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Created February 23, 1997

 

 Preface

This guide describes how to install and operate the Input/Output (I/O) devices on IBM point-of-sale
terminals. It also describes how to exchange expendable supply items, such as ribbons and paper. It
contains two chapters and three appendies.

It is written primarily for users who prepare training material and store procedures. Retain the guide for
future use when installing additional terminals or point-of-sale devices.

Chapter 1

Describes the procedures for installing I/O devices

Chapter 2

Provides illustrations of terminals and I/O devices and includes descriptions on how to use
the devices. on IBM point-of-sale terminals.

Appendix A Contains information for ordering customer replaceable parts and expendable supplies.

Appendix B Contains information for operators and programmers.

Appendix C Contains information on display configurations and controls.

 Related Publications

 Related Diskettes

Related Publication Name

Form No.

IBM 4693 Point of Sale Terminals: Installation and Operation Guide

SA27-3978

IBM 4694 Point of Sale Terminals: Installation and Operation Guide

SA27-4005

IBM Store Systems: Hardware Service Manual for Point-of-Sale Input/Output Devices

SY27-0339

IBM 4693, 4694, and 4695 Point of Sale Terminals: Hardware Service Manual

SY27-0337

IBM 4693, 4694, and 4695 Point of Sale Terminals: Maintenance and Test Summary

SX27-3919

IBM 4695 Point of Sale Terminals: Installation and Operation Guide

GA27-4031

IBM Store Systems: Parts Catalog

S131-0097

IBM Store Systems: Supplement for Point of Sale Terminals – Installation, Operation,
and Service

GA27-4035

Related Diskettes

Form No.

IBM 4693 Point of Sale Terminals: Reference Diskette

SX27-3918

IBM 4693 Point of Sale Terminals: Diagnostic Diskette

SX27-3928

IBM 4693 Point of Sale Terminals: Support Diskette for Medialess Terminals

SX27-3929

IBM 4694 Point of Sale Terminals Service Diskette

SX27-3933

IBM 4693/4694 Point of Sale Terminals Supplemental Drivers

SX27-3934

IBM 4695 Point of Sale Terminals Service Diskette

SX27-3965

IBM Point-of-Sale Subsystem for DOS (1 of 2)

SX27-3960

 

SX27-3961

IBM Point-of-Sale Subsystem for OS/2 (1 of 2)

SX27-3942

 

SX27-3943

viii

Installation and Operation for POS I/O Devices 

 

Summary of Contents for 4693

Page 1: ...Store Systems Installation and Operation Guide for Point of Sale Input Output Devices Created February 23 1997 GA27 4028 01...

Page 2: ......

Page 3: ...Store Systems Installation and Operation Guide for Point of Sale Input Output Devices Created February 23 1997 GA27 4028 01...

Page 4: ...publications through your IBM representative or the IBM branch office serving your locality Publications are not stocked at the address given below Forms for readers comments appear at the back of th...

Page 5: ...e Character Graphics Display 1 12 Installing the Shopper Display 1 13 Installing a Flat Panel or Sure Point Touch Display 1 14 Installing the Distribution Kit 1 15 Installing the Integration Kit 1 15...

Page 6: ...Bar Code Readers 2 18 Cleaning the Card Reader 2 19 Entering Data with the Hand Held Bar Code Readers 2 19 Operating the Signature Capture Device 2 20 Signature Submission 2 20 Replacing the Pen Refi...

Page 7: ...ervice may be used Any functionally equivalent product program or service that does not infringe any of IBM s intellectual property rights maybe used instead of the IBM program product or service Eval...

Page 8: ...ded outlet The following general safety considerations should be observed whenever you work with a point of sale printer CAUTION For safety when running the printer test make sure personal articles su...

Page 9: ...ved including interference that may cause undesired operation Canadian Department of Communications compliance statement This equipment does not exceed Class A limits per radio noise emissions for dig...

