What If Your Computer Does Not Work?
Software Problems
Option Problems
Problem
Action
An application program
does not work correctly.
To determine if a problem is caused by the software, verify that:
Your computer has the minimum memory required to use the software.
Refer to the manuals supplied with the software to verify this.
The software is designed to operate with your computer.
Other software works correctly with your computer.
The software you are using works correctly with another computer.
If you have received any error messages when using the application program,
refer to the manuals supplied with the software for a description of the
messages and a solution to the problem.
If the preceding items are correct and there is still a problem, contact your IBM
authorized reseller or IBM marketing representative for help.
Problem
Action
An IBM option that was
just installed does not
work.
Verify that:
The option is designed for the computer.
The option has been installed correctly by following the instructions supplied
with the option.
Other installed options or cables are not loose.
No I/O address or interrupt level conflict has occurred. Use the System
Info of the ThinkPad Features program.
If the test programs for the option did not find the problem, have the computer
and option serviced.
An IBM option that used
to work no longer works.
Verify that:
All the option hardware and cable connections are securely connected.
If the option came with its own test instructions, use those instructions to
test the option.
If the preceding items are correct and the test programs did not find the
problem, have the computer and option serviced.
The serial port does not
work.
Ensure that Serial port is set to Serial_1, Serial_2, Serial_3, or Serial_4 in the
ThinkPad Features program or Easy-Setup.
Chapter 8. Solving Computer Problems
215
Summary of Contents for ThinkPad 755CX
Page 1: ...i ...
Page 6: ...vi IBM ThinkPad 755CX User s Guide ...
Page 16: ...xvi IBM ThinkPad 755CX User s Guide ...
Page 23: ...Getting Started 2 Right Side View 2 1 1 2 2 1 3 3 1 Chapter 1 Getting Started 7 ...
Page 25: ...Getting Started 2 3 1 4 5 6 7 Chapter 1 Getting Started 9 ...
Page 26: ...Getting Started 10 IBM ThinkPad 755CX User s Guide ...
Page 30: ...Locations and Functions InsideView RearView Bottom View 6 14 IBM ThinkPad 755CX User s Guide ...
Page 48: ...Carrying the Computer 32 IBM ThinkPad 755CX User s Guide ...
Page 214: ...Installing the Infrared Device Driver 198 IBM ThinkPad 755CX User s Guide ...
Page 242: ...Getting Service 226 IBM ThinkPad 755CX User s Guide ...
Page 246: ...Avoiding Hardware Conflicts 230 IBM ThinkPad 755CX User s Guide ...
Page 264: ...Additional Information for Telephony Function 248 IBM ThinkPad 755CX User s Guide ...