IBM Intellistation POWER 9112 265 User Manual Download Page 177

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Chapter 9. Repair Action

This chapter describes the steps to replace a failing component and reset the LEDs on
the indicator panel..

1. Replace the failing component with the new component. Refer to Chapter 3 of the

IntelliStation POWER 9112 Model 265 Installation Guide for instructions.

2. Log in as root user.

3. At the command line, type

diag

4. Select Task Selection.

5. Select Log Repair Action.

6. Select the device that was repaired. (If the device is not listed, select sysplanar0)

If the Attention LED remains on after you have completed the repair action and reset
the LEDs, call for service.

157

Summary of Contents for Intellistation POWER 9112 265

Page 1: ...Intellistation POWER 9112 Model 265 User s Guide SA38 0608 00 IBM...

Page 2: ......

Page 3: ...Intellistation POWER 9112 Model 265 User s Guide SA38 0608 00 IBM...

Page 4: ...nts to Information Development Department H6DS 905 6C006 11400 Burnet Road Austin Texas 78758 3493 To send comments electronically use this commercial internet address aix6kpub austin ibm com Any info...

Page 5: ...her Drives 1 Power supply 1 Keyboard 1 Mouse 2 Operator Panel 2 Input Output Ports 2 Security Features 2 Front View 3 Rear View 4 Operator Panel 5 Chapter 2 Using the System 7 Starting the System Unit...

Page 6: ...ain Menu 28 Service Processor Setup Menu 29 Passwords 29 Serial Port Snoop Setup Menu 32 System Power Control Menu 33 System Information Menu 37 Language Selection Menu 40 Call In Call Out Setup Menu...

Page 7: ...d Access Password 80 Unattended Start Mode 80 View Error Log 81 Setup Remote IPL Initial Program Load 82 Change SCSI Settings 85 Select Console 85 Select Boot Options 86 Select Boot Device 87 Configur...

Page 8: ...py 112 Display Alter Sector 113 Display Configuration and Resource List 113 Display Firmware Device Node Information 113 Display Hardware Error Report 114 Display Hardware Vital Product Data 114 Displ...

Page 9: ...132 SCSI BUS Analyzer 133 SCSI Tape Drive Service Aid 134 Spare Sector Availability 135 SSA Service Aid 135 System Fault Indicator 135 System Identify Indicator 136 Update Disk Based Diagnostics 136...

Page 10: ...Test 169 Service Processor Setup Checklist 169 Testing the Setup 170 Testing Call In 170 Testing Call Out 170 Serial Port Configuration 171 Appendix F Modem Configurations 173 Sample Modem Configurati...

Page 11: ...Sample File modem_f cfg 189 Sample File modem_f0 cfg 192 Sample File modem_f1 cfg 195 Index 199 Contents ix...

Page 12: ...x User s Guide...

Page 13: ...lity of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock Before installing or removing signal cables ensure that the power cables for the system un...

Page 14: ...DANGER To prevent electrical shock hazard disconnect all power cables from the electrical outlet before relocating the system xii User s Guide...

Page 15: ...on numbers and approval information CAUTION All IBM laser modules are designed so that there is never any human access to laser radiation above a class 1 level during normal operation user maintenance...

Page 16: ...xiv User s Guide...

Page 17: ...ges or component failures must verify the accuracy of operations performed and data saved or transmitted by the system at or near the time of the outage or failure In addition users must establish pro...

Page 18: ...xvi User s Guide...

Page 19: ...der number SA38 0609 contains reference information maintenance analysis procedures MAPs error codes removal and replacement procedures and a parts catalog v The RS 6000 Eserver pSeries Diagnostic Inf...

Page 20: ...ou do The Healthy Computing Web site gives ergonomic guidelines to help you understand the ergonomic considerations that you should know when working at a computer workstation The address is http www...

Page 21: ...inimum 8 GB maximum Up to sixteen dual inline memory modules to support 256 MB must be installed in matched pairs Media Drives v 3 5 inch 1 44 MB Diskette Drive standard v Three media bays available D...

Page 22: ...Input Output Ports v 25 pin Parallel v 9 pin Serial 3 v Keyboard v Mouse v Ultra3 160 SCSI v Integrated Drive Electronics IDE v 10BaseT5 and 100BaseTX Ethernet Security Features v Power on password v...

Page 23: ...Front View 1 2 3 4 5 6 1 Diskette drive 2 Hot swap disk drives optional 3 Cover release lever 4 CD ROM drive 5 Media bay 6 Operator panel Chapter 1 Introducing the System 3...

Page 24: ...3 64 bit 5V 4 PCI slots 4 5 32 bit 3 3V 5 Parallel connector 6 SCSI connector 7 Attention LED 8 Rack indicator connector 9 Power LED 10 Ethernet connector 2 11 Serial connector 1 12 Ethernet connecto...

Page 25: ...Operator Panel 4 5 1 2 3 1 Power On Switch 2 Reset Switch 3 Display 4 Attention LED 5 Power On LED Chapter 1 Introducing the System 5...

Page 26: ...6 User s Guide...

