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IPC1601&2602&5602&5603
User Guide

10 Troubleshooting

Issue 12 (2014-06-12)

Huawei Proprietary and Confidential

Common Fault

Possible Cause

Solution

After the IP camera
is upgraded, the
web management
system cannot be
accessed.

The browser cache
is not updated.

To delete the browser cache, proceed as
follows: (Internet Explorer 8 is used as an
example.)

Open Internet Explorer.

Choose

Tools

Internet Options

Click

Delete

The

Delete Browsing History

dialog

box is displayed.

Select all check boxes.

Click

Delete

The IP camera
cannot be upgraded.

The network is
disconnected or the
network settings are
incorrect.



Connect the PC directly to the camera,
and verify that the web management
system can be accessed.



Verify that the network cable is
properly connected.

The upgrade
package is
incorrect.

Obtain the correct upgrade package and
upgrade the IP camera again.

Summary of Contents for IPC1601

Page 1: ...IPC1601 2602 5602 5603 V100R001C03SPC600 User Guide Issue 12 Date 2014 06 12 HUAWEI TECHNOLOGIES CO LTD ...

Page 2: ...ei and the customer All or part of the products services and features described in this document may not be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document i...

Page 3: ...is document are defined as follows Symbol Description Indicates an imminently hazardous situation which if not avoided will result in death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous...

Page 4: ...leventh official release compared to issue 10 Added 4 1 Login and Logout Added notes of login and logout 5 10 Configuring the SD Card Added notes of configuring the SD card Modified 1 Safety Precautions Modified the safety precautions 4 3 Browsing Videos Modified the browsing video notes 5 4 Setting OSD Parameters Modified the OSD page and description of OSD parameters 5 8 Configuring the System L...

Page 5: ...view Deleted the GND symbol of the rear panel Updates in Issue 08 2013 07 31 This issue is the eighth official release compared to issue 07 Modified 2 2 Features Modified image processing features 4 1 Login and Logout Modified the caution 4 2 Main Page Layout Modified the web configuration page 4 3 Browsing Videos Modified description about sensor configuration 6 3 3 Setting Protocol Parameters Mo...

Page 6: ...ion Modified the Privacy Masking page 5 10 Configuring the SD Card Modified the SD Card page and description 7 1 Setting I O Alarm Parameters Modified the alarm I O page and parameters description 9 3 1 Configuring a Permission Group Modified the Reset Service Password page Updates in Issue 06 2013 05 30 This issue is the sixth official release compared to issue 05 Added 4 3 Browsing Videos Added ...

Page 7: ...ream Parameters Added description about the recommended bit rate Modified 3 2 Installing a Lens Modified the installation procedure of the iris 9 7 Restoring a Device to Factory Settings Modified the procedure for restoring to the factory defaults Deleted Chapter 11 Technical Specifications Deleted the stream range Updates in Issue 03 2012 12 30 This issue is the third official release compared to...

Page 8: ...15 This issue is the first official release Special Notices You are required to comply with applicable laws and regulations for using and maintaining video surveillance services It is forbidden to illegally install video surveillance devices in offices to monitor employee behaviors or work efficiency or to use video surveillance devices with illegitimate purposes for example snooping others privac...

Page 9: ...o the Camera Through the Ports on the Rear Panel 10 4 Quick Access 12 4 1 Login and Logout 12 4 2 Main Page Layout 13 4 3 Browsing Videos 15 4 4 Controlling and Configuring the PTZ 18 5 Device Configuration 21 5 1 Configuring the Device Information 21 5 2 Setting Video and Audio Stream Parameters 22 5 3 Setting the Channel Name Video System and Source Resolution 26 5 4 Setting OSD Parameters 27 5 ...

Page 10: ...arm Linkage Parameters 52 7 4 Processing Alarms 55 7 4 1 Configuring the Alarm Reporting Interval 55 7 4 2 Configuring the Alarm Center 55 7 4 3 Setting SMTP Parameters 56 8 External Device Configuration 59 8 1 Setting External PTZ Parameters 59 8 2 Setting External PTZ Keyboard Parameters 61 9 Daily Maintenance 63 9 1 Configuring the Date and Time 63 9 2 Querying Device Logs 66 9 2 1 Querying Ope...