Page 10: ...llation and Operation Guide SA27 3978 IBM 4694 Point of Sale Terminals Installation and Operation Guide SA27 4005 IBM Store Systems Hardware Service Manual for Point of Sale Input Output Devices SY27...

Page 11: ...installation and operation information about the following point of sale input output devices 9 inch Video Display Sure Point Monochrome Touch Screen Sure Point Color Touch Screen Compact Cash Drawer...

Page 12: ...Created February 23 1997 x Installation and Operation for POS I O Devices...

Page 13: ...Install 40 Character Vacuum Fluorescent Display II 1 12 Installing the Character Graphics Display 1 12 Installing the Shopper Display 1 13 Installing a Flat Panel or Sure Point Touch Display 1 14 Ins...

Page 14: ...arrangement is different than the one shown here follow the Planner s instructions The printer short keyboard displays and fillers can be placed on the left or on the right Video displays should be pl...

Page 15: ...The panels differ slightly depending on the model of your terminal Refer to Table 1 1 on page 1 4 when plugging your cables AC in 38V SerialB SerialA VideoAC PowerOutlet Parallel Video Auxiliary 3 4 1...

Page 16: ...D 4 and 2 Video Display Keyboard 5 5 5 5A 5B or 1 Printer 7 7 7 Scanner or Hand held Bar Code Reader 9 9C or 9 E 1 4693 Model 202 satellite terminal 11 11 RS232C Device or 1 Parallel Printer option ad...

Page 17: ...t the other end of the cable to the rear of the cash draw socket 3 6 Connect the AC power cord to the system unit Do not plug the other end of power cord to an outlet yet 7 Route the power cord down t...

Page 18: ...ingers and push the cutter outward until it can be removed from the outside 4 To exchange the cutter snap the new one into position from the outside 5 Reassemble Using the Compact Cash Drawer Coin Rol...

Page 19: ...nd plug on one end it may be easier to first connect the round plug to the system unit and then route the cable up through the opening of the system unit that is inline with the keyboard socket If the...

Page 20: ...display filler c Align the display filler with the alignment ring and slide the filler onto the ring Press the display filler into place 2 If you do not have a video display a Place the display fille...

Page 21: ...ts lugs engage the filler Check to be sure the locking lever securely holds the filler to the integration kit Installing the Printer 1 Remove any packing material from inside or under the printer 2 Co...

Page 22: ...e and post as shown The end of the cable that has the round core connects to the display 2 Spread the arms of the yoke open slightly and slide the display into the yoke 3 Route the cable through openi...

Page 23: ...Make sure the display is securely attached to the post 6 Snap the round top cover onto the post 7 Route the cable through opening in the system unit at the base of display 8 Attach the display post t...

Page 24: ...ces at this time otherwise go to Installing the System Unit Rear Cover on page 1 21 Installing the Character Graphics Display 1 Press the release buttons at bottom of display to open the rear cover 2...

Page 25: ...hes on the underside of the arm 4 Route the cable through the opening in system unit at the base of the display 5 Attach the display post or arm to the system unit using two plastic thumbscrews Note T...

Page 26: ...ee the IBM Store System Adapters Installation and Service GA27 4009 1 Connect the two cables to the connectors on the rear of the touch display 2 Attach the display to the display holder See Figure 1...

Page 27: ...eft or right side of the system unit or cash drawer 2 Hold the integration kit over the system unit and route the two cables through the opening at the rear Be sure the cables are completely pulled th...

Page 28: ...n the Sure Point Touch Display 1 Remove the tab on the back of the touch display 2 Plug in the MSR cable 3 Align the MSR into position 4 Slide it into the attached position 5 Reinstall the MSR tab 4 1...

Page 29: ...RS232 interface cable to the remaining rear socket Connect the other end of the cable to an available RS232 port on the point of sale terminal 3 Connect the AC adapter cable to the RS232 connector 4...

Page 30: ...nsert you need the following items Blank lock installation handle Blank lock insert The aligner is a tool used to ensure that the slot at the bottom of the lock cylinder aligns with the lock insert be...

