IBM TotalStorage NAS 300, User Reference

Page: 108 / 200

Not applicable
You specified a diagnostic test for a device that is not
present.
Aborted
The test could not proceed because of the system
configuration.
Warning
A possible problem was reported during the diagnostic test,
such as a tested device was not installed.
Test specific string
Additional information that you can use to analyze the
problem.
Starting the diagnostic programs
To start the diagnostic programs:
Note: You must connect a keyboard, mouse, and monitor to your appliance in
order to see error messages. If the engine does not recognize the monitor,
keyboard, and mouse, reboot the engine while they are connected. If a
Remote Supervisor Adapter is used for system management, the logs can be
accessed remotely.
1. Ensure you have connected a monitor, keyboard, and mouse to each NAS
Gateway 300. When you have a monitor, keyboard, and mouse attached and
POST completes successfully, one beep sounds. If the NAS Gateway 300 fails
POST, a series of beeps sound (see “Beep symptoms” on page 123 for more
details) and an error message appears on the monitor screen.
Note: You might receive a configuration change informational message about a
newly discovered mouse. Accept the message and continue.
2. Power on the NAS Gateway 300 and watch the screen.
3. When the message F2 for Diagnostics appears, press F2 .
4. Type in the appropriate password; then, press Enter .
Note: To run the diagnostic programs, you must start the NAS Gateway 300
with the highest-level password that is set. That is, if an administrator
password is set, you must enter the administrator password, rather than
the power-on password, to run the diagnostic programs.
5. Select either Extended or Basic from the top of the screen. ( PC-Doctor 2.0
with a copyright statement appears at the bottom of this screen.)
6. When the Diagnostic Programs screen appears, select the test you want to run
from the list that appears; then, follow the instructions on the screen.
Notes:
a. Press F1 while running the diagnostic programs to obtain Help information.
Also press F1 from within a help screen to obtain online documentation from
which you can select different categories. To exit from Help and return to
where you left off, press
Esc .
b. If the NAS Gateway 300 stops during testing and you cannot continue,
restart the NAS Gateway 300 and run the diagnostic programs again.
c. If you run the diagnostic programs with no mouse attached to your NAS
Gateway 300, you will not be able to navigate between test categories using
the Next Cat and Prev Cat buttons. All other functions provided by
mouse-selectable buttons are also available using the function keys.
94
NAS Gateway 300 User’s Reference