MAP 1020: Problem Determination
Purpose of This MAP
Use this MAP to get an error code if you were not provided one by the customer or
you are unable to load diagnostics. If you are able to load the diagnostics, go to
MAP 0020 in the
IBM RS/6000 Diagnostic Information for Multiple Bus Systems.
The Service Processor may have recorded one or more symptoms in its error log. It
is a good idea to examine that error log before proceeding (see Service Processor
System Information Menu).
The Service Processor may have been set by the user to monitor server operations
and to attempt recoveries. You may wish to disable these actions while you diagnose
and service the system. If you disable them, you should make notes of their current
settings for restoration before you leave. Following are the settings of your interest.
Be prepared to record code numbers and use those numbers in the course of
analyzing a problem. Go to “Step 1020-1.”
Step 1020-1
The following steps analyze a failure to load the diagnostic programs.
Note: You are asked questions regarding the operator panel display. You are also
asked to perform certain actions based on displayed POST indicators.
Please be observant of these conditions.
Surveillance
From the Service Processor Setup Menu, go to
the Surveillance Setup Menu and disable
surveillance.
Unattended Start
From the Service Processor System Power
Control Menu, disable unattended start mode.
Reboot Policy
From the System Power Control Menu, go to
the Reboot/Restart Policy Setup Menu and set:
1. Number of reboot attempts to 0 (zero)
2. Use OS-Defined restart policy to No
3. Enable supplemental restart policy to No.
Call Out
From the Call-In/Call-Out Setup Menu, go to the
Serial Port Selection Menu and disable call-out
on both serial ports.
2-6
Service Guide
Summary of Contents for RS6000 - 7026 - H70
Page 1: ...RS 6000 7025 F50 Series IBM Service Guide SA38 0541 01...
Page 6: ...vi Service Guide...
Page 14: ...xiv Service Guide...
Page 16: ...xvi Service Guide...
Page 18: ...Rear View 1 2 Service Guide...
Page 23: ...Operator Panel Chapter 1 Reference Information 1 7...
Page 24: ...System Data Flow 1 8 Service Guide...
Page 120: ...AIX and Physical Location Code Reference Table 3 48 Service Guide...
Page 121: ...Chapter 3 Error Code to FRU Index 3 49...
Page 208: ...5 40 Service Guide...
Page 211: ...Covers Removal 1 Open the door Chapter 6 Removal and Replacement Procedures 6 3...
Page 217: ...b Remove the I O planar cover Chapter 6 Removal and Replacement Procedures 6 9...
Page 222: ...5 Close the door 6 14 Service Guide...
Page 231: ...4 Remove the screw holding the adapter Chapter 6 Removal and Replacement Procedures 6 23...
Page 240: ...4 Remove the Processor card s as described in Processor Card on page 6 35 6 32 Service Guide...
Page 247: ...Chapter 6 Removal and Replacement Procedures 6 39...
Page 251: ...Replacement Replace in reverse order Chapter 6 Removal and Replacement Procedures 6 43...
Page 255: ...Chapter 7 Parts Information Chapter 7 Parts Information 7 1...
Page 256: ...7 2 Service Guide...
Page 278: ...A 16 Service Guide...
Page 318: ...C 4 Service Guide...
Page 333: ...expect 8 r or 7 r or 6 r or 4 r or 3 r delay 2 done Appendix D Modem Configurations D 15...
Page 340: ...D 22 Service Guide...
Page 344: ...E 4 Service Guide...
Page 353: ...VPD vital product data 3 93 Index X 9...
Page 354: ...X 10 Service Guide...
Page 356: ...X 12 Service Guide...
Page 357: ......