Page 31: ...ur cash drawer is different than the one described here refer to the instructions that came with the lock Be sure each lock and its keys have matching numbers To install the lock insert 1 Remove the k...

Page 32: ...k insert so that the lug is aligned with the slot in the lock cylinder 2 Push the blank lock insert into the empty lock cylinder until it is flush with the top of the lock cylinder 3 Use the blank loc...

Page 33: ...lling and Removing Keylocks on page 1 18 to install any locks or blank lock inserts that go in your I O devices You have completed installation of the I O devices Save any publications or diskettes th...

Page 34: ...Created February 23 1997 1 22 Installation and Operation for POS I O Devices...

Page 35: ...10 Unlocking the Journal Cover 2 10 Testing the Model 2 Printer 2 11 Operating the Model 3 or 4 Point of Sale Printer 2 11 Inserting Documents in the Model 3 or 4 Printer 2 11 Inserting a Document at...

Page 36: ...Graphics Display The terminal can have a 9 inch monitor either monochrome or color The monitor can be integrated with the terminal or distributed in a desired location The flat panel display has 640 H...

Page 37: ...n has an ON OFF switch and has brightness contrast vertical size and horizontal center controls See Figure 2 2 Figure 2 1 Controls on 9 Inch Monochrome Display Horizontal Center Vertical Size Contrast...

Page 38: ...der an application program control or by means of a key Cash Drawer The flip top cash drawer is smaller in size It can be used in distributed arrangements where space may be limited Its top cover hing...

Page 39: ...slot at the front of the cash drawer for depositing documents An adjustment bar inside lets you adjust the size of the document storage area to suit your needs Locked Closed Operate Manual Open Locked...

Page 40: ...phanumeric keyboard The ESC Escape key functions as S1 The ENTER key functions as S2 Manager s Keylock The keyboards can be equipped with a manager s keylock for special override functions as determin...

Page 41: ...er Model 4 A base is available for the Model 2 and 3 printers that allows them to be placed on an I O integration kit The base holds the printer in a slanted position in the same manner in which a Mod...

Page 42: ...rinter cover is raised Opening Closing the Document Insert Station The document insert station can be opened or closed under application program control or it can be operated manually using the docume...

Page 43: ...Inserting a Document at the Side Your store procedures or a message on your terminal display may tell you which documents should be inserted at the side Use the raised mark on the left side of the pri...

Page 44: ...from the document insert station before pressing the II button to advance the customer receipt Tearing the Customer Receipt To tear off the customer receipt pull the paper toward the front of the prin...

Page 45: ...H I H I H I H I H I H I H I H I H I H I H Figure 2 15 Printer Test Pattern 4 Tear off the customer receipt paper before closing the cover Operating the Model 3 or 4 Point of Sale Printer Note Consult...

Page 46: ...n Down button to back it out Return to Step 1 and try again Top Load Form Guide Tab Figure 2 17 Inserting a Document at the Front of Model 4 Printer Inserting a Document at the Top 1 With the side to...

Page 47: ...r closed They continue to advance if you press and hold the button with the cover open or closed Note If the document insert station is occupied you will be able to advance the customer receipt paper...

Page 48: ...he test at any point by pressing the Ready button If necessary tear off the customer receipt paper before closing the cover Note Pressing the Ready button while the test is running stops the test and...

Page 49: ...of most checks while maintaining the functions of the standard Model 3 and Model 4 printers The Magnetic Ink Character Recognition MICR device consists of a read head located in the document insert s...

Page 50: ...ovement With the check face down and the bottom of the check against the right side frame not the normal document stop push the check inward until it is stopped The green light next to the Ready butto...

Page 51: ...it stops The green Ready LED comes ON 4 Press and hold the green Ready button for three seconds to initiate the MICR test Note If you continue to hold the Ready button the test repeats every three se...

