IBM BladeCenter PS703, Service Manual, Page: 221 / 298

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 3, “Parts listing, type 7891,” on page 225 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Isolation
Procedure Code
Symptom Action
NODEPL
Symbolic CRU The failing
component is the
node midplane. Replace the system board and chassis assembly, as described in
“Replacing the FRU system-board and chassis assembly” on page 264.
TOD_BAT
Symbolic CRU The battery for the
time-of-day battery
is low or failing. Replace the battery, as described in “Removing the battery” on page 258
and “Installing the battery” on page 258.
Software problems
Use this information to recognize software problem symptoms and to take corrective actions.
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 3, “Parts listing, type 7891,” on page 225 to determine which components are CRUs and which
components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
You suspect a software
problem.
1. To determine whether the problem is caused by the software, make sure that:
v
The server has the minimum memory that is needed to use the software. For
memory requirements, see the information that comes with the software.
Note: If you have just installed an adapter or memory, the blade server
might have a memory-address conflict.
v
The software is designed to operate on the blade server.
v
Other software works on the blade server.
v
The software works on another server.
2. If you received any error messages when using the software, see the
information that comes with the software for a description of the messages and
suggested solutions to the problem.
3. Contact your place of purchase of the software.
Chapter 2. Diagnostics
209