Page 11: ...roblems occur during use contact the supplier or customer service center Any loss caused by improper operations is born by the buyer Basic Precautions Install the device in strict accordance with the installation guide Never try to dissemble the device on your own If any fault occurs contact the specified maintenance center No unit or individual is allowed to change the device structure safety con...

Page 12: ...t off and remove all cables such as the power cord and networking cable connected to the device If the device is faulty contact the specified maintenance center for repair Cleaning Precautions Before cleaning the device stop using the device and power it off and then remove all cables such as the power cord and network cable connected to the device Use a soft and dry cloth to clean the device If t...

Page 13: ...Issue 12 2014 06 12 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 3 Personnel Precautions The device related installation and maintenance can only be performed by professional technical engineers or specific installation personnel ...

Page 14: ... Huawei Technologies Co Ltd 4 2 Overview 2 1 Product Overview Product Appearance Figure 2 1 shows the appearance of an IP box camera Figure 2 1 IP box camera Device Structure Figure 2 2 shows the ports on the body of an IP box camera Table 2 1 describes the ports Figure 2 2 Ports on the body of an IP box camera ...

Page 15: ...back focus 3 Auto aperture port N A Figure 2 3 shows the rear panel of a box camera Table 2 2describes the ports Figure 2 3 Rear panel of an IP box camera Table 2 2 Ports on the real panel Port Function VIDEO OUT Video output port Sends analog video signals You can connect the camera to a TV monitor through this port to view analog videos DC 12V 10 Power supply socket Connects to a 12 V 10 direct ...

Page 16: ... button Restores the camera to the factory settings by pressing and holding this button for more than five seconds AUDIO OUT Audio output port Connects to an external audio device such as a speaker AUDIO IN Audio input port Receives analog audio signals from devices such as a sound pickup device SD SD card slot Installs an SD card NOTE Before installing an SD card verify that the SD card is not in...

Page 17: ... 485 serial port control and transparent channel transmission Provides a 10 100 Mbit s self adaptive Ethernet port Other Features Supports the heartbeat function that allows the management host to learn the running status of the IP camera in real time Supports alarm input and output motion detection alarms and alarm linkage functions Supports level based user rights management Security Features Ad...

Page 18: ...y and Confidential Copyright Huawei Technologies Co Ltd 8 3 Hardware Installation 3 1 Preparing Installation Tools Table 3 1 lists installation tools that you must prepare Table 3 1 Installation tools Tool Description Phillips screwdriver Claw hammer Hammer drill Level ruler 3 2 Installing a Lens ...

Page 19: ...il it locks into place Step 2 Insert the cable plug of the lens into the IRIS port on the side of the camera body Step 3 After adjust focus lock the Tele wide and focus pullers mounted on the lens End 3 2 2 Installing a Manual Aperture and Manual focus Lens Installing a C Mount Manual Aperture and Manual focus Lens Before installing a lens remove the front protection cap from the camera first Need...

Page 20: ...the focusing ring as required to obtain the required focus Step 2 Tighten the screw using the Phillips screwdriver to secure the focusing ring Step 3 Attach the lens to the camera body and turn the lens clockwise until it locks into place End 3 2 3 Uninstalling a Lens Step 1 Turn the lens counterclockwise until it is removed Step 2 Remove the cable plug of the auto aperture lens from the IRIS port...

Page 21: ...IPC1601 2602 5602 5603 User Guide 3 Hardware Installation Issue 12 2014 06 12 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 11 Figure 3 2 Device connections ...

Page 22: ... Logout You must use Internet Explorer 7 Internet Explorer 8 and Internet Explorer 9 to access the web management system otherwise some functions may be unavailable Login Step 1 Open Internet Explorer enter the IP address of the IP camera default value 192 168 0 120 in the address box and press Enter The login page is displayed as shown in Figure 4 1 Figure 4 1 Login page ...

Page 23: ... for three consecutive times the system is locked You must wait for five minutes to enter the login information Only an administrator can unlock the system when it is locked For details see 9 3 Configuring User Permissions You can change the system display language on the login page Step 3 Click Login The main page is displayed End Logout To log out of the system click Sign out in the upper right ...

