Table 17. B7xxyyy Licensed internal code SRCs (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved. If an action solves the problem, then you can stop performing the remaining actions.
v
See Chapter 3, “Parts listing, type 7891,” on page 225 to determine which components are CRUs and which
components are FRUs.
B700 xxxx Error Codes
Description
Action
6993
Service processor failure
1.
Replace the system-board, as described in
“Replacing the FRU system-board and
chassis assembly” on page 264.
2.
Go to “Isolating firmware problems” on
page 216.
6994
Service processor failure.
Replace the system-board and chassis
assembly, as described in “Replacing the FRU
system-board and chassis assembly” on page
264.
6995
Informational system log entry only.
No corrective action is required.
69C2
Informational system log entry only.
No corrective action is required.
69C3
Informational system log entry only.
No corrective action is required.
6A21
PCI-E switch had a permanent
unrecoverable (internal) chip failure. All
downstream I/O is failed.
1.
Collect error logs and info logs.
2.
Replace the system-board and chassis
assembly, as described in “Replacing the
FRU system-board and chassis assembly”
on page 264. Send the failed FRU and the
data to IBM for fault analysis.
6A22
PCI-E switch had a recoverable failure,
however, all downstream I/O had to be
failed during recovery. Recovery for the
PCI-E switch failure is being attempted.
If the recovery is successful, no other
SRC is logged.
Once the PCI-E switch is recovered, the
downstream I/O adapters should recover. The
partition or application associated with the
failed downstream I/O might have to be
restarted.
6A23
PCI-E switch recovery failure. All
downstream I/O is failed.
If there are any AIX or Linux errors logged
against I/O adapters on this switch, do not
replace any I/O adapter hardware. This PCI-E
switch failure is the root cause.
1.
Collect error logs and info logs.
2.
Collect the configuration data for the IOAs
downstream of the PCI-E switch.
3.
Replace the system-board and chassis
assembly, as described in “Replacing the
FRU system-board and chassis assembly”
on page 264.
4.
Although the partition or application might
have continued to run after the I/O adapter
failures, it might need to be restarted to
recover.
58
Power Systems: Problem Determination and Service Guide for the IBM PS703 (7891-73X) and PS704 (7891-74X)