While tests are being performed, you can monitor the progress by viewing the Status tab. Any errors
that are detected are summarized in the Error Log. Select
Save
to save the report to floppy or a USB
Key Drive if attached.
If the diagnostics utility detects an error during a test, the user can mouse-over the failed text in the
Status tab to display additional information for the type of error and the error code.
To view all test failure information,
Error Log.
To view the status of all testing that has been performed,
click the
Log
tab.
Status tab
The Status tab displays the status of the selected tests. The type of test executed (for example,
Quick
,
Complete
,
Custom
) is displayed. The main progress bar displays the percent complete of the
current set of tests. While testing is in progress,
Cancel Testing
is displayed. This selection will cancel
the test job.
After testing has completed, the
Cancel
testing button is replaced with two buttons,
Select New
Tests
and
Retest
. The
Select New Tests
button enables you to go back to the previous test selection
page to select a new set of tests. The
Retest
button retests the last set of tests executed. This enables
you to rerun the set of tests without having to go back to the test selection page.
The Status page also shows:
●
The devices being tested
●
The tests that are running
●
The overall Test time
●
The individual Test times
●
The condition status of each test
Log tab
The Log tab consists of three views.
Test Log
—Displays all tests that have been executed, number of times the test has been executed,
number of times the test failed, and the time it took to complete the test. The Clear Test Log button will
clear the contents of the Test Log.
Error Log
—Displays the tests that have failed during the diagnostic testing. Besides displaying the
device and test, this section might also include error details. The description section describes the error
that the diagnostic test found. The Recommended Repair will give a recommended action that should
be performed to resolve the failed hardware. The error count is the number of times the test has failed.
The Clear Error Log button will clear the contents of the Error Log.
106
Chapter 5 System diagnostics and troubleshooting
ENWW
Summary of Contents for Xw6400 - Workstation - 4 GB RAM
Page 1: ...HP xw6400 Workstation Service and Technical Reference Guide User Guide ...
Page 4: ......
Page 15: ...Figure 1 4 Serial number and COA label location ENWW Product features 5 ...
Page 22: ...12 Chapter 1 Product overview ENWW ...
Page 32: ...22 Chapter 2 Installing or restoring the operating system ENWW ...
Page 60: ...50 Chapter 3 System management ENWW ...
Page 69: ...Figure 4 2 System board block diagram ENWW System board components 59 ...
Page 108: ...98 Chapter 4 Removal and replacement procedures ENWW ...
Page 146: ...136 Chapter 5 System diagnostics and troubleshooting ENWW ...
Page 147: ...A Appendix A SAS devices ENWW 137 ...
Page 154: ...144 Appendix A Appendix A SAS devices ENWW ...
Page 160: ...150 Appendix B Appendix B SATA devices ENWW ...
Page 161: ...C Appendix C Connector pins ENWW 151 ...
Page 170: ...160 Appendix C Appendix C Connector pins ENWW ...
Page 173: ...E Appendix E Routine care ENWW 163 ...
Page 180: ...170 Appendix E Appendix E Routine care ENWW ...
Page 186: ...Initial troubleshooting 176 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Page 187: ...No power No power part 1 ENWW No power 177 ...
Page 188: ...No power part 2 178 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Page 189: ...No power part 3 ENWW No power 179 ...
Page 190: ...No video No video part 1 180 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Page 191: ...No video part 2 ENWW No video 181 ...
Page 192: ...No video part 3 182 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Page 193: ...Error messages Error messages part 1 ENWW Error messages 183 ...
Page 194: ...Error messages part 2 184 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Page 195: ...Error messages part 3 ENWW Error messages 185 ...
Page 196: ...No operating system loading 186 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Page 203: ...Non functioning device ENWW Non functioning device 193 ...
Page 204: ...194 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...