Table 17. B7xxyyy Licensed internal code SRCs (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved. If an action solves the problem, then you can stop performing the remaining actions.
v
See Chapter 3, “Parts listing, type 7891,” on page 225 to determine which components are CRUs and which
components are FRUs.
B700 xxxx Error Codes
Description
Action
4710
Informational system log entry only.
No corrective action is required.
4714
Informational system log entry only.
No corrective action is required.
4715
A problem occurred when initializing,
reading, or using system VPD.
Replace the management card, as described in
“Removing the tier 2 management card” on
page 262 and “Installing the tier 2 management
card” on page 263.
4750
Informational system log entry only.
No corrective action is required.
4788
Informational system log entry only.
No corrective action is required.
47CB
Informational system log entry only.
No corrective action is required.
5120
System firmware detected an error
If the system is not exhibiting problematic
behavior, you can ignore this error. Otherwise,
go to “Isolating firmware problems” on page
216.
5121
System firmware detected a
programming problem for which a
platform dump may have been initiated.
1.
Collect the event log information.
2.
Collect the platform dump information.
3.
Go to “Isolating firmware problems” on
page 216.
5122
An error occurred during a search for
the load source.
If the partition fails to startup, go to “Isolating
firmware problems” on page 216. Otherwise,
no corrective action is required.
5123
Informational system log entry only.
No corrective action is required.
5190
Operating system error. The server
firmware detected a problem in an
operating system.
Check for error codes in the partition that is
reporting the error and take the appropriate
actions for those error codes.
5191
System firmware detected a virtual I/O
configuration error.
1.
Use the Integrated Virtual Manager (IVM)
to verify or reconfigure the invalid virtual
I/O configuration.
2.
Check for server firmware updates; then,
install the updates if available.
5209
Informational system log entry only.
No corrective action is required.
5219
Informational system log entry only.
No corrective action is required.
5300
System firmware detected a failure
while partitioning resources. The
platform partitioning code encountered
an error.
Check the management-module event log for
error codes; then, take the actions associated
with those error codes.
5301
User intervention required. The system
detected a problem with the partition
configuration.
Use the Integrated Virtual Manager (IVM) to
reallocate the system resources.
5302
An unsupported Preferred Operating
System was detected.
The Preferred Operating System
specified is not supported. The IPL will
not continue.
Work with IBM support to select a supported
Preferred Operating System; then, re-IPL the
system.
54
Power Systems: Problem Determination and Service Guide for the IBM PS703 (7891-73X) and PS704 (7891-74X)