Page 27: ...If the Power On LED does not come on and there is no indication of power when you press the Power On switch go to Chapter 8 Hardware Problem Determination on page 145 Stopping the System Unit Attenti...

Page 28: ...tem is powered on and blinks slowly when the system is in standby mode 4 System Attention LED System Fault System Identify Indicator Glows amber when the system is in the following states v Normal Sta...

Page 29: ...t go to the indicator panel see Indicator Panel on page 10 inside the server and check which LEDs are on If either of the following conditions exist v No LEDs lit on the indicator panel v PCI LED is t...

Page 30: ...up of amber LEDs that indicate which functional area of the system is experiencing the fault such as Power CPUs Memory Fans If one of these LEDs is on the user or service representative is directed to...

Page 31: ...or panel or display individual LEDs are located on or near the failing components The LEDs are either on the component itself or on the carrier of the component memory card fan memory module CPU The L...

Page 32: ...Server serial number v Any error codes that appear in the operator panel display or console v Any LEDs lit on the indicator panel 2 Call for service You will be given the choice to replace the failin...

Page 33: ...ment and functions depend upon the application used v Numeric keypad is arranged like a calculator to help when typing numbers On all of the keyboards you can adjust the tilt position for typing comfo...

Page 34: ...ding your selection or choosing a command The precise function of your mouse depends on the software you are using The mouse cable plugs into the mouse connector at the rear of the system Handling the...

Page 35: ...the Mouse Use the following steps to clean the mouse 1 Remove the retaining ring by turning it counterclockwise in the direction of the arrow as shown in the illustration 2 Remove the ball 3 Inspect t...

Page 36: ...ecting diskettes is necessary so that important information is not accidentally lost When diskettes are write protected you can read information from the diskettes but you cannot write information to...

Page 37: ...scribes the features of the 40X SCSI 2 CD ROM drive and provides instructions for handling the drive and CD ROM discs The CD ROM is a half high 5 25 8 bit single ended tray loading drive Its features...

Page 38: ...ndition is Off Drive is in standby mode with or without a disc loaded Blinking green Any of the following v Drive tray is inserted The light blinks while the drive completes the initialization checkou...

Page 39: ...write on the surface v Do not store or place the compact disc in direct sunlight v Do not use benzene thinners or other cleaners to clean the compact disc v Do not bend the compact disc Other Handling...

Page 40: ...e straightened end of a paper clip into the emergency eject hole until you feel some resistance See Front View of CD ROM Drive on page 18 if you are not sure where the emergency eject hole is located...

Page 41: ...ttempts to restart until the system either restarts successfully or a predetermined retry threshold is reached In the event the service processor is unsuccessful in bringing the system online or in th...

Page 42: ...ystem as the problem reporting server A single system accessible over the user network can be used as the central server for all the other systems on the local area network LAN that are running the Se...

Page 43: ...erating with standby power Service processor menus are also available when server power is on and the service processor has detected a server problem such as surveillance failure During the first powe...

Page 44: ...f System Y2 Read NVRAM Y2 Reset Service Processor Y2 Setup Reboot Restart Policy Y2 Start Talk Mode Y2 Enable Disable Console Mirroring Y2 Y1 Select Modem Line Speed Y2 Y1 Enable Disable Modem Y2 Y1 S...

Page 45: ...processor you must press a key on the ASCII terminal to confirm its presence After OK displays on the operator panel the service processor prompts you for a password if set and when verified displays...

Page 46: ...m is being used to communicate with the service processor v Power On System Allows the user to power on the system v Read VPD Image from Last System Boot Displays manufacturer vital product data such...

Page 47: ...Log on page 53 for an example of the error log v Read System POST Errors This option should only be used by service personnel to display additional error log information v View System Environmental C...

Page 48: ...your system reports in problem messages This name helps your support team for example your system administrator network administrator or service representative to more quickly identify the location c...

Page 49: ...om the Service Processor menu or from the System Management Services menus For security purposes the service processor counts the number of attempts to enter correct passwords The results of not recog...

Page 50: ...access to service processor menus and is usually available to all users who are allowed to power on the system v Enable Disable Console Mirroring When console mirroring is enabled the service processo...

Page 51: ...EPROM Attention Only the service processor firmware can be updated from the service processor menus the system firmware cannot be updated from the service processor menus A service processor firmware...

Page 52: ...nsole on serial port 1 Use the Snoop Serial Port option to select the serial port to snoop Note Only serial port 1 is supported After serial port snooping is correctly configured at any point after th...

Page 53: ...wer on after a power failure Unattended start mode can also be set using SMS menus v Ring Indicate Power On Menu Ring indicate power on is an alternate method of dialing in without establishing a serv...

Page 54: ...as the operating system to major system faults by reading the setting of the operating system parameter Automatically Restart Reboot After a System Crash This parameter may or may not be defined depen...

Page 55: ...No1 False2 Yes1 Yes True No No1 True No Yes Restarts True Yes1 No1 Restarts True Yes1 Yes Restarts 1 Service processor default 2 AIX default v Power On System Allows immediate power on of the system F...