Page 24: ...era direction zoom in or out and change the focal length and aperture for a dome camera or a camera connected to an external PTZ Whether you can control the camera lens zoom focus and aperture depends on the connected external device For example if the camera is connected to an decoding board through the RS485 interface the camera lens zoom and focus can be controlled not recommended in this scena...

Page 25: ... fault information 10 Alarm icon When the device generates an alarm the alarm icon is displayed You can click to view the alarm information 4 3 Browsing Videos You can browse real time videos in the web management system Preparation To ensure that real time videos can be played properly you must perform the following operations when you log in to the web management system for the first time Step 1...

Page 26: ...tep 2 In Internet Explorer choose Tools Internet Options Security Customer level and set Download unsigned ActiveX controls and Initialize and script ActiveX controls not marked as safe for scripting under ActiveX controls and plug ins to Enable as shown in Figure 4 4 Figure 4 4 Configuring ActiveX controls and plug ins Step 3 Download and install the player control as prompted ...

Page 27: ... page On the Live Video page you can perform the following operations Click to stop playing a video Click to play a video Double click in the video area to enter the full screen mode and double click again to exit Configure the PTZ For details see Configuring the PTZ Control the PTZ For details see Controlling the PTZ Switch among preset streams 1 2 and 3 For details about how to configure streams...

Page 28: ...d Configuring the PTZ Description All PTZ functions are only available to High Speed Network Dome and device connected to an external PTZ The camera is not connected to a PTZ device by default before delivery In this document cameras with no PTZ devices are used as examples to introduce the device GUIs Controlling the PTZ When browsing real time videos shot by a dome camera or a camera connected t...

Page 29: ...ment do not support the 3D positioning Timer and the direction due to the North functions If a camera has the PTZ or is connected to a PTZ you can configure the PTZ in the PTZ Configure area as shown in Figure 4 7 Figure 4 7 PTZ Configure area In the PTZ Configure area you can perform the following operations Add delete and invoke preset positions Add delete and invoke tracks Adjust the PTZ rotati...

Page 30: ...t to finish the preset position setting Step 2 Invoke a preset position Select a preset position such as p1 from the Preset drop down list box to invoke the preset position whose name is 1 A maximum of 255 preset positions can be configured End Configuring and Invoking Tracks You can record a track to allow the camera to repeatedly rotate based on the preset track Step 1 Configure a track 1 Click ...

Page 31: ...Device ID name type model and MAC address Hardware and Software versions Number of video channels number of alarm input channels number of alarm output channels and number of serial ports You can modify the device ID and name All other parameters can only be viewed When the device is upgraded the device information is updated automatically Procedure Step 1 Click Device Info The Device Info page is...

Page 32: ...vice ID or name cannot exceed 32 bytes otherwise the modification fails Setting method Enter a value manually Device Type N A Setting method These parameters cannot be modified Product Model MAC Address Hardware Version Software Version Video Channel s Alarm Input s Alarm Output s Serial Port s Step 3 Click Set If the message Device Name Updated is displayed click OK The system automatically saves...

Page 33: ...Description Setting Camera Id ID of the video output channel NOTE An IP camera has only one video output channel Therefore only the default value 1 is available Setting method Select a value from the drop down list box Default value 1 Stream Id The device supports three streams Streams 1 and 2 use the H 264 codec Stream 3 uses the Motion Joint Photographic Experts Group MJPEG codec The maximum res...

Page 34: ... network transmission of videos It can be used to send alarm images H 264 H 264 consists of H 264 Base Profile H 264 Main Profile and H 264 High profile The performance of H 264 High Profile is higher than that of H 264 Main Profile and the performance of H 264 Main Profile is higher than that of H 264 Base Profile If a hardware decoding device is used select the appropriate codec based on the dec...

Page 35: ...red as smooth by human eyes Frame rates for different frequencies are as follows 50 Hz 1 25 f s 60 Hz 1 30 f s NOTE The frequency is set on the Device Configuration Camera page The biggest mjpeg coding format frame rate is 12 frames per second Setting method Select a value from the drop down list box Default value 25 Unit f s I Frame Interval I frames do not require other frames to decode A smalle...

