v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Types
7971
and
7972,”
on
page
59
to
determine
which
components
are
CRUs
and
which
components
are
FRUs.
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
180-xxx-003
Failed
system
board
LED
test.
(Trained
service
technician
only)
Replace
the
system
board
assembly.
201-198-xxx
Memory
test
aborted.
See
PC
Doctor
logs.
1.
Restart
the
server.
2.
Run
the
diagnostic
test
again.
3.
Reinstall
the
diagnostic
program.
4.
Refer
to
the
error
log
for
additional
information.
201-199-xxx
Unexpected
error.
Test
aborted.
See
PC
Doctor
logs.
1.
Restart
the
server.
2.
Run
the
diagnostic
test
again.
3.
Reinstall
the
diagnostic
program.
4.
Refer
to
the
error
log
for
additional
information.
201-xxx-PBD
Test
failed.
v
P
=
CPU
Number
(1
–
4)
v
B
=
Failing
Bank/Pair
number.
v
D
=
Failing
DIMM
number
within
Failing
CPU
#
P.
v
D
=
9
=
Both
DIMMs
in
the
failing
bank/pair
of
DIMMs.
1.
Reseat
the
failing
DIMM(s);
then;
run
the
memory
diagnostic
test
again.
2.
Replace
the
failing
DIMM(s);
then;
run
the
memory
diagnostic
test
again.
3.
(Trained
service
technician
only)
Replace
the
system
board
assembly.
202-xxx-00n
Failed
system
cache
test.
1.
(Trained
service
technician
only)
Reseat
microprocessor
n
.
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
blade
server
each
time:
a.
(Trained
service
technician
only)
Microprocessor
n
b.
(Trained
service
technician
only)
MPE
board
assembly
(if
microprocessor
n
is
on
the
MPE
unit)
c.
(Trained
service
technician
only)
System
board
assembly
(if
microprocessor
n
is
on
the
blade
server)
217-198-xxx
Could
not
establish
drive
parameters.
1.
Reseat
hard
disk
drive
x
.
2.
Update
the
BIOS
code.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
blade
server
each
time:
a.
Hard
disk
drive
x
b.
(Trained
service
technician
only)
System
board
assembly
217-xxx-000
Failed
hard
disk
drive
test.
Note:
If
RAID
is
configured,
the
SAS
Attached
Disk
number
refers
to
the
RAID
logical
drive.
1.
Reseat
hard
disk
drive
1.
2.
Replace
hard
disk
drive
1.
Chapter
2.
Diagnostics
49
Summary of Contents for LS21 - BladeCenter - 7971
Page 1: ...BladeCenter LS21 Type 7971 and LS41 Type 7972 Problem Determination and Service Guide...
Page 2: ......
Page 3: ...BladeCenter LS21 Type 7971 and LS41 Type 7972 Problem Determination and Service Guide...
Page 8: ...vi BladeCenter LS21 Type 7971 and LS41 Type 7972 Problem Determination and Service Guide...
Page 16: ...xiv BladeCenter LS21 Type 7971 and LS41 Type 7972 Problem Determination and Service Guide...
Page 78: ...62 BladeCenter LS21 Type 7971 and LS41 Type 7972 Problem Determination and Service Guide...
Page 116: ...100 BladeCenter LS21 Type 7971 and LS41 Type 7972 Problem Determination and Service Guide...
Page 128: ...112 BladeCenter LS21 Type 7971 and LS41 Type 7972 Problem Determination and Service Guide...
Page 129: ......
Page 130: ...Part Number 24R9695 Printed in USA 1P P N 24R9695...