Page 56: ...g the Service Mode Boot from Saved list option This selection causes the system to perform a service mode boot using the service mode boot list saved in NVRAM If the system boots AIX from the disk dri...

Page 57: ...Read Progress Indicators From Last System Boot 3 Read Service Processor Error Logs 4 Read System POST Errors 5 Read NVRAM 6 Read Service Processor Configuration 7 View System Environmental Conditions...

Page 58: ...ronmental sensors and reports the results to the user Use this option when surveillance fails because it allows the user to determine the environmental conditions that may be related to the failure v...

Page 59: ...shown Each memory DIMM can be in one of following states Configured by system The memory DIMM is present and has not exceeded the failure threshold It has been configured by the system and is availabl...

Page 60: ...e system fault system identify LED can also be set and reset using tasks in the AIX Service Aids Language Selection Menu The service processor menus and messages are available in different languages T...

Page 61: ...Menu 99 Exit from Menus 1 v Modem Configuration Menu see Modem Configuration Menu on page 42 v Serial Port Selection Menu see Serial Port Selection Menu on page 42 v Serial Port Speed Setup Menu see S...

Page 62: ...Port 1 Modem Configuration File Name Port 2 Modem Configuration File Name To make changes First select the port and then the configuration file name Modem Ports 1 Serial port 1 2 Serial port 2 Modem...

Page 63: ...p Menu 1 Service Center Telephone Number Currently Unassigned 2 Customer Administration Center Telephone Number Currently Unassigned 3 Digital Pager Telephone Number Currently Unassigned 4 Customer Vo...

Page 64: ...another modem Therefore even though the paging was successful the error message causes the service processor to retry continuing to place pager calls for the number of retries specified in the Call Ou...

Page 65: ...ce center Customer administration center Pager If call out policy is set to all the service processor attempts a call out to the following numbers in the order listed 1 Service center 2 Customer admin...

Page 66: ...ve entered the phone numbers for the digital pager and customer voice for test purposes These numbers are used to determine whether call out is working during the call out test The call out test shoul...

Page 67: ...cy Refer to the AIX shutdown t command for details on setting the timer Note If an ac power loss is in progress when the timed power on attempt occurs the server cannot power on when ac power is resto...

Page 68: ...oftware induced failure the service processor can initiate a reboot restart process based on the settings in the Service Processor Reboot Restart Policy Setup Menu and the OS automatic restart setting...

Page 69: ...ed are the ones that experienced the following failures v A boot time test failure v Run time recoverable errors over the error threshold prior to the current boot phase v Run time irrecoverable error...

Page 70: ...t is enabled the service processor calls to report the failure and displays the operating system surveillance failure code on the operator panel Operating System Surveillance The operating system surv...

Page 71: ...tal failures v Restarts To enable the call out feature do the following 1 Have a modem connected to serial port 1 or 2 2 Set up the following using the service processor menus or diagnostic service ai...

Page 72: ...directly to your server or connected through another modem Remote console mirroring can be invoked in two ways v Remote session first then local session added 1 Remote session already in progress 2 Re...

Page 73: ...from the following Web site http www rs6000 ibm com support micro After the update diskette has been made from the service processor main menu select Service Processor Setup Then select Reprogram Ser...

Page 74: ...he server The service processor does not wait for user input or power on command but moves through the phase and into the bring up phase Access SMS menus or service processor menus to reset the unatte...

Page 75: ...vice processor can dial a preprogrammed telephone number in the event of an IPL failure The service processor issues an error report with the last reported IPL status indicated and any other available...

Page 76: ...bring up phase scenario where two reboot attempts are made before placing an outgoing call Service Processor Procedures in Service Mode When the system is in service mode the following service process...

Page 77: ...is displayed at the bottom right corner of the initial logo screen Note the version number processor upgrades may require a specific version of firmware to be installed in your system unit Update Sys...

Page 78: ...ollowing screen displays System Management Services Config Multiboot Utilities Exit You can also press F8 here to enter the open firmware OK prompt This should only be done by service personnel to obt...

Page 79: ...rds enable the unattended start mode set and view the addresses of your system s SCSI controllers select the active console view or clear the firmware error log and update your system unit s firmware...

Page 80: ...ize 512MB Memory Card slot 1 Module Slot 1 size 512MB Device Name PowerPC POWER3 375 MHz PowerPC POWER3 375 MHz L2 Cache 4096K L2 Cache 4096K Memory LPT addr 378 addr 3F8 addr 9999FF111R addr 2F8 Serv...

Page 81: ...llows you to choose which operating system to use Choosing an operating system causes the system to start This option is supported by AIX However not all operating systems support this option If you r...

Page 82: ...boot sequence is 1 Diskette drive 2 CD ROM drive 3 Tape drive 4 Hard disk drive 5 Network adapter To change the custom boot list enter a new order in the New column then click on the Save icon The lis...

Page 83: ...ay Password Enables you to set password protection for turning on the system unit and for using system administration tools Go to Password on page 65 Spin Delay Enables you to change the spin up delay...