Page 36: ...it rate is out of range is displayed enter a new bit rate value End 5 3 Setting the Channel Name Video System and Source Resolution Procedure Step 1 Choose Device Configuration Camera The Camera page is displayed as shown in Figure 5 3 Table 5 3 describes the parameters Figure 5 3 Camera page Step 2 Configure the channel name video system and source resolution Table 5 3 describes the parameters Ta...

Page 37: ...tem resolution supported by the device Step 3 Enter a channel name The channel name must be within the length of 0 to 32 bytes it is combined with digital and character except Step 4 Click Set The message Camera Parameter Updated is displayed Step 5 Click OK The system automatically saves the settings If the video system and source resolution are modified the message Parameter Updated Effective Af...

Page 38: ...age Step 2 Set the OSD font The OSD font is set as Auto by default When the resolution is 1920 x 1080 or 1280 x 720 the size of each character is 48 x 48 When the resolution is D1 the size of each character is 32 x 32 When the resolution is 640 x 360 or CIF the size of each character is 16 x 16 Step 3 Set the parameters according to Table 5 4 The size of characters that can be displayed in a row o...

Page 39: ...heck box Channel ID Indicates whether to display the channel ID Setting method Select the check box Channel Name Indicates whether to display the channel Name Setting method Select the check box PTZ Position Indicates whether to display the PTZ position Setting method Select the check box Time Indicates whether to display the time Setting method Select the check box Time Format Format in which the...

Page 40: ...value 0 original point NOTE The default value of the time column is 1 Step 4 Click OK The message OSD Parameter Updated is displayed Step 5 Click OK The system automatically saves the settings End 5 5 Configuring the Microphone Description On the Microphone page you can set the microphone input mode and volume Procedure Step 1 Choose Device Configuration Microphone The Microphone page is displayed...

Page 41: ...o input is required Setting method Select a value from the drop down list box Default value Internal Microphone Volume Allows you to adjust the microphone volume Setting method Select a value from the drop down list box The value ranges from 0 to 100 Default value 50 NOTE The value ranges from 0 to 100 Step 2 Click OK The message Microphone Parameter Updated is displayed Step 3 Click OK The system...

Page 42: ... the range of 1 to 255 Step 3 Click OK The message Dome PTZ Parameter Updated is displayed Step 4 Click OK The system automatically saves the settings End 5 7 Enabling the Analog Output Function Preparation Connect a display device to the VIDEO OUT port Description When the analog output function is enabled the IP camera can send analog signals to a video server or display device through the VIDEO...

Page 43: ...ically saves the settings End 5 8 Configuring the System Language and web mode Description On the System Configuration page you can configure the language used by the time displayed in the video window and alarm emails and web mode Procedure Step 1 Choose Device Configuration System Configuration The System Configuration page is displayed as shown in Figure 5 8 Figure 5 8 System Language page Step...

Page 44: ...de from the web mode drop down list box Step 5 Click Set The message Modifying web mode will restart the device Are you sure submit Step 6 Click OK The message System configure updated is displayed the system restart End 5 9 Configuring the Privacy Mask Function Procedure Step 1 Click Blind Area The Privacy Masking page is displayed as shown in Figure 5 9 Figure 5 9 Privacy Masking page Step 2 Sel...

Page 45: ...can click Clear to configure the masked areas again Step 4 Click OK The message Privacy Mask Updated is displayed Step 5 Click OK The system automatically saves the settings End 5 10 Configuring the SD Card Please use the normal SD card the regular manufacturers produced or it will cause the device restart Configuring the SD card will cause the data missing please backup the data when formating th...

Page 46: ...read automatically Setting method The parameter cannot be set manually Status Status of the connection between the current camera and recording directory detected automatically Step 2 Configure Format The message Are you sure to Format the SD Card is displayed Click OK and the disk start to format End Result After finishing format the message of Disk format is successful is displayed Click OK Disk...

Page 47: ...td 37 6 Network Configuration 6 1 Setting Local Network Parameters Description Local network parameters include IP protocol IP address Subnet mask Default gateway DHCP Preferred Domain Name System DNS server Alternate DNS server MTU Procedure Step 1 Choose Device Configuration Local Network The Local Network page is displayed as shown in Figure 6 1 ...

