Viewing the state codes list........................................................................................................32
Connectivity Test page...........................................................................................................................33
Chapter 3: HughesNet Tools.........................................................................35
Launching HughesNet Tools..................................................................................................................36
HughesNet Tools home page..................................................................................................................36
I Have a Technical Problem.......................................................................................................36
Support Library..........................................................................................................................37
Helpful Tools..............................................................................................................................37
Chapter 4: LEDs............................................................................................39
Front panel LEDs...................................................................................................................................40
LAN port LEDs......................................................................................................................................41
Chapter 5: Troubleshooting..........................................................................43
Rescue switch.........................................................................................................................................44
Cannot Access the System Control Center.............................................................................................44
Testing connectivity to the satellite........................................................................................................44
Hot cable connector................................................................................................................................46
Checking for viruses and firewall issues................................................................................................47
Appendix A: Computer settings...................................................................49
Understanding the modem address and computer address ....................................................................49
If you don't know the modem’s public IP address….................................................................50
Configuring a computer to use DHCP...................................................................................................51
Configuring Windows Vista to use DHCP.................................................................................51
Configuring Windows XP to use DHCP....................................................................................53
Configuring Windows 2000 to use DHCP.................................................................................55
Configuring a Mac computer to use DHCP...............................................................................56
Configuring a computer for a public IP address.....................................................................................58
Configuring Windows Vista – Public IP address.......................................................................58
Configuring Windows XP – Public IP address..........................................................................60
Configuring Windows 2000 – Public IP address.......................................................................62
Configuring a Mac computer – Public IP address......................................................................64
Configuring proxy settings.....................................................................................................................66
Configuring Internet Explorer to not use a proxy server............................................................66
Configuring Netscape to not use a proxy server .......................................................................66
Appendix B: Home networking....................................................................69
Wireless network basics.........................................................................................................................69
Ethernet (wired) network basics ............................................................................................................70
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Contents