Page 84: ...ID Allows you to view and change the addresses IDs of the SCSI controllers attached to your system unit Go to SCSI ID on page 76 Console Allows the user to select which console to use to display the S...

Page 85: ...it the power on access status icon is shown in the locked position If a power on access password is not set then the power on access status icon is shown in the unlocked position as shown in the prece...

Page 86: ...te that your system unit now requires the password you just entered during the power on process If you previously had set a power on access password and want to remove it select the Remove icon After...

Page 87: ...you must enable the unattended start mode See the System Power Control Menu on page 33 for instructions on enabling the unattended start mode which allows the system unit to turn on whenever ac power...

Page 88: ...ition to indicate that your system now requires the password you just entered before running system programs If you previously had set a privileged access password and want to remove it select the Rem...

Page 89: ...ally or you can use a default setting All values are measured in seconds The default is two seconds After you have entered the new spin up delay values use the arrow keys to highlight the Save icon an...

Page 90: ...1 M1 10 Date Time Error Code Location Selecting the Clear icon erases the entries in this log This error log only shows the first and last errors Note The time stamp in this error log is coordinated u...

Page 91: ...RIPL Selecting the Remote Initial Program Load RIPL icon gives you access to the following selections Set Address Exit Ping Config Chapter 4 Using System Management Services 71...

Page 92: ...ny of the addresses is incomplete or contains a number other than 0 to 255 an error message displays when you select the Save icon To clear this error correct the address and select Save again Attenti...

Page 93: ...lient Addr Ping Setup Exit 000 000 000 000 000 000 000 000 000 000 000 000 Gateway Addr Server Addr Subnet Mask Adapter 255 255 255 000 To change an address press the backspace key on the highlighted...

Page 94: ...net Integrated Ping To use this screen do the following 1 Use the arrow keys or mouse to highlight an adapter to configure Note Clicking with the mouse sends the ping If you use the arrow keys you mus...

Page 95: ...rs requiring configuration to display To use this screen do the following 1 Use the arrow keys or mouse to highlight an adapter to configure 2 Press the spacebar to select the adapter 3 Highlight the...

Page 96: ...ow keys then use the spacebar to scroll through available IDs After you have entered the new address use the left or right arrow keys or mouse to highlight the Save icon and press Enter At any time in...

Page 97: ...density 1 44 MB diskette that has been formatted for DOS 2 Obtain the system firmware update image file from one of the following sources a From the Web address http www rs6000 ibm com support micro b...

Page 98: ...umber Processor and other device upgrades may require a specific version of firmware to be installed in your system Update System Firmware is an option under the Main Menu On all menus except the Main...

Page 99: ...er or Select a Navigator key _ Select Language Note Your TTY must support the ISO 8859 character set to properly display languages other than English This option allows you to change the language used...

Page 100: ...privileged access password has been enabled you are asked for the privileged access password at startup every time you boot your system If you previously had set a privileged access password and want...

Page 101: ...ear error log Navigator keys M return to main menu ESC key return to previous screen X eXit System Management Services Type the number of the menu item and press Enter or Select a Navigator key _ Note...

Page 102: ...ng the IP Internet Protocol Parameters option displays the following screen IP Parameters 1 Client IP Address 000 000 000 000 2 Server IP Address 000 000 000 000 3 Gateway IP Address 000 000 000 000 4...

Page 103: ...u ESC key return to previous screen X eXit System Management Services Type the number of the menu item and press Enter or Select a Navigator key _ Selecting an adapter on this screen displays configur...

Page 104: ...menu ESC key return to previous screen X eXit System Management Services Type the number of the menu item and press Enter or Select a Navigator key _ Select Ping from the Network Parameters Menu to t...

Page 105: ...dresses of the SCSI controllers attached to your system SCSI Utilities 1 Change Hardware Spin Up Delay 2 Change SCSI Id Navigator keys M return to main menu ESC key return to previous screen X eXit Sy...

Page 106: ...the appropriate parameters as to the location of the operating system in a particular hard disk See the bootlist command in your AIX documentation The AIX Documentation library is available at the fo...

Page 107: ...to main menu ESC key return to previous screen X eXit System Management Services Type the number of the menu item and press Enter or Select a Navigator key _ Display Current Settings Lists the current...

Page 108: ...Device Number Position Name 1 1 Diskette 2 2 Port E2 100 10 Ethernet Adapter Integrated 3 Port E1 100 10 Ethernet Adapter Integrated 4 3 IDE CD ROM 5 4 SCSI 36 4 MB Hard Disk id 0 0 Integrated 6 Navig...

Page 109: ...dule slot 2 size 512MB Memory card slot 1 module slot 3 size 512MB Memory card slot 1 module slot 4 size 512MB Service Processor Tablet Port LPT addr 378 COM addr 3F8 COM addr 2F8 Keyboard Mouse Diske...

Page 110: ...ailed instructions on using the SMS utilities to update system and service processor firmware can be obtained from the following Web site http www rs6000 ibm com support micro If you are not able to o...

Page 111: ...ics The AIX error log and certain SMIT functions are only available when diagnostics are run from the disk drive v When running Online Diagnostics device support for some devices may not have been ins...