Page 48: ...dress length of 32 bits Setting method Select a value from the drop down list box Default value IPv4 Device obtain an IP address automatically The device automatically obtains the IP address from the DHCP server Setting method Click the option button NOTE To query the current IP address of the device you must query it on the platform based on the device name DHCP IP IP address that the DHCP server...

Page 49: ...DNS server to resolve domain names Setting method Enter a value manually Default value 192 168 0 2 MTU Set the maximum value of network transmission data packets Setting method Enter a value manually NOTE The MTU value is range from 800 to 1500 the default value is 1380 Please do not change it arbitrarily Step 3 Click OK If the message Network Parameter Updated is displayed click OK The system sav...

Page 50: ...ription Setting Control Port Port used for audio and video transfer and signaling interaction Setting method Enter a value manually Default value 30001 HTTP Port Port used in web access Setting method Enter a value manually Default value 80 RTSP Port RTSP protocol port Setting method Enter a value manually Default value 554 It s not recommended to modify the control port for details about the valu...

Page 51: ...of the current device on the Protocol Protocol Info page as shown in Figure 6 3 Table 6 3 describes the protocol related parameters Figure 6 3 Protocol Info page Table 6 3 Protocol related parameters Parameter Description Protocol Name Type of the access protocol Protocol Version Version number of the access protocol Protocol Software Version Software version number of the access protocol 6 3 2 Se...

Page 52: ...TE The default user name is admin and the default password is HuaWei123 Select the User Verification check box Step 2 Click OK A dialog box is displayed indicating the parameter configuration success To make the configuration take effect click OK to restart the device End 6 3 3 Setting Protocol Parameters Description You must obtain the device information such as Register Server and port Device Re...

Page 53: ...r Info page Table 6 5 Protocol Parameter description Parameter Description Setting Register Server IP IP address of the platform server Enter a value manually Register Server Port Port of the platform server Enter a value manually Device Register ID Unique device identifier used by the platform Enter a value manually NOTE Set this parameter based on the platform requirements ...

Page 54: ...E Extern Config must be the same as the device connected to End 6 4 Viewing the ADSL Network Parameters Description If a PPPoE connection is used the ADSL Network page displays the IP address that is automatically obtained Procedure Choose Device Configuration ADSL Network The ADSL Network page is displayed as shown in Figure 6 6 Figure 6 6 ADSLNetwork page If the device uses PPPoE to connect to t...

Page 55: ... Step 1 Choose Network Service PPPoE The PPPoE page is displayed as shown in Figure 6 7 Figure 6 7 PPPoE page Step 2 Set the parameters according to Table 6 6 Table 6 6 PPPoE parameters Parameter Description Setting Enable PPPoE Indicates whether to enable the PPPoE service Setting method Select the check box User Name PPPoE user name provided by the network carrier Setting method Enter a value ma...

Page 56: ...e DDNS server Procedure Step 1 Choose Network Service DDNS The DDNS page is displayed as shown in Figure 6 8 Figure 6 8 DDNS page Step 2 Set the parameters according to Table 6 7 Table 6 7 DDNS parameters Parameter Description Setting Enable DDNS Indicates whether to enable the DDNS service Setting method Select the check box Default value Deselected Provider DDNS service provider Currently only 3...

Page 57: ... method Enter a value manually Accounts User name for logging in to the DDNS server Setting method Enter a value manually Default value Blank Password Password for logging in to the DDNS server Setting method Enter a value manually Default value Blank Step 3 Click OK If the message DDNS Parameter Updated is displayed click OK The system automatically saves the settings If other information is disp...

Page 58: ... and Confidential Copyright Huawei Technologies Co Ltd 48 7 Alarm Configuration 7 1 Setting I O Alarm Parameters Procedure Step 1 Choose Alarm Configuration Alarm I O The Alarm I O page is displayed as shown in Figure 7 1 Figure 7 1 Alarm I O page Step 2 Set the parameters according to Table 7 1 ...

