Symptom
Action
The System Management Services menu is
displayed.
The device or media that you are attempting to
boot from might be faulty.
1. Check the SMS error log for any errors. To
check the error log:
v
Select tools
v
Select error log
v
If an error is logged, check the time
stamp.
v
If the error was logged during the current
boot attempt, record it and report it to
your service representative.
v
If no recent error is logged in the error
log, continue to the next step below.
2. If you are attempting to load the Online
Diagnostics, try loading the Standalone
Diagnostics. Otherwise, record error code
M0SCSI01 and report the problem to the
service organization.
The system appears to be stopped, the disk
activity light is on continuously, and a beep was
heard from the system unit.
Record error code M0MEM001 and report the
problem to the service organization.
The system stops with the message
STARTING
SOFTWARE PLEASE WAIT
displayed.
Report error code M0BT0000.
The message
The system will continue the
boot process
is displayed continuously on the
system unit’s console.
Report error code M0SCSI01.
Chapter 8. Hardware Problem Determination
155
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