O Card Power Good Fault
1. Reseat the Remote Supervisor Adapter II SlimLine, if one is
present.
2. Reseat the I/O board.
3. Replace the I/O board.
4. (Trained service technician only) Replace the PCI-X board.
IB MR Reg 1.8V Power Good Fault
1. Reseat the memory cards.
2. Reseat the microprocessor tray.
3. (Trained service technician only) Replace the microprocessor
tray.
Invalid CPU configuration Make sure that the microprocessors have been installed in the
correct order (see “Removing and installing a microprocessor” on
page 147).
Chapter 2. Diagnostics
95