Page 59: ...ll alarm when the alarm input terminal signal is the low level 0V Setting method Select a value from the drop down list box Default value High Alarm Out ID of the alarm output channel NOTE The number of alarm output channels depends on the device model Setting method Select a value from the drop down list box Default value 1 Name Alarm output channel name Value range 0 to 32 bytes Alarm Out Mode W...

Page 60: ...ick OK The message Linkage I O Parameter Updated Updated is displayed Step 4 Click OK The system automatically saves the settings End 7 2 Setting I O Alarm Linkage Parameters Preparation The PTZ linkage policy is applicable only to a camera with the PTZ or connected to an external PTZ Description Alarm linkage refers to linkage alarm output and camera PTZ linkage Alarm output including alarm gener...

Page 61: ...is displayed as shown in Figure 7 2 Figure 7 2 I O Alarm Linkage page Step 2 Select Enable Step 3 Configure the I O alarm schedule Click Schedule The Schedule Time Setting page control is displayed as shown in Figure 7 3 Figure 7 3 Schedule Time Setting page control 2 Configure time segments as required 3 Click OK The system automatically saves the settings Step 4 Configure the PTZ linkage policy ...

Page 62: ...e motion detection arming time Set the motion detection area Configure the motion alarm output channel When the alarm output function is enabled and the camera detects that an object moves into the motion detection area within the schedule time the camera generates an alarm and triggers linkage alarm output including alarm generation by the external alarm device connected to the camera alarm outpu...

Page 63: ...an select a preset position named preset1 from this drop down list box Setting method Select a value from the drop down list box Schedule Time segment during which the motion detection alarm function is effective You can set three time segments for each day The settings take effect only after you click OK Setting method Select values from the drop down list boxes Valid in pointed pointer areas The...

Page 64: ...played as shown in Figure 7 5 Figure 7 5 MotionArea Setting page A maximum of eight detection areas can be set 2 Click Valid in pointed areas 3 Press and hold the left mouse button and drag in the video area to draw a detection area To delete a detection area right click the area Setting the area out of specified frames as the detection area For details see Step 4 Step 5 Configure the PTZ linkage ...

Page 65: ...tion function Procedure Step 1 Choose Alarm Configuration Alarm Setting The Alarm Setting page is displayed as shown in Figure 7 6 Figure 7 6 Alarm Setting page Step 2 Set Motion Detection Alarm Latch as required The value ranges from 1 second to 1800 seconds Step 3 Click OK The message Parameter Updated is displayed Step 4 Click OK The system automatically saves the settings End 7 4 2 Configuring...

Page 66: ...played click OK The system automatically saves the settings If the message Invalid alarm center IP is displayed enter the correct IP address If the message Invalid alarm center port Please input an integer between 1 and 65534 is displayed set the parameters correctly End 7 4 3 Setting SMTP Parameters Description If the Simple Mail Transfer Protocol SMTP function is enabled the device automatically...

Page 67: ...rameters marked with are mandatory Table 7 3 SMTP parameters Parameter Description Setting Enable SMTP N A Setting method Select the check box SMTP Server Address IP address of the SMTP server Setting method Enter a value manually SMTP Server Port Port number of the SMTP server Setting method Enter a value manually Default value 25 User Name User name of the mailbox for sending emails Setting meth...

Page 68: ...pient 2 Recipient_E mail_Address3 Optional Email address of recipient 3 Recipient_E mail_Address4 Optional Email address of recipient 4 Recipient_E mail_Address5 Optional Email address of recipient 5 Attachment Image Quality A higher quality image means more storage space Set this parameter based on the site requirement N A Transport Mode Email encryption mode Set this parameter based on the encry...

Page 69: ...ters Description When the IP camera connects to an external PTZ you can set external PTZ parameters such as PTZ Protocol PTZ Address Baud Rate and Data Bits This function is available only to a camera connected to an external PTZ The PTZ address must be set to the address of the external PTZ otherwise the external PTZ cannot be used Procedure Step 1 Choose External Device PTZ The PTZ page is displ...

