Range of values
Typical values
Parameter
No – FAP threshold has not been
exceeded.
Red flags on System Status page
A red flag next to a value on the System Status page indicates a problem related to the parameter listed in the same row
where the flagged value appears. For explanation, find the flagged parameter in this table.
If a state code is displayed
next to the parameter,
refer to
State codes
on page 29 to identify the probable cause and possible solution.
Table 6: Explanation of red flags on System Status page
Possible solutions
Probable cause
Flagged parameter
See
Table 12: State codes
on page 29.
Various causes are indicated by state
codes 26-35.
Receive Status (or)
Transmit Status
There is a problem with the configured
latitude and longitude. This problem
Probing failure (occurs only during
commissioning).
must be corrected by a qualified
installer.
This problem must be corrected by a
qualified installer.
Registration failure (occurs only during
commissioning).
VADB does not apply to the HN9000
modem.
VADB – System is in VADB mode.
The Satellite link is down and the
modem is using the dialup backup link.
Data Path
Wait for weather to improve.
Fallback – System is in fallback mode.
The modem is experiencing severe
weather conditions affecting the data
rate. The data rate has been reduced to
improve the transmission.
Look for red flags next to other
parameters.
Modem is not fully operational.
Operational State
Look for red flags next to other
parameters.
Modem is in an unknown state.
Desired State
Call your service provider.
Modem is out of service.
Call your service provider.
Modem is under maintenance.
Call your service provider.
Modem is suspended by the NOCC.
Suspension State
Call your service provider.
Modem has been barred individually
or as part of a group by the NOCC.
Barred State
Wait to see if the flag goes away. If it
does not, call your service provider.
Modem has not acquired security keys.
Security Keys
Wait for normal operation to resume.
The modem has greatly exceeded the
FAP threshold, and so the modem’s
FAP Status
data rate is reduced for a period of
time.
18
System Control Center
HN9000 Satellite Modem User Guide –
1037577-0001 Rev. B
Chapter 2