Page 112: ...he diagnostic CD ROM disc can only be ejected after the system has been powered off and then powered on Standalone mode or after the diagnostics program has terminated Online concurrent mode The diagn...

Page 113: ...he bootlist after the boot disk drive This allows the system to boot up in Standalone Diagnostics from the NIM server should there be a problem booting from the disk drive Refer to the Multiboot secti...

Page 114: ...nitial Program Load Setup 9 Depending on the console type select Set Address or IP Parameters 10 Enter the client address server address gateway address if applicable and subnet mask into the Remote I...

Page 115: ...s v The bootlist on the client might be incorrect v Cstate on the NIM server might be incorrect v There might be network problems preventing you from connecting to the NIM server Verify the settings a...

Page 116: ...on to display the lockout status The system you locked out should have a red X displayed indicating it is locked out Use the following procedure to unlock the service agent 1 Click the Administration...

Page 117: ...3161 display terminal Refer to the tables in Appendix C General Attributes Required When Using a TTY Terminal on page 163 for a list of attributes for the 3161 ASCII Display Terminal and for two other...

Page 118: ...rminal to shut down the diagnostics before turning off the system unit Note Pressing the F3 key from a defined terminal produces a Confirm Exit menu which offers two options continuing with the shut d...

Page 119: ...he DIAGNOSTIC OPERATING INSTRUCTIONS Press the F3 key again to return to the operating system prompt Be sure to vary on any resource you had varied to off v Press the Ctrl D key sequence to log off fr...

Page 120: ...e Diagnostics Note Error Log Analysis is not done by the Standalone Diagnostics If running from the diagnostic CD ROM disc the CD ROM drive and the SCSI controller that controls it cannot be tested by...

Page 121: ...ented showing all resources supported by the task You can use a fast path method to perform a task by using the diag command and the T flag The fast path tasks are as follows v Certify certifies media...

Page 122: ...crocode v Fibre Channel RAID Service Aids v Flash SK NET FDDI Firmware v Format Media v Generic Microcode Download v Local Area Network Analyzer v Log Repair Action v Periodic Diagnostics v PCI RAID P...

Page 123: ...in the AIX system error log The service aid displays the errors and the associated service actions Entries that do not require any service actions are ignored Backup and Restore Media This service aid...

Page 124: ...d Errors If the drive is reset during a certify operation the operation is restarted If the drive is reset again the certify operation is terminated and the user is asked to run diagnostics on the dri...

Page 125: ...e disk The Erase Disk option writes one or more patterns to the disk An additional option allows data in a selectable block to be read and displayed on the system console To use the Erase Disk option...

Page 126: ...he command syntax diag c d deviceName T format s fmtcert erase a read write F Flag Description fmtcert Formats and certifies the disk erase Overwrites the data on the disk Available in no console mode...

Page 127: ...TTY port defined on the adapter Dials and LPF keys can then be defined on the port Before configuring Dials or LPF keys on a serial port you must remove all defined TTYs To determine if there are any...

Page 128: ...fined Restart Policy is set to Yes the system attempts to reboot from a crash if the operating system has an enabled Defined Restart or Reboot Policy When Use the O S Defined Restart Policy is set to...

Page 129: ...all Out Authorized on S1 on off Call Out Authorized on S2 on off Call Out allows the Service Processor to place calls for maintenance v S1 Line Speed S2 Line Speed A list of line speeds is available b...

Page 130: ...Policy is set to all call out attempts to call all of the following numbers in the order listed 1 Service Center 2 Customer Administration Center 3 Pager v Customer RETAIN Login ID Customer RETAIN Lo...

Page 131: ...urveillance Policy This service aid monitors the system for hang conditions that is hardware or software failures that cause operating system inactivity When enabled and surveillance detects operating...

Page 132: ...re listed If no resources are available to be deleted then none are listed Disk Maintenance This service aid provides the following options for the fixed disk maintenance v Disk to Disk Copy v Display...

Page 133: ...s service aid because inappropriate modification to some disk sectors can result in the total loss of all data on the disk This selection allows the user to display and alter information on a disk sec...

Page 134: ...n the system is rebooted from the hard disk LAN or Standalone media When booting from Standalone Diagnostics this service aid can convert the logged information into a readable format that can help to...

Page 135: ...e This option is only displayed when you run Online Diagnostics in Service Mode v Include Advanced Diagnostics This option allows the user to enable including the Advanced Diagnostics the default is o...

Page 136: ...r log This information is stored in the var adm ras directory You can run the command from the AIX command line by typing usr lpp diagnostics bin diagrpt o smmddyy mmddyy a r Flag Description o Displa...

Page 137: ...lanar0 to determine what repair action is needed v Hardware Busy The system has repeatedly returned a busy indication and a reading is not available Try the service aid again If the problem continues...

Page 138: ...s returned by default Examples 1 Display a list of the environmental sensors usr lpp diagnostics bin uesensor l Following is the result of running the example command only Sensor Fan Speed Status Norm...