Page 70: ...cted PTZ Protocol Protocol used by the external PTZ Setting method Select a value from the drop down list box Default value NOTE When configuring the external PTZ parameters these parameters must match the settings on the external PTZ PTZ Address Address of the external PTZ Serial Port The default value is COM1 Baud Rate Baud rate used by the external PTZ The value ranges from 300 bit s to 115200 ...

Page 71: ...ration You need to set external PTZ keyboard parameters only for a PTZ camera Description When the IP camera connects to an external PTZ keyboard you can set external PTZ keyboard parameters such as Interface Type Serial Port Baud Rate and Data Bits The camera keyboard address must be set to the address of the external PTZ keyboard otherwise the external PTZ keyboard cannot be used Procedure Step ...

Page 72: ...external PTZ board Setting method Select a value from the drop down list box Serial Port The default value is COM1 Baud Rate Baud rate used by the external PTZ keyboard The value ranges from 300 bit s to 115200 bit s The default value is 4800 bit s Data Bits The value must match the setting used by the external PTZ keyboard Stop Bits The value must match the setting used by the external PTZ keyboa...

Page 73: ...ce 9 1 Configuring the Date and Time Description On the Date Time page you can modify the date and time Parameters that can be set include Time zone and daylight saving time DST Date and time Network Time Protocol NTP server Procedure Step 1 Choose Device Configuration Date Time The Date Time page is displayed as shown in Figure 9 1 Table 9 1 describes the parameters ...

Page 74: ...rives the device time automatically goes forward one hour When the DST end time arrives the device time automatically goes backward one hour NOTE DST is the practice of advancing clocks so that evenings have more daylight and mornings have less Currently about 110 countries in the world use DST Different countries have different DST provisions Since March 27 2011 Russia has started to use permanen...

Page 75: ...P Port Port number of the NTP server Setting method Enter a value manually Default value 123 Step 2 Select a time zone from the Time Zone drop down list box Step 3 Optional Select Adjust clock for daylight saving changes and specify the DST start time and end time Step 4 Modify the device time Synchronizing time from the PC Click Current PC Time Manually setting the device time Click Set Manually ...

Page 76: ...l time video Procedure Step 1 Choose Device Log Operation Log The Operation Log page is displayed as shown in Figure 9 2 Figure 9 2 Operation Log page Step 2 Set the search criteria 1 Click the Begin Time and End Time text boxes respectively A time setting control is displayed 2 Set the start time and end time as required 3 Select the type of operation logs to be queried from the Log Type drop dow...

Page 77: ...g and in the following format Operation time user User name Operation information For example 2012 06 20 13 40 39 user StartUpDevice 2012 06 20 13 42 46 user admin ConfigureDeviceName 2012 06 20 13 43 16 user admin ConfigureAlarmIn End 9 2 2 Querying Alarm Logs Description An alarm log records information about an alarm generated on a device including the security disk and recording alarms Procedu...

Page 78: ...re displayed 4 Right click the link and save the logs For details about the logs see the Log Reference An alarm log is named as Alarm Info by default and in the following format Alarm start time Alarm end time Alarm information SourceId For example 2012 03 17 16 31 17 2012 03 17 16 32 29 occur motion detect alarm SourceId 1 1 2012 03 17 16 35 31 2012 03 17 16 35 41 occur motion detect alarm Source...

Page 79: ...s displayed 2 Enter a group name 3 Click OK The group is added successfully The Group page is displayed 4 Select the group from the Group drop down list box and assign permissions to the group 5 Click OK The permission of the added group is set successfully Add a group Modify 1 Click Modify The Modify Group page is displayed 2 Enter a group name 3 Click OK The group is modified successfully The Gr...

Page 80: ... a user and unlock a user that is locked after entering an incorrect password for specified consecutive times The parameter setting permission is required to unlock a user Procedure Step 1 Choose Privilege Manager User The User page is displayed as shown in Figure 9 5 Table 9 3 describes the parameters Figure 9 5 User page Table 9 3 User parameters Parameter Description Setting User User name for ...

Page 81: ...her a user subscriber is in the normal state or locked The parameter cannot be set manually Step 2 Add modify or delete a user as required Table 9 4 describes the operations Table 9 4 Operation description Function Procedure Description Add 1 Click Add The Add User page is displayed 2 Enter a user name 3 Click OK The user is added successfully Add an administrator or a common user Modify 1 Click M...

