Cause
• The USB drive key is not enabled in the UEFI System Utilities.
• The drive boot order is not set to boot from the USB drive key.
• The USB drive key is not seated properly.
Action
1.
Be sure that USB is enabled in the UEFI System Utilities.
2.
Be sure the drive boot order in the BIOS Setup Menu is set so that the server boots from the USB
drive key.
3.
Reseat the USB drive key.
4.
Move the USB drive key to a different USB port, if available.
ODD drive issue
System does not boot from the CD-ROM or DVD drive
Symptom
The system does not boot from the USB CD-ROM or DVD drive.
Cause
• The USB CD-ROM or DVD drive is not enabled in the UEFI System Utilities.
• The drive boot order is not set to boot from the USB CD-ROM or USB DVD drive.
• The USB CD-ROM or DVD drive is damaged.
• The USB CD-ROM or DVD drive is not connected or cabled properly.
Action
1.
Be sure the drive boot order in the BIOS Setup Menu is set so that the server boots from the USB CD-
ROM or DVD drive first.
2.
Be sure no loose connections exist.
3.
Be sure the media from which you are attempting to boot is not damaged and is a bootable USB CD-
ROM or DVD drive.
4.
Be sure legacy support for a USB CD-ROM or DVD drive is enabled in BIOS Setup Menu.
Data read from the USB CD-ROM or DVD is inconsistent, or USB CD-ROM
or DVD cannot read data
Symptom
The data from the CD-ROM or DVD drive is inconsistent or cannot be read.
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Troubleshooting