Page 52: ...at the bottom and facing you 2 Place the card in the card reader 3 With a steady smooth motion pass the card through the reader You can pass the card through the reader in either direction from the l...

Page 53: ...ead the barcode label on an item do the following 1 Holding the item in one hand put the bar code reader steadily over the bar code label so that it is square with the label Do not move the bar code r...

Page 54: ...on 1 1 Unscrew the nose cone 2 Pull out the old pen refill 3 Install the new pen refill ensuring it is firmly inserted into the pen until the end bottoms out on the refill holder 4 Screw the nose cone...

Page 55: ...tended duration 4693 only Notes 1 These batteries have a shelf life of two years and should not be purchased in bulk as spares 2 These batteries are of nickel cadmium Ni Cd composition Due to laws in...

Page 56: ...e maximum the core may protrude on either side is 0 76 mm 0 030 in Outside diameter 89 mm 3 5 in maximum for Model 2 printers 81 mm 3 2 in maximum for Model 3 or 4 printers Thickness 0 076 10 0 003 10...

Page 57: ...n paper to 0 2 mm 0 008 in Ledger card stock maximum uncoated card stock only Multi part Forms for Point of Sale Printer Model 2 Multi part forms may be used in the document insert station The maximum...

Page 58: ...e size not uneven or stepped Form Design Print on blank areas of the form If printing is done inside boxes on the form the boxes should be three characters high and the margins should be three charact...

Page 59: ...e check must be pushed into the feed rollers to eliminate the form twist that occurs 3 If the check does not feed out of the printer correctly lift the printer cover to stop the printer from tearing t...

Page 60: ...the print head onto the form c Move the form back down to the first line of print For front loaded wide forms the first print line is located 20 mm or 75 in from the top edge of the form Move the pri...

Page 61: ...lowable range while the buttons are pressed Brightness The left hand pair of up and down triangle buttons control brightness The brightness changes continuously while the buttons are pressed Reverse V...

Page 62: ...expected to appear 2 Sleep Resume button is pushed Manual Sleep Mode In this mode the display toggles between sleep and resume by pressing the Sleep Resume button The selected sleep time chosen by usi...

Page 63: ...ttons are pressed Sure Point Touch Display Beeper Controls The controls on the front of the touch display change the frequency and loudness of the beeper Beeper Control Frequency The right hand pair o...

Page 64: ...t command is issued Manual Sleep Mode In this mode the display toggles between sleep and resume by pressing the Sleep Resume button The Sleep Resume button or SIO commands can be used to put the displ...

Page 65: ...Load the Reference diskette Micro Channel or the Service diskette ISA bus The menu flow to run the Calibration test is the same for IBM ISA bus and Micro Channel Point of Sale Terminals The menus are...

Page 66: ...Created February 23 1997 C 6 Installation and Operation for POS I O Devices...

Page 67: ...in roll cutter 1 6 using coin roll cutter 1 6 controls on 9 inch video displays 2 3 customer setup of devices 1 2 D displays description of 40 character liquid crystal 2 2 40 character vacuum fluoresc...

Page 68: ...sleep control C 2 flat panel display visual control C 1 inserting MICR checks in printer 2 16 operating a model 4A printer 2 15 optional base for model 2 or 3 printer 2 7 ordering supplies A 1 P pape...

Page 69: ...ards 2 7 summary of changes ix supplies additional forms for printers A 3 A 4 diskettes A 1 how to order A 1 printer ribbons A 1 ribbon cartridges A 1 roll paper A 1 A 2 Sure Point Touch Screen beeper...

Page 70: ......

Page 71: ...m postage free or fax it to us at 1 800 253 3520 Elsewhere your local IBM branch office or representative will forward your comments or you may mail them directly to us Specific comments or problems P...

Page 72: ...CESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO 40 ARMONK NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE Design Information Development Dept CJMA Bldg 645 Internation...

Page 73: ......

Page 74: ...Part Number 42H0486 Created February 23 1997 Printed in USA 42H0486 GA27 4028 01...

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