IBM Storwize V7000, Problem Determination Manual

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Table 45. Upgrade error codes from using the applysoftware command and recommended
actions (continued)
Error Code
The
applysoftware
command explanation Action
EFSSG4158 The specific upgrade cannot
be installed over the current
version. Check the upgrade
documentation and verify
that the level you are coming
from is compatible with the
level you are going to. If the
upgrade level is not
compatible, download the
correct level and try again. If
the upgrade level is
compatible and the error
persists, call the IBM Support
Center.
EFSSG4159 The system is in an
unhealthy state and the
upgrade cannot start. See Chapter 3, “Getting
started troubleshooting,” on
page 9. Determine if the
system has issues.
EFSSG4160 The system has insufficient
file system space. At least 3 GB of space is
required. Remove unneeded
files from the /var file
system.
General upgrade error codes and recommended actions
If any errors are posted during the upgrade process, see Table 46 and take the
described course of action. If the error you see is not listed in this table, call the
IBM Support Center. Follow these guidelines:
1.
Follow the actions in the order presented.
2. After each recommended fix, restart the upgrade by issuing the
applysoftware
command again. If the action fails, try the next recommended action.
3. If the recommended actions fail to resolve the issue, call the IBM Support
Center.
Table 46. Upgrade error codes and recommended actions
Error
Code
Explanation Action
019A Yum update failed. Contact your next level of support.
019B Unable to remove StartBackupTSM
task. Enter the
lscluster
command to verify
that the management service is running
on the active node. (The command fails if
the management service is not running
on the active node.) If the command fails,
type
startmgtsrv
to start it.
019C Unable to determine active
management node. Enter the
lscluster
command to verify
that the management service is running
on the active node. (The command fails if
the management service is not running
on the active node.) If the command fails,
type
startmgtsrv
to start it.
Chapter 7. Recovery procedures
267