Page 82: ...provided upgrade tool to connect to the device If you use other tools the device may be damaged In addition no external commands parameters and interfaces are involved in this device You can configure the device parameters on the device web pages or platform Before the upgrade you must obtain the upgrade tool upgrade package upgrade tool operation guide and other related upgrade guides from http s...

Page 83: ... Service PassWord page is displayed as shown in Figure 9 6 Figure 9 6 Reset Service PassWord page Step 2 Enter the old password Step 3 Set the password for device upgrade and maintenance Step 4 Confirm the password Step 5 Click OK The message System Service Parameter Updated is displayed Step 6 Click OK The system automatically saves the settings End 9 6 Restarting a Device Description You can res...

Page 84: ... two or three minutes later End 9 7 Restoring a Device to Factory Settings Description You can restore a device to factory settings in situations including the following The device parameters are set incorrectly and the device cannot work properly A user needs to reset device parameters All parameters must be restored to the factory settings After you click Restore all parameters you can choose wh...

Page 85: ...e device is restored to the factory settings End 9 8 Collecting Logs Logs contain sensitive user information save the information carefully Description You can collect logs about a device which help you analyze and solve possible problems occurring on the device The logs include overview information key parameters operation logs alarm logs upgrade logs and debugging logs For details about how to a...

Page 86: ...6 12 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 76 Step 2 Collect logs with one click 1 Click Collect Log The log link and the message Please download log by save as in the right key are displayed 2 Right click the link and save the logs End ...

Page 87: ...s security certificate is displayed The certificate is not installed Click Continue to this website not recommended The web management system cannot be accessed The network is disconnected Connect the PC directly to the camera and verify that the web management system can be accessed Run the ping command to verify that the camera is reachable The IP address is used by another device Connect the PC...

Page 88: ...ed as an example 1 Open Internet Explorer 2 Choose Tools Internet Options 3 Click Delete The Delete Browsing History dialog box is displayed 4 Select all check boxes 5 Click Delete Log in to the web management system again The IP camera cannot be upgraded The network is disconnected or the network settings are incorrect Connect the PC directly to the camera and verify that the web management syste...

Page 89: ...a technical specifications Model Parameters Image Sensor Sensitivity SNR Image Codec Specification IPC5602 2 megapixel HD CMOS Sony IMX122 1 2 8 2 43 megapixel progressive scan CMOS Color 0 5 Lux F1 2 B W 0 1 Lux F1 2 38 dB PAL 1920 x 1080 25 fps 640 x360 25 fps NTSC 1920 x 1080 30 fps 640 x 360 30 fps IPC1601 high resolution SD CCD Sony Effio E 1 3 Ex view HAD CCD Color 0 01 Lux B W 0 008 Lux 48 ...

Page 90: ...l Copyright Huawei Technologies Co Ltd 80 Model Parameters Image Sensor Sensitivity SNR Image Codec Specification IPC2602 2 megapixel HD CMOS Aptina MT9M034 1 3 1 3 megapixel progressive scan CMOS Color 0 2 Lux F1 2 B W 0 01 Lux F1 2 48dB PAL 1280 x 720 25 fps 640 x 360 25 fps NTSC 1280 x 720 30 fps 640 x 360 30 fps ...

Page 91: ... C CBR Constant Bit Rate D DHCP Dynamic Host Configuration Protocol DNS Domain Name System DDNS Dynamic Domain Name System H HTTP Hyper Text Transfer Protocol I ISO International Standard Organized IP Internet Protocol ID Identity IPC Internet Protocol Camera M MJPEG Motion Joint Photographic Experts Group MAC Media Access Control N NTP Network Time Protocol NTSC National Television Standards Comm...

Page 92: ...i Proprietary and Confidential Copyright Huawei Technologies Co Ltd 82 P PPPoE Point to Point Protocol over Ethernet PTZ Pan Tilt Zoom S SCC Service Control Center SMTP Simple Mail Transfer Protocol V VBR Variable Bit Rate A ADSL Asymmetric Digital Subscriber Line C CBR Constant Bit Rate ...

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