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To start the diagnostic utility on the
Documentation Library
CD:
1.
Power on your workstation and press the
F10
key during the initial boot process to enter the
Computer Setup (F10) Utility.
2.
Select your language from the list and press the
Enter
key. In the Computer Setup Utilities menu,
four headings are displayed:
File
,
Storage
,
Security
, and
Advanced
. There may be other
headings depending on the workstation.
3.
Use the right arrow key to select
Storage
.
4.
Use the down arrow key to select
Boot Order
, and press
Enter
.
5.
Select
CD-ROM Drive
and enable it as a bootable device by pressing the
F5
key (if not already
enabled, pressing the
F5
key again disables the device). Default setting is enabled.
6.
Set the CD-ROM Drive to the top of the boot order. To do this, select
CD-ROM
, press the
Enter
key, and use the up arrow to move it to the top of the boot order.
7.
To apply and save changes, press the
F10
key, and select
File>Save Changes
and
Exit
8.
Insert the
Documentation Library
CD into the workstation.
9.
Restart your system and HP Insight Diagnostics launches automatically.
Downloading the latest diagnostic utility
1.
Access
http://www.hp.com
.
2.
Click the
Support & Drivers
link.
3.
Select the
Download driver and software
radio button.
4.
Enter your product number (for example, xw6400) in the text box and press the
Enter
key.
5.
Select your operating system.
6.
Click the
Diagnostic
link.
7.
Locate
HP Insight Diagnostics Offline
and click
Download.
User Interface
Navigation
The Insight Diagnostics home page contains the following tabs:
Survey
,
Test
,
Status
,
Log
, and
Help
. These tabs separate the major functions of Insight Diagnostics.
Survey tab
When the Survey tab is selected, the
Survey
menu displays and enables you to view important system
configuration information. The
Summary
view limits the amount of data displayed, while the
Advanced
view shows all the data in the selected category. Regardless of whether you choose
Advanced
or
Summary
, the following categories of information are available on the
Survey
menu:
Overview
—Gives you a listing of general information about the computer.
All
—Gives a listing of all information about the computer.
104
Chapter 5 System diagnostics and troubleshooting
ENWW
Summary of Contents for Xw6400 - Workstation - 4 GB RAM
Page 1: ...HP xw6400 Workstation Service and Technical Reference Guide User Guide ...
Page 4: ......
Page 15: ...Figure 1 4 Serial number and COA label location ENWW Product features 5 ...
Page 22: ...12 Chapter 1 Product overview ENWW ...
Page 32: ...22 Chapter 2 Installing or restoring the operating system ENWW ...
Page 60: ...50 Chapter 3 System management ENWW ...
Page 69: ...Figure 4 2 System board block diagram ENWW System board components 59 ...
Page 108: ...98 Chapter 4 Removal and replacement procedures ENWW ...
Page 146: ...136 Chapter 5 System diagnostics and troubleshooting ENWW ...
Page 147: ...A Appendix A SAS devices ENWW 137 ...
Page 154: ...144 Appendix A Appendix A SAS devices ENWW ...
Page 160: ...150 Appendix B Appendix B SATA devices ENWW ...
Page 161: ...C Appendix C Connector pins ENWW 151 ...
Page 170: ...160 Appendix C Appendix C Connector pins ENWW ...
Page 173: ...E Appendix E Routine care ENWW 163 ...
Page 180: ...170 Appendix E Appendix E Routine care ENWW ...
Page 186: ...Initial troubleshooting 176 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Page 187: ...No power No power part 1 ENWW No power 177 ...
Page 188: ...No power part 2 178 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Page 189: ...No power part 3 ENWW No power 179 ...
Page 190: ...No video No video part 1 180 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Page 191: ...No video part 2 ENWW No video 181 ...
Page 192: ...No video part 3 182 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Page 193: ...Error messages Error messages part 1 ENWW Error messages 183 ...
Page 194: ...Error messages part 2 184 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Page 195: ...Error messages part 3 ENWW Error messages 185 ...
Page 196: ...No operating system loading 186 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Page 203: ...Non functioning device ENWW Non functioning device 193 ...
Page 204: ...194 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...