Page 139: ...for a PCI SCSI RAID Adapter diag c d RAIDadapterName T download B D P Flag Description B Download boot block microcode default to functional microcode D Microcode is on diskette default to etc microco...

Page 140: ...The default is etc microcode l Level of microcode image to be installed Latest in default f Install the microcode on the device even if the current level is unavailable on the source Download Microcod...

Page 141: ...ysical Disk This selection formats a selected disk drive You can run this task from the AIX command line The syntax of the fastpath command is as follows diag T format Array Controller Microcode Downl...

Page 142: ...fy the number 0 3 of patterns to be written The patterns are written serially that is the first pattern is written to all blocks Then the next pattern is written to all blocks overlaying the previous...

Page 143: ...erased due to errors accessing grown defect map Note The Erase Disk option in command line mode uses default values To selectively read or write use the diag command in console mode Hardfile Attached...

Page 144: ...o store the data hard disk or removable media Generic Microcode Download This service aid provides a means of executing a generic script from a diskette The intended purpose for this generic script is...

Page 145: ...mediately after adding removing or replacing any device Start the Missing Options Resolution Procedure is by running the diag a command If the Missing Options Resolution Procedure runs with no menus o...

Page 146: ...tempts to put the selected device in the PCI hot plug slot into the Defined state This action must be done before any attempted hot plug function If the unconfigure function fails it is possible that...

Page 147: ...ched to a SES device This function lists all the slots that support hot swap that are occupied or empty When a slot is selected for identification the visual indicator for the slot is set to the Ident...

Page 148: ...e used This flag is only applicable when running an option such as identify or remove d Indicates the SCSI device T Specifies the task to run RAID Hot Plug Devices This selection starts the PCI SCSI 2...

Page 149: ...k Identify This selection identifies physical disks connected to a PCI SCSI 2 F W RAID adapter This task can be run directly from the AIX command line The syntax of the command is as follows diag c d...

Page 150: ...ments pertain to all exercisers v Only supported on CHRP platforms v Only supported in concurrent or service modes v Not supported from standalone diagnostics v System performance will be degraded whi...

Page 151: ...d run the Error Log Analysis task If Error Log Analysis does not report a problem then contact your service support structure Exerciser Commands CMD Use the following commands as needed in the exercis...

Page 152: ...r automatically rewinds the tape Test Requirements are v Tape device v Test Diagnostic Cartridge P N depends upon tape device Diskette Exerciser The diskette exerciser is labeled fdx where x is the nu...

Page 153: ...then displays one of the following messages v The exerciser transmitted a SCSI Inquiry command and received a valid response back without any errors being detected v The exerciser transmitted a SCSI I...

Page 154: ...e diskette data files When the trace table is written to a disk file the service aid prompts for a file name The default name is tmp TRACE x where x is the AIX name of the SCSI tape drive being tested...

Page 155: ...AIX command line The syntax of the command is as follows diag c d deviceName T chkspares SSA Service Aid This service aid provides tools for diagnosing and resolving problems on SSA attached devices T...

Page 156: ...y or set the system identify indicator on systems that support this function The system identify indicator is used to help physically identify a particular system in group of systems Refer to the syst...

Page 157: ...update instructions with the kit or the service guide for the system unit to determine the current level of the system unit or service processor flash memory When this service aid is run from online...

Page 158: ...ystem Do not use this command if more than one user is logged on to the system 7135 RAIDiant Array Service Aid The 7135 RAIDiant Array service aids contain the following functions v Certify LUN Reads...

Page 159: ...ad the previous level of microcode default to latest level Physical Disk Format Usage diag c d deviceName T format l ChId Flag Description l Physical disk channel ID for example 27 Physical Disk Certi...

Page 160: ...140 User s Guide...

Page 161: ...service mode or standalone diagnostics If the online diagnostics are installed run them See the operator manual for your type of ASCII terminal to find the key sequences you need in order to respond...

Page 162: ...unction Selection menu to initialize the operating system environment before you can continue with the diagnostics 3 To do a general checkout with minimal operator action select the Diagnostic Routine...

Page 163: ...ollow the displayed instructions 2 Press the F3 key once then follow the displayed instructions to shut down the system If you changed any attributes on your virtual terminal window to run the diagnos...

Page 164: ...144 User s Guide...

Page 165: ...needed to restore the system to correct operation Step 1 Considerations before Running This Procedure Note See the operator manual for your ASCII terminal to find the key sequences you need to respond...

Page 166: ...to shut down your system 1 At the system prompt stop the operating system using the appropriate command for your operating system 2 After the operating system is stopped turn off the system unit 3 3...

Page 167: ...ay problem NO Go to Step 8 YES Go to Step 10 on page 148 Step 8 Starting at the top of the following table find your symptom and follow the instructions given in the Action column Symptom Action Displ...

Page 168: ...Enter key is within one horizontal row of keys Record error code M0KBD001 and report the problem to the service organization 102 key keyboard Identify by the type of Enter key used The Enter key exten...

Page 169: ...ayed Follow the displayed instructions until either the Diagnostic Mode Selection menu or an SRN is displayed If the Diagnostic Mode Selection menu is displayed select Problem Determination and go to...

