IBM LS21 - BladeCenter - 7971, Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Types 7971 and 7972,” on page 59 to determine which components are CRUs
and which components are FRUs.
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
035-xxx-099 No adapters were found. Reseat the adapter (if installed).
075-xxx-000 Failed power supply test. Replace the power supply (see the Hardware
Maintenance Manual and Troubleshooting Guide or
Problem Determination and Service Guide for your
BladeCenter unit).
089-xxx-00n Failed microprocessor test.
1. Reseat the following components:
a. (Trained service technician only) Blade server
microprocessor 1 if n = 0 or 1
b. (Trained service technician only) Blade server
microprocessor 2 if n = 2 or 3
c. (Trained service technician only) MPE unit
microprocessor 1 if n = 4 or 5
d. (Trained service technician only) MPE unit
microprocessor 2 if n = 6 or 7
2. Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. (Trained service technician only) Blade server
microprocessor 1 if n = 0 or 1
b. (Trained service technician only) Blade server
microprocessor 2 if n = 2 or 3
c. (Trained service technician only) MPE unit
microprocessor 1 if n = 4 or 5
d. (Trained service technician only) MPE unit
microprocessor 2 if n = 6 or 7
165-060-000 Service Processor: ASM may be busy
1. Rerun the diagnostics test.
2. Correct other error conditions that might be
keeping the Advanced System Management
(ASM) network or components busy. See the
error log and diagnostic panel.
3. Turn off the blade server and reseat it in the
BladeCenter unit.
4. (Trained service technician only) Replace the
system board assembly.
165-198-000 Service Processor: Aborted
1. Rerun the diagnostic test.
2. Correct other error conditions that might be
keeping the Advanced System Management
(ASM) network or components busy. See the
error log and diagnostic panel.
3. Turn off the blade server and reseat it in the
BladeCenter unit.
4. (Trained service technician only) Replace the
system board assembly.
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BladeCenter LS21 Type 7971 and LS41 Type 7972: Problem Determination and Service Guide