Page 170: ...on the resources you are having problems with or select the All Resources option to check all of the configured resources Find the response in the following table and follow the instructions given in...

Page 171: ...are changed Step 17 This step loads the Standalone Diagnostics If you are unable to load the diagnostics go to Step 8 on page 147 1 Turn on the power 2 Insert the diagnostic CD ROM into the CD ROM dr...

Page 172: ...Step 2 Step 2 Are the Online Diagnostics installed on this system NO Go to Step 4 on page 153 YES Go to Step 3 Step 3 This step attempts to load Online Diagnostics in service mode 1 Turn off the power...

Page 173: ...the room temperature is within 60 90 F If you do not find a problem record error code M0PS0000 and report the problem to the service organization The system appears to be stopped and NO beep was hear...

Page 174: ...tart over at the beginning of this step If you are sure that you pressed the correct key in a timely manner go to Step 7 The system does not respond when the password is entered Go to Step 7 The syste...

Page 175: ...below 2 If you are attempting to load the Online Diagnostics try loading the Standalone Diagnostics Otherwise record error code M0SCSI01 and report the problem to the service organization The system...

Page 176: ...ithin one horizontal row of keys Record error code M0KBD001 and report the problem to the service organization 102 key keyboard Identify by the type of Enter key used The Enter key extends into two ho...

Page 177: ...Chapter 3 of the IntelliStation POWER 9112 Model 265 Installation Guide for instructions 2 Log in as root user 3 At the command line type diag 4 Select Task Selection 5 Select Log Repair Action 6 Sel...

Page 178: ...158 User s Guide...

Page 179: ...uipment For information on proper disposal of the batteries in this product please contact IBM at 1 800 426 4333 For information on disposal of sealed lead acid or nickel cadmium batteries outside the...

Page 180: ...he A weighted sound pressure level at the 1 meter bystander positions for a random sample of machines 3 All measurements made in conformance with ISO 7779 and declared in conformance with ISO 9296 4 S...

Page 181: ...untry where such provisions are inconsistent with local law THIS MANUAL IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES O...

Page 182: ...162 User s Guide...

Page 183: ...escriptions with those of your terminal and set your attributes accordingly Generated Code Set ASCII Screen Normal Normal Uses the EIA 232 interface protocol Row and Column 24 x 80 24 x 80 Uses the EI...

Page 184: ...unit when the Trace key is pressed Additional Communication Attributes The following communication attributes are for the 3151 3161 and 3164 terminals Communication Setup Attributes 3151 11 31 41 Sett...

Page 185: ...erminal waits for 100 ms for the system unit to respond Additional Keyboard Attributes The following keyboard attributes are for the keyboard attached to the 3151 3161 and 3164 terminals Keyboard Setu...

Page 186: ...ettings 3161 3164 Settings Description Line speed 9600 9600 9600 Uses 19200 or 9600 bps bits per second line speed to communicate with the system unit Word length bits 8 8 8 Selects eight bits as a da...

Page 187: ...last five characters of the ROM level represent a date in a yyddd format where yy is the last two digits of the year and ddd is the Gregorian date of the firmware Check the Web site at http www rs6000...

Page 188: ...include the periods in the commands shown above c AIX commands are case sensitive Type them exactly as shown You are asked by the system for confirmation to proceed with the firmware update and the r...

Page 189: ...ystem power remains off 4 Start the service processor menus See Service Processor Menus on page 25 5 Set the system name See Privileged User Menus on page 28 6 Enable surveillance See OS Surveillance...

Page 190: ...e login prompt displays you have successfully called the service processor 5 Type logout to disconnect from the operating system The message No Carrier displays on your remote terminal 6 Call your ser...

Page 191: ...erial ports already configured type lsdev Cc tty If no serial ports are configured none are listed If you want to configure serial ports that are not listed continue with the remaining steps 3 Identif...

Page 192: ...172 User s Guide...

Page 193: ...cessor firmware in the usr share modems subdirectory if your server is using AIX with the following names A listing of each specific file is included in this appendix Generic Modem Configuration Files...

Page 194: ...ine should attach to the PTSN connector If No continue with step 3 3 Does your modem respond to the extended command set prefixed with If Yes go to step 5 If No continue with step 4 4 Does your modem...

Page 195: ...is recommended you select settings that enable hardware flow control and respond to DTR Note Some older modems do not respond to the X0 or R1 commands Edit out these commands from the modem configurat...

Page 196: ...up your serial ports line speeds authorizations and telephone numbers from the service processor menus use the service aid to specify your customized modem configuration files If you have not already...

Page 197: ...nged from the factory default settings Xon Xoff Modems Some early modems assume software flow control Xon Xoff between the computer and the modem Modems with this design send extra characters during a...

Page 198: ...ronmental conditions occur after your modem has been initialized it might be necessary to recover your modem to a known state If your modem communicates correctly with remote users it is probably in c...

Page 199: ...sage NO CARRIER on your remote terminal If Yes this is the correct response The modem is set up correctly If No try another Dn setting for your server s modem See your model manual for this informatio...

Page 200: ...terminal will no longer experience the connection loss v If a local console is not a permanent part of your server you can still assign either the unused graphics console or the unused serial port as...

Page 201: ...n phone number PROGRAMMING NOTE No blanks between double quote marks condout send AT F E2E0T r Reset to factory defaults Reliable mode Echo off ignore 0 r or OK r n timeout 2 Ignore modem response sen...

Page 202: ...ing or timeout Expect a connection response expect 33 r or 31 r or 28 r or 26 r or 24 r or 21 r or 19 r or 13 r or 12 r or 1 r busy 7 r timeout 60 done page send ATDT N R r N pager call center number...

Page 203: ...dout send AT F E0E0 r Reset to factory defaults E0 data compression disabled E0 echo disabled ignore 0 r or OK r n timeout 2 Ignore modem response send AT F0 Q2S8 6 r Trellis modulation disabled Retra...

Page 204: ...ait time to enter paging number R return number expect 0 r or 3 r timeout 30 Confirm successful command delay 2 Wait before hanging up send Assure command mode delay 2 Allow mode switching delay send...

Page 205: ...cape to command mode S0 2 Answer on second ring H0 Hang up T Tone mode When used as T r it is a no op to maintain program synchronization when modem may will echo the commands N Call Out phone number...

Page 206: ...xpect 2 r timeout 10 Pick up second ring or timeout Expect a connection response expect 16 r or 15 r or 14 r or 12 r or 10 r or 5 r or 1 r timeout 60 done page send ATDT N R r N pager call center numb...

Page 207: ...scape to command mode S0 2 Answer on second ring H0 Hang up X0 0 Limit modem response codes T Tone mode When used as T r it is a no op to maintain program synchronization when modem may will echo the...

Page 208: ...2 r timeout 1 Ignore first ring expect 2 r timeout 10 Pick up second ring or timeout Expect a connection response expect 16 r or 15 r or 14 r or 12 r or 10 r or 5 r or 1 r timeout 60 done page send A...

Page 209: ...inhibit Escape to command mode S0 2 Answer on second ring H0 Hang up X0 0 Limit modem response codes T Tone mode When used as T r it is a no op to maintain program synchronization when modem may will...

Page 210: ...expect 0 r timeout 2 Confirm command successful done waitcall ignore 2 r timeout 1 Ignore first ring expect 2 r timeout 10 Pick up second ring or timeout Expect a connection response expect 16 r or 15...

Page 211: ...responses expect 8 r or 7 r or 6 r or 4 r or 3 r delay 2 done Appendix F Modem Configurations 191...

Page 212: ...es V0 Use numeric responses S0 0 Automatic answer inhibit Escape to command mode S0 2 Answer on second ring H0 Hang up X0 0 Limit modem response codes T Tone mode When used as T r it is a no op to mai...

Page 213: ...ful send AT C1 D2 R1 r Detect carrier and DTR Ignore RTS expect 0 r timeout 2 Confirm command successful done waitcall ignore 2 r timeout 1 Ignore first ring expect 2 r timeout 10 Pick up second ring...

Page 214: ...done RI Power On enabled error Handle unexpected modem responses expect 8 r or 7 r or 6 r or 4 r or 3 r delay 2 done 194 User s Guide...

Page 215: ...ring H0 Hang up X0 0 Limit modem response codes T Tone mode When used as T r it is a no op to maintain program synchronization when modem may will echo the commands C1 Detect CD D2 Respond to DTR oft...

Page 216: ...r and DTR Ignore RTS expect 0 r timeout 2 Confirm command successful done waitcall ignore 2 r timeout 1 Ignore first ring expect 2 r timeout 10 Pick up second ring or timeout Expect a connection respo...

Page 217: ...error Handle unexpected modem responses expect 8 r or 7 r or 6 r or 4 r or 3 r delay 2 done Appendix F Modem Configurations 197...

Page 218: ...198 User s Guide...

Page 219: ...viii F fibre channel RAID service aids 121 firmware updates 167 flash SK NET FDDI firmware 122 G general access password changing 30 general user menus 26 graphic system management services 57 H hardw...

Page 220: ...retries 45 ring indicator power on 33 run exercisers 130 S safety notices xi SCSI 133 bus analyzer 133 security call in 47 service aids 101 102 7135 RAIDiant array 138 7318 service aid 139 add resourc...

Page 221: ...ion 37 system power control 33 telephone number 43 service processor procedures in service mode 56 service provider 43 SSA service aids 135 standalone diagnostics 91 start talk mode 30 starting the sy...

Page 222: ...202 User s Guide...

Page 223: ...Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Accurate h h h h h Complete h h h h h Easy to find h h h h h Easy to understand h h h h h Well organized h h h h h Applicable to your t...

Page 224: ...ESSEE Information Development Department H6DS 905 6C006 11400 Burnet Road Austin TX 78758 3493 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

Page 225: ......

Page 226: ...IBMR Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber February 2002 SA38 0608 00...

Page 227: ...Spine information IBM Intellistation POWER 9112 Model 265 User s Guide SA38 0608 00...

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